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Courtyard by Marriott San Jose Airport

3.0 of 5
1727 Technology Drive, San Jose, CA 95110
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Courtyard by Marriott San Jose Airport
Ranked #17 of 71 hotels in San Jose
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89 reviews from our community

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Traveller rating
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Date Rating
Las Vegas, Nevada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

We stayed in the King Suite with our 2 yr old grandson and had plenty of room. The room was clean and bathroom very clean, bed very comfortable. The staff helpful, as we arrived before check in and were given our room within minutes. This hotel is good if you are there for business, very close to airport, but there... More

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Los Angeles, California
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

This is a great place to stay while in town on business. It is so close to the airport too. I am particular about the location of my room and they always accommodate me. The service at the front desk and the helpful hints they provide really set this hotel above the others in the area.

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Valerie G, Manager at Courtyard by Marriott San Jose Airport, responded to this review
15 May 2013

Thank you for kind words and feedback. We have a really great team and they genuinely care about our guests. I am very pleased that you mentioned that the accommodations you receive and helpful hints from our staff set our hotel apart from others, that really means a lot to us and I will be sure to share this with... More

Maui
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 7 May 2013

Just returned from the Northern California Dive & Travel Expo and stayed here for 4 nights(Thurs - Monday). Found all of the staff I encountered to be friendly & helpful. Room was clean, bed comfortable, water hot in the shower, nice flat screen TV, wireless internet was a bit slow but worked(no option to just plug into the wall though).... More

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See 2 more reviews by scubatimm for San Jose
Valerie G, Manager at Courtyard by Marriott San Jose Airport, responded to this review
15 May 2013

Thank you for your comments and feedback. I am very pleased to hear that during your 4 night every one of our staff members you encountered was friendly and helpful. Also, that your bed was comfortable and your stay convenient. We appreciate your response and look forward to seeing you on your next visit. Best Regards, Valerie Gatewood Operations Manager More

Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 7 May 2013

Overall, property is in need of some work and rooms were not very comfortable. Sound-proofing was lacking, especially with sports teams running around the building. Food service was really poor, staff did not know what they were doing, wait was unacceptable, people just walked out.

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See 2 more reviews by Molins3 for San Jose
Valerie G, Manager at Courtyard by Marriott San Jose Airport, responded to this review
15 May 2013

Thank you for your comments and feedback. The weekend during your stay we did have several sports group in-house so I do apologize for the noise you may have experienced during your stay. Our Bistro can get very busy on a weekend like this with several families and groups staying and ordering Breakfast. I will review this with our team... More

Addison, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 May 2013

This hotel had been recently renovated, and it is beautiful. The lobby has a modern look and wonderful amenities such as a touch screen concierge station. The front desk staff were professional and very friendly.

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See 2 more reviews by Suzanne E for San Jose
Valerie G, Manager at Courtyard by Marriott San Jose Airport, responded to this review
15 May 2013

We are very excited to hear you enjoyed your stay with us and found our property to be beautiful with our new lobby features and upgrades to the rooms. I will be sure to share your review with our Front Desk team members as well. We strive to exceed our guest expectations and I am very pleased to hear you... More

Nazareth, Pennsylvania
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 20 April 2013

Air conditioning was poor. The air con sensor is tied to motion in the room which is a lame feature. I woke up several times in the night all hot and sweating because the AC went off when it did not detect any movement in the room. Am I supposed to be moving around when I am asleep??? They should... More

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See 6 more reviews by travellerTrader for San Jose
Valerie G, Manager at Courtyard by Marriott San Jose Airport, responded to this review
15 May 2013

Thank you for your feedback. We are working on switching the doors that open for fridge access so it is more convenient for our guests. I also spoke with our Engineer and it seems there were a few rooms affected by the motion and air conditioning issue you experienced and we are also working on having those corrected. We very... More

San Diego
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 April 2013

Quick trip to San Jose (had to drive to Monterey for a meeting). Stayed at the Courtyard; closest hotel to the airport. VERY convenient. Had a rental car, and they directed me to a gas station that was close by. Didn't get to spend much time there and was not able to partake in the breakfast, but everything we clean... More

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Valerie G, Manager at Courtyard by Marriott San Jose Airport, responded to this review
15 May 2013

Thank you for response and positive feedback. I'm delighted to hear your stay way pleasant and convenient. We hope you are able to dine with us during your next stay at Courtyard Marriott San Jose Airport. We look forward to seeing you on your next visit. Best Regards, Valerie Gatewood Operations Manager More

canada
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 27 March 2013 via mobile

This hotel was fantastic. We arrived at the airport and called for pickup. The shuttle was there within 4 minutes! The hotel was a 2 minute drive. The hotel is nice and modern with a warm welcoming feel. The service was wonderful (except for the girl in the morning who shot us a bit of attitude when needed the shuttle.... More

Was this review helpful? Yes 1
Valerie G, Manager at Courtyard by Marriott San Jose Airport, responded to this review
2 April 2013

Thank you for your positive comments and feedback. I'm glad to hear you had quick and easy service to the airport and also that our staff was very helpful in providing restaurant choices and directions. We look forward to having you stay with us again in the near future. Thank you. Kind Regards, Valerie Gatewood Operatins Manager More

Calif
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 21 March 2013

By far and away, this is THE BEST Customer Svc, in my 37 reviews. From the Shuttle drivers, to the Front Desk (including the Sunday Manager), they were all very accommodating, out of their way helpful, courteous, and personable. Rooms were clean and up to date also. Very close to airport and had no noise at all. Shuttle ride was... More

Was this review helpful? Yes 1
Valerie G, Manager at Courtyard by Marriott San Jose Airport, responded to this review
2 April 2013

Thank you for your comments and feedback. I'm so glad you enjoyed yourself while visiting us at the Courtyard San Jose Airport. We strive to always provide excellent customer service so it is great to hear we accomplished that. We look forward to having you stay with us again soon. Thank you. Kind Regards, Valerie Gatewood Operations Manager More

Ashburn, Virginia
Top Contributor
121 reviews 121 reviews
27 hotel reviews
Reviews in 50 cities Reviews in 50 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 15 March 2013

My husband and I stayed here during our weekend visit to the area and had a very pleasant stay. At check-in I was warmly greeted and when I inquired if an upgrade was available (I'm Platinum Premier in the Marriott Rewards program) I was told that the upgrade had already been taken care of. I was also offered my choice... More

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See 2 more reviews by UOtterTravel for San Jose
Valerie G, Manager at Courtyard by Marriott San Jose Airport, responded to this review
2 April 2013

Thank you for your feedback. I am very pleased to hear you had an enjoyable time during your stay with us. We look forward to seeing you again soon and hope on your next visit you can relax in our pool and try a few of our Bistro items. Thank you. Kind Regards, Valerie Gatewood Operations Manager More

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Additional Information about Courtyard by Marriott San Jose Airport

Also Known As:
Courtyard By Marriott San Jose Airport Hotel
Courtyard By Marriott San Jose Airport Hotel San Jose
Courtyard San Jose Airport
Courtyard San Jose
San Jose Marriott
San Jose Courtyard
Address: 1727 Technology Drive, San Jose, CA 95110
Phone Number:
Region: United States > California > San Jose
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotels in San Jose
Price Range:
Hotel Class:3 star (3*)
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