Must admit I did not have great expectations when I made the reservation. The previous evening I had stayed in a very expensive boutique hotel. Much to my delight the suite was spacious, well appointed and immaculately clean. It was quiet and comfortable. There was even a pleasing view. What more can one ask for in a hotel?

Not up to Embassy Suites standers, This was not a bad stay but was not as good as any of the other Embassy I have stayed at. I would not use them for meetings that food is rquired. The managers hour was ok but not anywhere close to anyother embassy suites I have stayed at. The hotel put no-smoking and... More

This is an older Embassy Suites but has all the comforts that come with Embassy Suites - Big rooms, a good happy hour and a great breakfast. The best thing is the location and access to all that is important in San Jose.

I returned to the Embassy Suites based on my previous stay at the property. However, I was not as impressed with this stay due to my room. During this stay, the room was not as clean. The carpet in the room badly needed to be steam cleaned. I suggest ripping out this old, worn carpet. A recent stay at another... More

Best Hotel I have ever stayed at. Will be back! Entire family enjoyed it. Complimentary breakfast was incredible. Excellent Service. Rooms were very clean and beds are extremely comfortable. Staff was very accommodating and professional.

The reception and bar were very helpful, however the management a little short-sighted on their views. This hotel need to understand that business traveler have choices to stay and they to always be at the top of game. Do Not Assume....... If it wasn't for the hotel staff (bar) this would only be 2 stars

Stayed here last year (2012)... great location... reasonably priced and good rooms... Front desk generally very helpful... free cocktails in the evening - it may have been Manager's reception that day... overall good stay

Not up to chain standards; Seemed understaffed, undercleaned, and overbooked. I won't revisit. The staff on the whole was friendly, helpful, and did a good job. The facility is past due for a remodel I think.

If you are familiar with Embassy Suites then this hotel is more of the same. The reception and bar staff are great, however the management a little short-sighted. I am a Diamond member with Hilton and have stayed here several times. I asked the restaurant staff to comp breakfast for a colleague but the assistant manager refused, citing the fact... More