Very friendly and helpful staff does not make up for a tired hotel (e.g., old, run-down, stained furniture) in need of refreshing which will always be stuck in a horrible office park location. Don't stay here unless you have a car.

Hi, I am Sunil, from Bangalore, India. I had a 1 month visit in San Mateo, California. My lodging was done at Extended Stay America (1830 Bridgeparway, San Mateo, CA) starting from 09/March/2013 to 06/April/2013. The rooms are OK and so are the amenities. The ventilation is bad and the AC sounds terrible. I would like to share my experience... More

We enjoyed our experience from the moment we pulled into the parking lot. Staff very nice & courteous. Grab & go breakfast was very good. The room was very nice & clean our family was dissappointed that we only booked the room for only one night. Next stay will stay longer.

The room was small, but had a kitchenette and was quiet and clean. The complimentary breakfast was pretty good. Coffee was good, and they had fruit in addition to the various packaged items. Overall a good choice for the budget conscious.

Hotel repesentative and maneger are very nice and helpful. I stayed here with my family and kid near about 1 month, always they helped us. Service is also good. Need to improvement in breakfast facility.

Service was good. Only thing I can suggest is housekeeping would be nice. But the representatives were very nice and helpful. Room was clean. Having a kitchen was awesome! Quiet and beautiful view. Easy to find. Anything I needed I was able to find or ask easily. The bed was comfortable and there was plenty of pillows. Overall for being... More

I have stayed here 4-5 times over the last year and would highly recommend this place to anyone looking for a very comfortable room with super comfortable beds, a really accommodating kitchen, a wonderful maintenance man, great housekeepers the best hotel management staff I've ever encountered. They do a great job of making you feel like you're at home! I... More

I and several of my colleagues have been staying at this hotel for over 6 weeks. It is next to the highway, which makes navigating the area extremely easy. It is in a business park area, which means there isn't any of the nonsense associated with staying in a populated area. It's quiet, very close (walking distance) to shopping, and... More

Good things - Overall, hotel is good in terms of support from the staff and the check-in/checkout process - Grab to go breakfast in the morning - Kitchen furnished with bare minimum utensils/appliances Things to improve 1. When a payment is due, it is right for the hotel staff to inform/call the guest. But the key is being disabled and... More