Had an amazing stay for a mix of business and pleasure at the Viceroy. I spend a lot of time online, so doing a little work while relaxing in the cabanas by the pool was really perfect for me. I ordered lots of coffee (which was excellent considering I'm from Seattle), and followed that with cocktails.
My girlfriend and I...
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We stayed at Viceroy for a wedding and barely even left the hotel. We rented a cabana at the pool one day and stayed there for hours. Breakfast and dinners at the restaurant were top quality. We were a quick walk to great shopping on Main St. in Venice as well as the Santa Monica promenade. It was the perfect...
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We decided to stay at a hotel last minute and the Viceroy took care of us like we had been staying with them for years. It was New Year's Eve and we were given complimentary champagne upon arrival, helped with our bags and room service was super quick even though it was very busy. The decor was amazing and we...
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OhKristen-
Thank you for the kind words! We were happy we could "squeeze" you in as you know it was a huge success and one for the record books! Please let me know the next time you are coming to stay with us as I would love to say hello in person!
Happy New Year!
Troy Pade
Hotel Manager
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On our way back from a US trade show to the UK - only an overnight stay but I wish it had been longer. Great venue, great food and great staff who went the extra mile. We will be back.
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Please make sure you make time next trip to enjoy the hotel a little longer! Thank you for the nice review.
Regards,
Troy Pade
Hotel Manager
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Excellent hotel and wonderful stay. The hotel amenities and location were wonderful and the staff was so friendly and helpful.
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Isup-
Thank you and we enjoyed having you. Hope you welcome you back in the very near future!
Regards,
Troy Pade
Hotel Manager
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Having stayed previously at the Viceroy in Palm Springs, we knew what to expect and were not disappointed. It may be considered expensive, but if you can't afford it you don't go!! it is lively and vibrant with an excellent restaurant and a bar that "buzzes". Wonderfully friendly and helpful staff who cannot do enough for you, especially James Vierra,...
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Roamingroto-
Thank you for the very inclusive review. I shared your comments with the team and especially about James our Concierge. We did in fact single him out for special praise in our monthly meeting yesterday. We are very proud to have him on our team!
Warm Regards,
Troy Pade
Hotel Manager
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The Viceroy is comtemporary and chic. Very attentive service from check in to check out - staff were most helpful at all times. Great food in the bar and restaurant with breakfast being a real treat with some innovative options. Agree with LucianoSF that it is a little pricey and would have expected free WiFi with the tarrif amount. It...
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TJBGeelong-
Thank you very much for the sterling review! Yes we are a bit pricey but we are actually in the middle range for Santa Monica... as they say location, location, location...so until the beach is no longer across the Street we will all be comparably more expenive to all other parts of LA. As for the WiFi I am...
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The hotel is very nice and the staff friendliness and service certainy surpassed my expectations. I enjoyed the decor and the room is well equipped. Overall, I had a very nice experience. That said, I wouldn't pay more than $300/night for this hotel in the future. A few of the reasons (and areas for improvement):
- the shower head in...
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LucianoSF-
I am first very happy to read your feedback. Thank you, we do use this for the manner it is intedned. I am sorry you did not feel you got more value for the amount you paid. We are priced competitively with the hotels in our area, Casa, Shutters, Loews, Le Merigot. We usually are priced at the mid...
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You have no idea what lies in store for you from the exterior. First rate inside. Check-in was wonderful, almost overwhelming with the valet, bellman and then a chair and champagne - Wow. Room was great and the shower was awesome. Dinner in the restaurant was outstanding and a visit by the chef made it even more special.
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RosieL-
Thank you for taking the time to reveiw our hotel and let the other travelers know that there is more than meets the eye from the exterior, a true gem hiding behind the hedges! i am also very happy you were able to meet our Top Chef contestant Chris Crary while you were at Whist. Thank you for staying...
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Check-in was easy, I was also given a glass of champagne which was nice after a long flight from New York. The hotel staff was very accommodating. The room was great, with a view towards the beach. Being a runner, it was great having the beach one block away from the hotel. This is a very modern and chic hotel.
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Kymarie13-
Thank you for taking the time to compliment my team for their efficient service. Please come back again soon, we will have another glass of Champagne waiting!
Regards,
Troy Pade
Hotel Manager
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