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Viceroy Santa Monica

4.0 of 5
1819 Ocean Avenue, Santa Monica, CA 90401
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Viceroy Santa Monica
Ranked #2 of 34 hotels in Santa Monica
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689 reviews from our community

Traveller rating
    423
    140
    72
    29
    25
See reviews for
Families
89
 
Couples
242
 
Solo
38
 
Business
145
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Las Vegas, Nevada
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

The Viceroy is one of the finest and coolest boutique hotels you will ever visit. I have stayed at this property several times and am always delighted. The first thing you will notice once you step inside is the decor - very Miami Beach chic! Vintage chandeliers painted gloss white, chartreuse green and gray wall coverings. Doesn't sound so good... More

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Gold Coast, Queensland, Australia
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

After 4 weeks of traveling this was my last stop before a long haul flight home to Australia. A simple check in process, friendly staff and ideal location made for a wonderful stay. After being away from home for a while the simplest if things make for an enjoyable stay, after working a quick work out in the well appointed... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review
20 May 2013

Stephen G, We consider ourselves fortunate to play host to the end of your long journey. Glad that we could help end it on a high note. Thank you for recognizing the talent of our culinary team. They strive to provide a untraditional hotel dining experience and we love hearing you enjoyed this. We hope to be your home away... More

Sedona, Arizona
Top Contributor
89 reviews 89 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

This hotel was first class. Located close to the ocean and walking distance to just about everything cool in Anta Monica. The pool area is very chic and intimate. Service first class. A little on the high end ($350++) but we thought it was worth it given the location. Don't be fooled by their front appearance. Pretty ordinary. It's what... More

Was this review helpful? Yes 1
Matt S, Manager at Viceroy Santa Monica, responded to this review
20 May 2013

dps_Sedona, We are so pleased that we were able to offer you a pleasant surprise. One of our favorite things is the surprise a guest gets as they enter the hotel for the first time. Thanks for indulging us with this. We're glad to hear that your experience was first class. Thank you for joining us. Matt Shough, Director of... More

Carrollton
2 reviews
5 of 5 stars Reviewed 16 May 2013 NEW

The property first and foremost is beautiful, clean and modern. We loved the pool area- gorgeous! Location was awesome as the hotel is within walking distance to the beach, 3rd street Promenade and several great restaurants. BUT what we loved the most was the service, service, service and that's what sets it apart. From the reception to the valet and... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review
20 May 2013

Lisa B, Thank you for choosing to visit us at Viceroy and for sharing the details of your experience. We're thrilled to learn that it was an amazing one. Thank you for recognizing our focus on service as we do believe our people are the number one thing that sets us apart. Thank you for allowing them the opportunity to... More

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

The Viceroy is beautifully designed - hip decor that feels really fresh - and fabulously located (only about a block from the soft sands of Santa Monica Beach). But, for me, what sets it apart is the exceptional service. During my stay, every staff member I interacted with was friendly and attentive, with many knowing my name after only a... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review
20 May 2013

KinaF, Thank you for such a lovely review. We say all the time that James the concierge is our superstar and your comments prove why we believe this. We are so please that he and the rest of our team welcomed you with open arms. Thank you for allowing us the opportunity to have you with us and for your... More

1 review
5 of 5 stars Reviewed 16 May 2013 NEW via mobile

The staff service at this hotel is outstanding... One evening my key wouldn't work .... A senior manage noticed and went down to the front desk and personally re coded the card . This would never happen in Australia.

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Matt S, Manager at Viceroy Santa Monica, responded to this review
20 May 2013

Phillip 123456, Thank you for letting us know about your experience. We are glad to hear that our staff took such good care of you. Nice also to learn that one of our senior leaders was able to step in and help out when you needed it. We think that is important and thank you for recognizing it. Hope to... More

Colleyville, Texas
1 review
5 of 5 stars Reviewed 7 May 2013

This is a really cool retro hotel is a great location. Super clean and chic. The staff was outstanding. Other than my room, I dont think I ever opened one door. The concierge hooked us up with some great ideas for some day trips and we loved them. The bar was great and the pool area was just breathtaking. The... More

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Matt S, Manager at Viceroy Santa Monica, responded to this review
20 May 2013

Tina D, We are so happy to hear that you and your friends had a great stay. Thanks for sharing. It sounds like you were able to experience all the services of the hotel and we couldn't be more pleased to hear how much you enjoyed them. Hope to see you back soon. Matt Shough, Director of Rooms More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 May 2013

I am a bit of a snob when it comes to service. Upon arrival at the Viceroy I was welcomed with amazing service. The staff is very friendly and in an organic way, sometimes you can tell when staff is being fake and wanting a tip. I stayed for 3 nights and the service never changed. The bar, restaurant, front... More

Was this review helpful? Yes 1
Matt S, Manager at Viceroy Santa Monica, responded to this review
4 May 2013

Jenny L, It is always an honor when we can win over a self professed service snob. Thank you for allowing us the opportunity to do this. Your description of the service you experienced is exactly what we strive for. Thank you for recognizing our efforts. Because of this are you sure you don't want to come work for us?... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 May 2013

Stunning hotel, lovely amenities and just terrific staff in every area. The lobby, bar, restaurant and pool were all outstanding. The Concierge was amazing, extremely knowledgable and really helped us our dining, shopping and travel needs.

Was this review helpful? Yes
Matt S, Manager at Viceroy Santa Monica, responded to this review
4 May 2013

marsha g, We are so pleased to hear that you had such a lovely stay with us. It really sounds like you experienced every area of the hotel. Thanks for sharing with us. We are also happy to hear that James our concierge took great care of you. Thanks again. Matt Shough, Director of Rooms More

Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 May 2013

Very nice from the beginning, warm and friendly valet, very helpful front desk, loved the room and the view, nice amenity in the crib for the baby shower, what else! Cannot next time will go back to enjoy the pool area

Was this review helpful? Yes
Matt S, Manager at Viceroy Santa Monica, responded to this review
4 May 2013

Ethanelo, Thank you for joining us and sharing photos of your experience. We're happy to learn that your experience started off great and this continued throughout your stay. Summer has arrived early in Santa Monica so yes please come back to see us so you can enjoy the pool. Matt Shough, Director of Rooms More

 
 
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Additional Information about Viceroy Santa Monica

Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Santa Monica Hotel
Viceroy Hotel Santa Monica
Address: 1819 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Region: United States > California > Santa Monica
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Santa Monica
#2 Luxury Hotels in Santa Monica
#4 Onsen Hotels in Santa Monica
#6 Family Hotels in Santa Monica
Price Range: €€€€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Viceroy Santa Monica beach hotel is ideally located near many of Southern California's most popular attractions, including Hollywood, beaches, museums, art galleries, world-class shopping, championship golf courses, and more for exceptional Santa Monica travel and getaways.Just steps away you'll find the Third Street Promenade, an open-air Santa Monica shopping area featuring live music, restaurants, and a diverse mix of retail shops. A few blocks south of the hotel is Main Street, with art galleries, cozy cafés, antique shops, unique jewelry stores, and other things to do.There's also the famous Santa Monica Pier, a Southern California landmark with the world’s only solar-powered Ferris wheel, a carousel, carnival games and roller coaster. Ocean Front Walk is a paved boardwalk for jogging, rollerblading or biking-stretching south to the ever-eclectic Venice Beach.Discover why Santa Monica California has become the West Coast nexus of entertainment, arts and culture, packed with a wealth of unique and stimulating attractions.Viceroy Santa Monica Hotel fuses classic sophistication and contemporary chic to create a thoroughly modern and uniquely luxurious Santa Monica, California boutique hotel.Whether for business or pleasure, experience exceptional seaside living, luxe accommodations, exquisite dining options and the finest amenities at this Santa Monica, California beach hotel.Our luxury hotel in Santa Monica is custom-designed for both business efficiency and restful ease. Viceroy Santa Monica hotel room and suite accommodations combine a cosmopolitan approach and coastal atmosphere that comfort business nomads and leisure seekers alike with exceptional Santa Monica lodging. ... more   less 
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Viceroy Santa Monica
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