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BEST WESTERN Luxury Inn

2.0 of 5
811 Clover Road, Tracy, CA 95376
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BEST WESTERN Luxury Inn
Ranked #6 of 8 hotels in Tracy
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25 reviews from our community

    Trip type
Traveller rating
    2
    7
    9
    2
    5
Date Rating
1 review
3 of 5 stars Reviewed 11 April 2013 via mobile

Ive spent a lot of time here for traveling reasons. My ac stopped working all of a sudden, the owner tried to blame my 2yr old son for pressing buttons. Which is absolutely not true. Got moved to a different room, stunk heavly like cheap cologne. There was candle wax on the dresser and the microwave stand. My son doing... More

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Best Western T, Manager at BEST WESTERN Luxury Inn, responded to this review
12 April 2013

On behalf of my entire staff, I apologize for not meeting your expectation. We had never intended to blame your son for the AC issue; we know it is our priority to fix issues. We apologize if you felt that way. All we know is there was an issue so the best way for us to fix that issue was... More

Simi Valley
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 20 March 2013

Our room was of the Best Western style and quality. The beds were comfortable and it appeared to have been remodeled relatively recently. Breakfast was of the usual quality. My sister and I were staying overnight to visit with her daughter who lives there. We had dinner out and returned to play some cards. At 9:20 pm, the lady at... More

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Best Western T, Manager at BEST WESTERN Luxury Inn, responded to this review
22 March 2013

Dear Guest, I would like to thank you for responsing to the survey. On behalf of my staff, I would like to apologize for not meeting your expectations. I truly sorry about the incident and I have taken measures to assure that an incident like yours does not occur again. I have already arrange a training session for my clerks... More

CA
Top Contributor
69 reviews 69 reviews
29 hotel reviews
Reviews in 38 cities Reviews in 38 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 11 March 2013

Located right off of I-205, got in after 11PM and quickly got a room. Inexpensive (cheapest I've paid for a Best Western) but surprisingly nice accomadations. Quiet evening/morning. Breakfast was very basic.

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Best Western T, Manager at BEST WESTERN Luxury Inn, responded to this review
13 March 2013

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Also, by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More

Bakersfield, California
1 review
2 of 5 stars Reviewed 8 March 2013

We were in Tracy for our granddauter's softball tournament. On Sat 2-22-13 we arrived in our room about 9 pm. Most of the girls families of her softball team (Bakersfield Heatwave) were also staying there. About 9:45 my husband went to take a shower & there wasn't any hot water. I called the front desk & was told that it... More

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Best Western T, Manager at BEST WESTERN Luxury Inn, responded to this review
11 March 2013

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Bay Point, California
Top Contributor
71 reviews 71 reviews
41 hotel reviews
Reviews in 46 cities Reviews in 46 cities
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 March 2013 via mobile

Just passing through area, good location close to dining out and great outlet shopping. Hotel looks nice from outside, inside is a little tired. Rooms need a freshening up but are ok, clean and functioning. Air con is too noisy. Could have done with some more pillows on bed. Served with basic continental breakfast. Check in was painless.

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Best Western T, Manager at BEST WESTERN Luxury Inn, responded to this review
4 March 2013

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I have already taken step to freshen the rooms with a different air freshner. I also am sorry about the loud noise. I am working with my management team... More

Modesto, California, USA
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 February 2013

This property has such a cute and quaint, almost East Coast-like, exterior and great, clean landscaping with beautiful queen palms. The gentleman at the front desk was kind and professional with a great sense of humor. Being close to the freeway, I was pleasantly surprised at how quiet the room was and enjoyed the best night's sleep I've had in... More

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Best Western T, Manager at BEST WESTERN Luxury Inn, responded to this review
11 February 2013

Dear Guest, I, thank you for your response to the survey. Your response is very important to us and it also provides us with information to improve. I am glad you enjoyed your stay and I have already made arrangement to get those issues resolve. I hope you will stay with us again. Sarah Manager More

freemont, CA
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 January 2013

This is the second time I've visited California, and both times I've stayed at this BW in Tracy CA. It is clean, easy to find and the service is excellent. I always try to find a BW during my travels as a travel Nurse, and by far this one is my #1 choice. Way to go guys!!!! keep up the... More

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Review collected in partnership with Best Western

Best Western T, Manager at BEST WESTERN Luxury Inn, responded to this review
23 January 2013

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad you enjoy... More

Denver, Colorado, USA
1 review
3 of 5 stars Reviewed 15 January 2013

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Review collected in partnership with Best Western

Best Western T, Manager at BEST WESTERN Luxury Inn, responded to this review
18 January 2013

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Vista, California
Top Contributor
84 reviews 84 reviews
18 hotel reviews
Reviews in 36 cities Reviews in 36 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 January 2013

We got a great AAA rate on an overnight stay here and found our room to be larger than expected and very comfortable. It's very close to the freeway and plenty of places to eat within a couple of miles. Our check-in was prompt and friendly, just the place after a long day of driving.

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Best Western T, Manager at BEST WESTERN Luxury Inn, responded to this review
7 January 2013

Dear Guest, I would like to thank you in responding to the survey on tripadvisor. By responding to the survey you are providing the hotel useful feedback. I am glad you enjoy your stay and we will continue in striving to meet all our guest needs. I welcome you back to the hotel anytime. Once, again thank you for providing... More

Escondido, California
Top Contributor
126 reviews 126 reviews
59 hotel reviews
Reviews in 72 cities Reviews in 72 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 2 January 2013

My girlfriend and I stayed here on New Year's Eve, checking out on New Year's Day. My last review of the Best Western Luxury Inn in Tracy was on July 27, 2012. On this recent stay, I was again upgraded to a suite upon check in. The room was clean, and the bed was comfortable. All the staff I spoke... More

Was this review helpful? Yes
Best Western T, Manager at BEST WESTERN Luxury Inn, responded to this review
7 January 2013

Dear Guest, I would like to thank you in responding to the survey on tripadvisor. By responding to the survey you are providing the hotel useful feedback. I have already inform my supplier on the treadmill issue and have taken care of the issue. I am glad you enjoy your stay and we will continue in striving to meet all... More

 
 
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Additional Information about BEST WESTERN Luxury Inn

Also Known As:
Best Western Tracy
Tracy Best Western
Address: 811 Clover Road, Tracy, CA 95376
Phone Number:
Region: United States > California > Tracy
Amenities:
Fitness Centre Free Breakfast Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 hotels in Tracy
Price Range:
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
This Tracy, California hotel is centrally located between San Francisco and Yosemite National Park - the hotel offers business and luxury suites. The Best Western Luxury Inn is located in the wine-growing region of California and is close to several wineries and local festivals. Tracy, CA is also within driving distance of San Francisco, Sacramento, Yosemite National Park and Lake Tahoe. ... more   less 
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