First, a full disclosure: I redeemed Best Western Reward points, so the room was free. It's unclear if that made a difference in the room were assigned. It's an older facility with a bathroom window that actually opens, which I like. The room seemed small, with an awkwardly placed armoire. The grab bar in the bathroom was much appreciated. Staff... More

We travel from Wa to Az in winter. We had a fav place we stayed...but when we joined the BW rewards program we changed to this one in Susanville. Best night sleep we had the entire trip. Great bed, pillows. Liked the remodeling in the bath with the fresh tiling etc. not crazy about the artwork, but not a deal... More

Spent one night here while on a road trip to Oregon. The room was large, clean, nicely decorated and quiet. I had a room on the first floor, but never heard any noise from upstairs or from my neighbors, pretty sure the hotel was close to be being sold out. Great night's sleep in a quiet and comfortable setting. Highly... More

Older Best Western, but nice, clean, large rooms. Excellent breakfast. Very Friendly. I hate these services that require a mionimum number of words, it is really stupid. Only 31 words to go now, I'll make it. Done

We've stayed at the BW Trailside on two occasions (January & March) this year and both stays were very satisfactory experiences. The building has seen some use but our rooms were clean, well-maintained and quiet. Bedding was very comfortable and ethernet cable Internet worked well. Front-desk staff was pleasant and efficient both check-ins and check-outs. Since both stays were as... More

Very nice stay here just for one night. Could have stayed another just to relax and sleep. Room was very clean and nice. If I had a complaint it would be that some of the channels on the TV were not very clear. But who cares.. most important was how comfie a clean the place was. Plenty of parking for... More

I have stayed at this hotel over the past 14 years. I have seen the hotel under take varoius changes in order to upgrade their rooms and breakfast area over the years . For the area it is a great choice!

We were tired and prefer Best Westerns so wandered in with a hotelcoupons.com discount, which put a king size bed one night, two people at $86 total. Room was spotless but a little awkward and a gap in the door when shut where you could see daylight. I was a little surprised to see nice laminate on the floor instead... More

We have stayed at the Best Western in Susanville three times. The rooms have been remodeled and are very clean and fresh. It's close to shopping and a variety of places to eat. The service is great too.