Modern, excellent bed/mattress (better than at home!) Super modern bathroom with quality fixtures! Hospital-clean, nice breakfast with a pleasant breakfast area! Library-Quiet! what a relief! Free Wi Fi! Nice desk and high-back modern office swivel chair Nice staff, lots of underground parking, only 3 years old establishment And all for a reasonable price! Finally a nice place in Santa Cruz... More

Stayed here during Christmas with the family. Making reservations on the phone was a breeze and the very friendly reservations clerk gave an excellent recommendation for a quiet room. I was upgraded to a lovely suite with TV, microwave, and a separate living area with flat screen TV. Bed was super comfy. Free buffet breakfast in the morning. Desk staff... More

I used this hotel after researching info from trip advisor and other sites. The hotel is clean and the staff were very helpful. My room was large with a king bed, chair and ottoman, and desk. Wi fi was great. The BEST feature of all was the breakfast. Pancakes, eggs, bacon, biscuit and gravy, fruit, yogurt, cereal, hard boiled eggs,... More

We stayed here for 1 night on way from LA to San Francisco. Just wanted clean and comfortable bed for the night and this hotel delivered + free buffet breakfast the next morning. Beds were very comfortable and bathroom clean. Also had free wifi which was great. My son used the free fitness facilities and said they were good. The... More

It's my first time visiting Santa Cruz with my family. I should say, I've been staying in several H.I.E.'s and I am very impressed with this one. This one is one of the cleanliness and updated hotels I've stayed at. I agree with one of the reviewers. Although the hotel was close to the freeway, the rooms were quiet. I... More

From what we could see of some of the hotels in Santa Cruz, this one was the best of them all. We stayed for 3 nights in this hotel. Even though the hotel is right off the freeway we didn't hear any noise with our freeway facing room. The hotel is very clean with a very nice and ample breakfast... More

I wasn't nervous because my previous experience at a holiday inn express was awful. This hotel, however, was really really lovely. It is either new or remodelled as the furniture all looked new. Everything was spotless. THe rooms were very nice- not huge but not small either. The breakfast was nothing fancy but had everything you could want for a... More

This was a new Holiday Inn Express, quite a change from the old Holiday Inns as we remember them. You have to put your key in a slot right inside your room. This key operates everything electrical in your room. This prevents people from leaving lights on, cranking the a/c and overall just wasting electricity. The desk was very helpful... More

My husband and I came to Santa Cruz for the weekend to get away and relax. We chose to stay at the Holiday Inn Express because we have stayed in other locations and have always had a good experience. We were extremely dissapointed with our stay. We somehow ended up with the handicap room, the beds were SO hard, the... More