I normally wouldn't stay at a hotel in downtown San Jose since we live only 20 minutes away but my daughter had to be at her dance competition very very early in the morning so we decided to stay at the Hilton to make our lives easier. Boy was I right! The service is wonderful with everyone being very friendly... More

Armando and his team at the Hilton San Jose are truly amazing. They go the extra mile to make sure our events goes perfectly. We feel like a team working along side them and it makes us love coming back each time. No matter how busy it is, Armando always has a smile and makes sure we get what we... More

Go to the Marriott or Fairmont. This place closes the Jacuzzi at 10 pm on weekends, the staff are harassing or indifferent, and they don't stock their restaurant with enough food, beverage or staff to accommodate. They lose your luggage if you check it with them. They are awful.

Gigi and her conference staff was amazing to our guests and made sure we had everything we needed. It was a joy and pleasure to use Hilton San Jose, as our conference has the past 5 years. The rooms in the hotel were exceptional, along with the conference rooms. We had no problems at all and highly recommend.

Hilton was next to hotel for 2013 PTA convention. I pick hotel because of location but I was surprise from friendly staff and guest relation person at check in desk to manager who help me open my door. The electronic key did not work two times and three time less than 3 minutes a manager came to help me out.... More

Stayed there for week on business trip. The hotel has nothing much to do and it`s quiet silent one around silent place. The staff was helpful. However was charged for local phone as instructions were not very clear and Manager did not reverted the amount. The breakfast (especially for vegetarians) was not good. Everything had egg and it was hard... More

We caught the Caltrain down to San Jose from San Francisco so we could attend the Bon Jovi concert at HP Pavillion. We caught the free dash shuttle right outside the Diridon train station and got dropped off a half block away from the Hilton but you could easely walk from the train station in about fifteen minutes.We arrived at... More

From the moment you are greeted at valet parking,to the staff at the front desk you will realize what a wonderful hotel. The rooms are beautiful and the hospitality is wonderful. The Hilton San Jose is close to public transportation, wonderful restaurants and museums. I would not stay anywhere else while in San Jose. I have also had five events... More

Excellent hotel, very clean, modern looking lobby. Room was clean and comfortable. Room service was prompt and food was hot and tasty. Housekeeping was prompt when we called to request additional hangers. Only complaint is that their walls are a little thin. There was some party/gathering/meeting going on down the hall from our room and it was quite loud. I... More