Deceptive business practices here. Wasn't informed that when I checked in & handed over my cc & CADL (as is protocol@most hotels/motels), that they were charging my card $40 for assumed damages. Room was PREPAID through Hotwire. There's only satellite tv w/o 'on demand' or PPV. No room service. So, why charge your prepaid guests as if you don't trust... More

The property is an updated older motel. The room was clean and decently sized though you need to be aware that the hotel requires a $50 deposit at check-in (refundable at check-out) and they tell you that refrigerators & microwaves are available, though we didn't find out until check-in that they charge $10 each per night for the use. Also,... More

We booked this as a mystery hotel for a much more reasonable price than anything else close to the airport. We were only here for the night prior to moving elsewhere. We arrived around midnight. Check in was quick and the room was very quiet. We slept well. It's definitely not fancy, but it serves its purpose. Wifi is free... More

My home is almost 3 hours from SFO airport, so I like to book a "Park and Fly" the night before we leave. The directions the hotel staff gave me were very clear on how to reach the hotel. Within minutes of checking in We were relaxing in our room. A quick call to the front desk for a wake-up... More

My first time in the west coast, but this place has its pros and cons. The good It's very clean and luxurious since I'm on a very strict budget for a single guy, they do have free breakfast as well as it close to the airport, so you can take a shuttle here and back. The bad When I checked... More

My experience was awful to say the least. I booked this hotel because it offered a complimentary shuttle to and from the airport. I called the hotel and asked if I had to make a reservation for the shuttle - I was told no and that I would be able to identify the shuttle as it had the name CITIGARDEN... More

The rooms are relatively small and a little cramped, but perfect if you're going on an extended trip (1+ week) from SFO, because of the free parking. As of this writing, they offered two weeks of free parking with an overnight stay. For a recent two-week trip, that saved us over $200 in parking expenses. They also have a free... More

Run on a shoestring by penny pinching management with dirty carpets, mildew in the shower, minimal amenities in the bathroom. We wondered if we should sleep on top of the bed rather than in it. Sheets, towels and bed covers looked well used and doubtfully laundered. The advantage of parking a car for two weeks was mitigated by the room.... More