A nice clean place to stay in Santa Cruz. 10 minutes drive from the Boadwalk, plenty of interesting retail nearby (especially the ice cream parlour!). If you've had a long day of tripping, then why not chill out and let the bubbles do the work in the Jacuzzi! We found this place clean and simple, the TV signal was a... More

We have stayed a few times as we go to Santa Cruz a lot. It is a good value for the price. Recently I had to cancel the morning of the stay. I expected to have to plead not to be charged for the night. I called and spoke with Tara. After canceling, I asked if I would be charged... More

Room was clean. Air freshener machine was left in our room. We did not like the cheap, plastic toilet seat. Staff friendly. Breakfast in lobby was mobbed by a group of college kids, went back later and they replenished the food.

Stayed at this hotel few weeks ago, it wasn't too bad until the check-out time. Got there after midnight because of the rain, the staff at the front desk was very friendly & helpful even that's just his 3rd shift for the new job. I reserved a suite with hot tub but it doesn't look anything like the picture shown... More

We enjoyed our stay and was helped with the information we received. The hotel staff were very friendly, but although very cordial, due to their working hard to provide service to all, there seem to be something lacking.

Coming back down the coast, we decided to stay in Santa Cruz. Wanted to find a quiet place but not right in town. The BW Inn worked out well. Started off not so good as we were put in a room that smelled like someone had just smoked a pack of cigarettes in, but went back to the desk and... More

My husband and i stayed here for 1 nite. We had a party to go to in town and did not want to drive the 1 hour dive home over hwy 17 after the party. We found the employees very friendly and helpful. Also the grounds and our room were very clean and tidy. We used the Hot Tub outside... More

So, how would you feel, if your hotel door key didn't work. How about with 3 shivering kids? The clerk did try and try to rekey. She tried the manager, who didn't answer. She eventually got us in with some master key after about 30 minutes, but we still had no key. Also, we had no TV, and the substitutue... More

We love the Charminade but unfortunately , we wanted to stay on Saturday night as well,but they were out of rooms , so we stayed here , everything was fine the room was clean and away from the main road cause I think that is important but the only thing was they didn't have enough towels for both room and... More