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Extended Stay America - San Jose - Edenvale - North Hotel Reviews, San Jose

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Extended Stay America - San Jose - Edenvale - North

2.5 of 5
6199 San Ignacio Avenue, San Jose, CA 95119
Hotel amenities
Extended Stay America - San Jose - Edenvale - North
10 traveller photos
Ranked #45 of 71 hotels in San Jose
2.5 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    2
    4
    1
    3
    4
Date Rating
1 review
“This place is the best!!”
5 of 5 stars Reviewed 13 May 2013 via mobile

I would recommend this place to anyone coming visiting or living in san jose this is by far the best hotel ive ever stayed at in all of California!!! One of the best things about this place is definitely the customer service and cleanliness

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Sacramento, California
1 review
“Great customer service”
4 of 5 stars Reviewed 11 April 2013

Mitchell did an awesome job making sure we had everything we needed in the room and made sure we were comfortable and now we want to come back for our next stay! I love how each room has its own kitchen. There's all the plates, cups, pots, and all the utensils you need. A good place to make myself feel... More

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Property M, Manager at Extended Stay America - San Jose - Edenvale - North, responded to this review
15 April 2013

Daisy, Our many thanks for your review of Extended Stay America San Jose Edenvale. I am so glad to hear that Mitchell made you feel right at home during your stay and that you will consider staying with us again on your next trip. Our commitment to great customer service and clean, comfortable rooms is what makes us the best... More

Lanaken, Belgium
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
“Not again”
2 of 5 stars Reviewed 3 April 2013

As a regular business traveler, I opted for this ESA North because it was near to a business I had to visit. Stayed here for only 3 nights but did not feel comfortable at any time. Rooms are clean, but not updated. Only found out next morning, that my window did not close (inch open), so I woke up early... More

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Property M, Manager at Extended Stay America - San Jose - Edenvale - North, responded to this review
5 April 2013

We would like to thank you for your recent review of Extended Stay America San Jose Edenvale. I am very sorry to hear that your stay was not enjoyable. It is our mission to provide the best accommodations to our guests each stay. We have strict room check measures in place to ensure that this type of issue doesn’t occur,... More

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“Stay next door”
1 of 5 stars Reviewed 28 March 2013

The staff were friendly but not so accomodating. When I asked for extra towels (we were playing in a hockey tournament), I was told I would need to bring my dirty ones down to the front desk to get clean ones.... huh? I mistakenly stayed at this hotel, thinking it was the one next to it (Residence Inn - which... More

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Property M, Manager at Extended Stay America - San Jose - Edenvale - North, responded to this review
31 March 2013

Thank you for taking the time to review your recent stay at Extended Stay America San Jose - South - Edenvale. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We know that you have several lodging options, which is why it is... More

Orlando, Florida
1 review
“Excellent accommodations and convenient location”
5 of 5 stars Reviewed 15 March 2013

Good hotel was excellent for me, If you are going for a long time or vacation. It's well located, near to all principal transportation and close to 85 and 101. The service staff was excellent all the time, Rooms were always clean on time, and they always provided nice attention.

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Brandy S, Manager at Extended Stay America - San Jose - Edenvale - North, responded to this review
19 March 2013

Thank you for your recent review of Extended Stay America San Jose Edenvale North. I am so pleased to hear that our hotel was conveniently located close to desired shopping and dining and that you were treated well by our staff all during your stay with us. Our mission is to provide excellent service each and every stay to all... More

San Jose, California
1 review
“My Stay”
4 of 5 stars Reviewed 3 March 2013

I have been staying in this hotel for a long time now. I agree that there are a few things that needs to be changed, I would say this is a good hotel. The staff esp Mitchell, Samir and Veronica(the cleaning lady) do an excellent job. They are very caring, owns responsibilities and above all show commitment to their work.... More

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Brandy S, Manager at Extended Stay America - San Jose - Edenvale - North, responded to this review
4 March 2013

Thank you for your recent review of Extended Stay America San Jose Edenvale. It’s great to hear that our staff made you feel so welcome during your stay with us. We will pass on your thanks as well as ours to Mitch, Samir and Veronica for their outstanding service and dedication to our guests. Our companies commitment to providing clean,... More

Denver, Colorado
1 review
“Simple, but good”
4 of 5 stars Reviewed 27 February 2013

Clean rooms, very friendly staff, well maintained property at a very good value for the area. To all of you with negative comments: obviously you had enough time to concentrate on small, unnecessary things. Do you really think somebody will read a drama-review of 20 pages? Think positive and do not forget you are a guest only :)

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Brandy S, Manager at Extended Stay America - San Jose - Edenvale - North, responded to this review
27 February 2013

We would like to express our thanks for your kind review about Extended Stay America San Jose-Edenvale. We are pleased to hear that you gave us an opportunity to show you we are all about our guests comfort and satisfaction during your stay. We strive to provide clean, comfortable rooms at a great value stay after stay. We hope that... More

Centereach, New York
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“You get what you pay for...”
2 of 5 stars Reviewed 18 September 2012

I stayed here recently hoping to find a great deal. However $99 rooms are priced that way for a reason. The negatives are old dated looking rooms (although they said this was remodeled recently), mediocre cleaning and no daily room cleaning. They told me to bring my sheets down to the front desk if I wanted them changed. Really? The... More

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See 2 more reviews by Fiftyonefifty for San Jose
Manager_11525, General Manager at Extended Stay America - San Jose - Edenvale - North, responded to this review
24 September 2012

I recently received a copy of your review of our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We specialize in providing guests with the amenities and service they require for an enjoyable stay at an... More

San Jose, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
“Extended Stay America, San Ignacio, San Jose”
1 of 5 stars Reviewed 18 July 2012

We had the unfortunate experience of staying at the Extended Stay America while waiting for our house to be remodeled. We had maid service once in 6 months and only because I requested it. We had to get our own towels and more often than not they didn't have any so we had to use stained towels from a bin... More

Was this review helpful? Yes 1
See 4 more reviews by CorporateSkirt for San Jose
ChristopherTM, Manager at Extended Stay America - San Jose - Edenvale - North, responded to this review
24 July 2012

I recently received a copy of your review of the Extended Stay America San Jose - South - Edenvale. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually... More

Los Angeles, California
Top Contributor
119 reviews 119 reviews
31 hotel reviews
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100 helpful votes 100 helpful votes
“Terrible customer service, mediocre hotel”
2 of 5 stars Reviewed 26 June 2012

We pulled up to the first building we saw upon turning into the driveway. The sign on the building did say "lobby". We entered the very small reception area, no one was behind the counter and an older couple was seated on the only two chairs. After waiting about five minutes someone came out to the counter. We were told... More

Was this review helpful? Yes 1
ChristopherTM, General Manager at Extended Stay America - San Jose - Edenvale - North, responded to this review
16 July 2012

"I recently received a copy of your review of the Extended Stay America San Jose - South - Edenvale. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually... More

 
 
Extended Stay America - San Jose - Edenvale - North
Extended Stay America - San Jose - Edenvale - North
2.5 of 5 stars 14 reviews
Enter dates 1 night 2 nights
 
Extended Stay America - San Jose - Downtown
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Additional Information about Extended Stay America - San Jose - Edenvale - North

Also Known As:
Extended Stay San Jose
San Jose Extended Stay
Address: 6199 San Ignacio Avenue, San Jose, CA 95119
Region: United States > California > San Jose
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #45 of 71 hotels in San Jose
Price Range: €€
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - San Jose - Edenvale - North
6199 San Ignacio Avenue
San Jose, CA 95119
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