We showed for Orchard Inn, but we landed in Discovery Inn. It was late, we missed the details. Friendly lady on the frontdesk. We ask for non smoking. The guest in the room close to us was sitting outside with a chair on the balcony with two sigarets smoking together! Next room, toilet was broken.two people from India were showed... More

We stayed here years ago so we assumed it was still good UNTIL we opened the door to the room we got. We requested a non-smoking and the room smelled like an ashtray. Long story short, we were given a total of 4 room keys and each room smelled like an ashtray except one that smelled like dirty feet. The... More

The Discovery Inn Used to be Ukiah's finest hotel, now its verry far from it. We should have took the service at check in as a clue to go someplace else but haveing booked a three nite stay online and oul late arival we just took our room. Upon entry it was clear that the carpet had not been vaccumed,... More

I came to Ukiah to visit family once I got there my vehicle broke down multiple problems with my credit card and a spite of everything Mike and his staff fwas awesome and even when my credit card situation entirely collapse Mike was there and gave me a free night until everything got straightened out. Customer service is an overrated... More

This hotel was the dirtiest hotel I have ever stayed at. If it wasn't for the fact that they wouldn't let us cancel our reservation and return our money, we would have went elsewhere. We checked in around 1:00am and found our room to be dirty and a ceiling in the bathroom that was in the process of being repaired.... More

Recently i was back at the DI and happy to see it still: cozy and clean, ideally located near stores and freeway on ramp, hot waffles, Redwood display, oversized rooms and more. I stay all over and am surprised by the negative reviews. In any other city this place would have 3-4 stars consistently. I could tell the rooms had... More

Staff not friendly, staff acted as if the customer was a burden to have at their hotel. Once in the room we found discarded potato chips under the bed with the empty bag, hair all over the bathroom floor.

I was getting desparate for a place to stop for the night. Staff seemed annoyed that I was there ...paying them money, ridiculous. Room was huge. Not very clean, I never took off my shoes! I even wore flip flops in the shower! Thats the kind of feeling I got from this place! There were a ton of people that... More

Between Willits and Ukiah there are two billboards advertising The Discovery Inn Best Western. That's what you see at 60 mph! At the second billboard, I kept saying "Gobbi St." and my husband said, "No, It's State St. exit." Well, it was after midnight and we were exhausted. So we didn't sort out the mixup. Besides, the next thing we... More