Decent stay until I heard bed squeaking next-door 312.Seriously don't be so cheap and invest on new beds! Receptionist seriously need customer service skills learn how to solve a problem w/out some attitude honey.I'm definitely not the only one that is complaining on an OLD mattress! FIX your cheap problem! Its DUE TIME !

The photos in the advertisement is really deceiving that we booked the hotel for 4 days. We managed to cancel 2 days but for the other days we did not managed to cancel it due to system errors. So we were forced to stay in the hotel for 2 nights as the hotel refused to refund our 2 days despite... More

We want to praise this hotel that William Ellis Eye Care suggested that we stay at after my Epi-Lasik operation on 30th October, 2012. Just a few blocks from their surgery, and easy to drive to, they gave us a big discount for their association, but the best part was that we did not have to look around for our... More

i stayed with my familly for 3 month in this hotel it s a great hotel central position , clean wide rooms with all u might need and very friendly helpful staff specialy with kids my daughter was really feeling at home and the bonus of serving dinner is really great for ur pocket , we enjoyed our stay very... More

A tired, out of date, dump. Bathroom has mold and had strong musty smell. Phone didn't work. No heat with temps in the 40s and only provides one thin blanket. Next night they brought a little space heater. Beds squeak and you can hear couples in the next room because their bed squeaks too. Barking dog from house in back... More

I have had the honor of staying at the valley park hotel on numerous occasions. It feels like being at home, away from home. Rooms are tidy and comfortable. Staff is helpful and friendly; which make the stay a lot more pleasant. A big plus is that Valley Fair(a shopping center) and Santana row( one of San Jose's most popular... More

We had been staying in this Hotel off and on since October 2011. We have found the hotel acceptable as far as rates, sanitation, staff, and food are concerned. Those who cried foul and picky should have themselves reviewed. The previous manager Sam before the transfer of ownership of the hotel had been most helpful in all aspects. The new... More

Mold in bathroom. Loud street out front. Hotel staff was not very professional and very unhelpful. Answered personal cell phone while in the midst of helping us.We were billed in July when we placed the booking order rather than when we stayed in October. We were informed that the July charge had been returned to us. So we went ahead... More

Hotel claims to be non smoking property. When we entered our room we were assaulted with a wall of smoke stench. We were told it was the last room available. The 2nd night was considerably better after the windows were left open all day, but the old embedded ashtray smell was still there. The first night was nearly intolerable, the... More