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All 34 Santa Monica hotels »

Hotel Shangri-La Santa Monica

4.0 of 5
1301 Ocean Avenue, Santa Monica, CA 90401
Ranked #15 of 34 hotels in Santa Monica
4.0 of 5 stars 233 Reviews
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233 reviews from our community

What travellers say about this hotel
  • Great location(8)
  • Pool area(7)
  • Bedroom suite(5)
  • Very nice(5)
  • Valet parking(4)
  • Rooftop bar(4)
  • Art deco(4)
  • Ocean views(3)
  • Roof top bar(3)
Traveller rating
    86
    73
    29
    24
    21
Only show reviews for Family (35) | Couples (113) | Business (21)
Date Rating
Premierinndublin
Dublin
Reviewer
3 reviews
4 of 5 stars Reviewed 9 February 2012 NEW

Hotel is situated in a great location. Trying to keep the oldly worldly feel about it, lifts quite old but bedrooms very nice, new and modern. Had a lovely room overlooking the beach. Staff were great and very helpful when booking tours and a Lakers basketball game. More

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BrownNutOnion
Reviewer
3 reviews
5 of 5 stars Reviewed 9 February 2012 NEW

Rooms not huge but everything else great. Incredibly quiet for such a central location, fabulous shower, very deep bath, excellent staff, stylish rooms, rooftop bar, excellent breakfast, efficient valet parking. We will definitely be back More

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FindGrantSydney
Sydney
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

happy with our stay. Room was very clean but a little on the small side. Shower ran hot and cold which seemed bizarre for such a posh hotel. Location is pretty awesome right on the beach front. Great bar on the roof which offers a sensational sunset. Very friendly staff although the two qyestions we sked the receptionist to get... More

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MattBeukelman, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
1 February 2012

Hello FindGrantSydney - We appreciate your business and are happy you enjoyed your stay with us at the Hotel Shangrila. We look forward to welcoming you back soon. Thank you, Matt Moore Director of Operations More

Igoraontour
Dublin, Ireland
2 reviews
2 helpful votes
2 of 5 stars Reviewed 30 January 2012

Totally agree with the opinions of GCpurple. Hotel grossly overrated and overpriced. We had a 1 bed partial ocean view suite(no kitchen) The room had no atmosphere, the bathroom was like that of a hospital and the dim lighting only seemed to add to the gloomy characteristics of the hotel. It was the most depressing hotel room I have ever... More

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MattBeukelman, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
1 February 2012

Hello Igoraontour- Thank you for staying with us during your recent visit to Santa Monica. We regret the issues that were encountered during your stay. We pride ourselves on our high levels of service but during your stay we missed the mark. We hope you give us another chance to re-earn your loyalty. Please let me know if you plan... More

missivygirl
Oakland, California
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

Excellent location and nice-sized rooms, but for the price you get absolutely no frills. We picked the hotel specifically because it had in room kitchens which make life so much easier when you have a toddler (milk, snacks etc). The kitchen was beautiful, well-stocked and looked like it had never been used! Thanks for the coffee maker but no coffee... More

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MattBeukelman, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
1 February 2012

Hello missivgirl- Thank you for your recent stay with us at the Hotel Shangrila. We are happy you enjoyed your suite and our pool courtyard. The next time you are with us we will provide all the items in your kitchen to make your stay more comfortable. Our apologies for this oversight during your last stay. Looking forward to welcoming... More

Aussie_Andrew
Sydney
Senior Contributor
43 reviews
66 helpful votes
4 of 5 stars Reviewed 27 January 2012

We were there on a Friday night and the 6th floor is the top level. Above that is a very noisy nightclub. Be wary of the top floor on a weekend! The rooms themselves were very nice well appointed and snazzy. More

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MattBeukelman, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
1 February 2012

Hi Aussie_Andrew - Thank you for staying with us at the Hotel Shangrila! We are glad you enjoyed the rooms. We regret that the activity from our lounge was bothersome but hope you return the next time you are in the Los Angeles area. Sincerely, Matt Moore Director of Operations More

silverbailey
Sydney, Australia
2 reviews
1 helpful vote
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

My family and I (my husband, 19 year old daughter and 18 year old son) stayed two nights in an Ocean View 2 bedroom corner suite in January 2012. We had specifically booked through the Shangri-La's website to have a suite that had one bedroom with a king bed and the second bedroom with two beds. The check-in process was... More

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MarieBLondon
Toronto, Canada
Reviewer
5 reviews
4 of 5 stars Reviewed 25 January 2012

Great art deco decor, spacious room, view of ocean (no access), terrific staff. Comfy beds, bathrooms. Each room opens on to pool courtyard which can be a bit noisy on a weekend night. Valet parking an extra $34/night. More

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MattBeukelman, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
1 February 2012

MaryBLondon- Thank you for your recent stay with us! We are glad you enjoyed the Hotel Shangrila and look forward to your next visit. Matt Moore Director of Operations More

GCPurple
Surfers Paradise, Australia
Senior Contributor
39 reviews
19 helpful votes
1 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

When you are paying > $350 per night we expected a higher level of service, check in seemed to take ages, we were advised that we had been upgraded which was appreciated - it meant rather than a 1 bedroom suite we got a 2 bedroom suite - room 600. The room was well decored and it had a kitchen... More

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MattBeukelman, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
25 January 2012

Hello GCPurple - We are happy you stayed with us recently, but are sorry your stay was not 100% enjoyable. We apologize for the noise encountered from our lounge and also for the other service issues. I do hope you will give us another chance to re-earn your trust; I will be happy to assist in arranging a more quiet... More

dinnerguest
Michigan
Contributor
20 reviews
29 helpful votes
5 of 5 stars Reviewed 19 January 2012

We highly recommend this hotel. We had a VERY spacious 2 bedroom suite with a living room, full kitchen and 2 baths We stayed during the holiday season and enjoyed the unique up-beat decorating. The check-in process set the tone for the perfect visit. You are treated as valued guests and seated in the reception area instead of standing at... More

Was this review helpful? Yes
MattBeukelman, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review
22 January 2012

Hello dinnerguest! Thank you for spending some time with us at the Hotel Shangrila during the past holiday season. We are happy you enjoyed the hotel and look forward to welcoming you back very soon. Matt Moore Director of Operations More

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Hotel Shangri-La Santa Monica Also Known As

  • Hotel Shangri La Santa Monica
Address: 1301 Ocean Avenue, Santa Monica, CA 90401

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Hotel Shangri-La Santa Monica
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