Used this hotel as a home base for several days while visiting and attending concerts in SF, Saratoga, San Jose and Santa Cruz. Hotel has great amenities, excellent beds, pillows etc. The breakfast is good, with a variety of options. Can recommend this property to anyone travelling in the region. More

I've been spending an extended time in the Silicon Valley area so I'm booking cheaper hotels to save some money. Cheap is relative here. I'm finding that I need to pay around $100 a night for a place to sleep that isn't a dump. This, by far, is the best place I've found. Note that there is no restaurant or... More

At around 300 square feet including the bathroom, the king bed guest room bore no resemblance to the "spaciously-appointed" rooms described on this hotel’s website. It was way too small for two people to spend time in unless one person stayed in bed. Two suitcase stands could not be set up at once for our small carry-on bags - there... More

This is the third time I have stayed at this Best Western for the Great America package. For that use, I really like it. I only give it three stars because while it is clean and comfortable, the amenities are not really that nice. The microwave is very old and takes forever. There is hardly any room in the fridge... More

Office staff was very friendly and helpful. What a great surprise when we got into our room! Very clean, well appointed room with microwave, fridge, DVD player and flat screen TV. The bed was huge and very confortable. With very nice linens. The breakfast was great with homemade waffles you made yourself and all the trimmings. It was only 4... More

we stayed only a night on this hotel and it is your average BW. They say in their add that they have newly renovated rooms but we didnt get that. Ours was the plain BW style with a very very ancient micro-wave (I guess it was made during my grandma's life!). However, rooms are nice and clean, bed and bed... More

Front desk clerk (Johnny) is very rude and unprofessional, not to mention the management staff that seem to condone this behavior. But if you’re from India you should have no problems. Otherwise they seem to think that they are doing you a favor when they should realize you are a paying customer. Don’t bother asking for extra towels and as... More

I visited Sunnyvale with my family. This was perfect for us, very close to freeways. Closed to restaurants and Great America park. Rooms are great and breakfast was the best. All hotel employees were very helpful. More

Excellent hotel, clean rooms and good services. However its a business hotel and two things important were not upto the mark. The quality of telephones, folks could hardly hear me during conference calls and WiFi connectivity was not the best. More