Thank you for your kind words on Trip Advisor. I do appreciate you taking the time to point out the positive aspects of coming to the hotel. Thank you also for acknowledging my front desk agent Alma, Gary in the restaurant and Alma in housekeeping. It's great to see them getting recognition for their efforts. Your comments help me motive... More

Thank you for your revew on Trip Advisor. I appreciate you letting us know about the speed on the Apple Computer. Our suport desk was called and they have fixed the problem. I apologize for the inconvenience that this caused you. I was happy to hear that the wifi in the guest rooms was working at a good speed. We... More

Thank you for pointing out many of the positive aspects about our hotel on Trip Advisor. I appreciate seeing that my staff went above and beyond for you. I liked that you said sometimes a simple act can make all of the difference. We try to work on this to create positive memories for the guests to take with them.... More

Thank you for your comments on Trip Advisor. I apologize that the supplies in the room were not adaquate for you. You bring up an interesting situation for us and we are putting a group together to work on it. We do put enough linen in the rooms to accomodate 4 people but some of the other amenities are limited.... More

Thank you for your review on Trip Adisor. I apolgize for the condition of the ceiling in your room and I appreciate you bringing it to my attention. We are currently looking at ways to enhance our breakfast buffet to make it more of a value to our guests. I did notice your comment about the water. The additional bottles... More

Thank you for your positive review on Trip Advisor. Good and Predictable can be a good thing especially for out of town guests. We of course want to make sure that we continue to improve and create special moments. Thank you for staying with us and we look forward to seeing you again in the near future. Carl Bolte General... More

Thank you for the positive review on Trip Advisor. I apologize for the noise from the protestors. We had a group in the hotel and they attracted a another group that wanted to voice their concerns. Unfortunately for our hotel guests it did cause some additional noise. We did try to monitor the protestors and make them aware that they... More

Thank you for your review on Trip Advisor. I apologize for the lack of service that you received on your recent stay. Our hotel has become very popular and I am taking a closer look at how we are booking the hotel. I know that we have been booking the hotel to its capacity and this has made it difficult... More

Thank for your Trip Advisor review of the hotel. I appreciate your comments about the staff and I enjoy sharing them at my department meetings. We are in the process of selecting new furnishings for the guest rooms and hope to have this completed in the next 6 months. Carl Bolte General Manager More