I recently stayed here with my wife, partly on the basis of recommendations from tripadvisor. The hotel itself was pretty nice, with a well appointed room and clean facilities. It was also nice to have a good restaurant on the premises (Scott's seafood). Unfortunately, the fairly nice hotel was harmed by what I consider to be a pretty pathetic setting....
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We had our wedding at this beautiful property. And the staff was very helpful and so friendly. None of our questions were left unanswered. Every one of our guest were equally impressed. We had also stayed the night at this property, as well as some of our guests, and the room cleansiness was imaculate. All of our guests were pleased,...
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Thank you for taking the time to write this review of our property. At Le Rivage we strive to create a memorable guest experience. Our staff is knowledgeable and friendly and we all do our best to ensure guests feel comfortable and are well taken care of when they are with us. Congratulations on your wedding!!! We all at Le...
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My stay was nothing short of fabulous! Everything sparkled with class, the staff was attentive, friendly, and practically jump to open the door, greet you as you walk in with a smile, valet your vehicle, and Chris at the front desk is charming.
My suite had a gas starter fireplace and a balcony that over looked the river. The rich...
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Stayed at Le Rivage in October 2011 and our stay was excellent. Hotel stuff professional and friendly, our room had river view and was big, full of light and very clean. We will be back for sure.
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Thank you for writing this review. At Le Rivage professional and friendly service is our main objective. The housekeeping department works extremely hard to ensure all guest rooms are clean and comfortable, so thank you for mentioning the cleanliness of our rooms. We are all glad to hear that you will be coming back to stay with us and we...
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This was our last stop of a 4 day road trip before 10 days of camping. So we splurged on nicer hotel before 10 days sleeping on Thermarest. This is one of the nicest hotels I've stayed at anywhere...2nd only, perhaps, to Monterey Plaza...& a third of the cost. Not centrally located, which was fine for us but know that...
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Thank you for taking the time to write this review. I hope your camping trip went great!! At Le Rivage it is our goal to provide outstanding customer service to each guest, we are pleased that we were able to accomplish this with you. Again, thank you for your review and we look forward to your return trip to Le...
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I made reservations and paid with a credit card online, prior to my arrival. Upon arriving and checking in I was handed a document requesting my signed authorization to charge my credit card the amount of the stay (previously charged through the booking agency) and $100 a day for incidentals. When I explained I would not be using $100 a...
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Thank you for taking your time to share your experience with us. It appears that somewhere along the line you were misinformed. Our management team is very aware of what occurred, and we regret that there was miscommunication along the line. The booking agency that processed your reservation, called the hotel prior to your arrival to confirm your reservation and...
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Le Rivage has been our home away from home since 2009. We have stayed here multiple times through the years and very much enjoy this hotel. We are treated with great customer service and were always well taken care of by staff and management. I considered it the Nordstrom of hotels in Sacramento...
That was until the new management changed....
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Thank you for taking the time to share your experience. We appreciate your feedback and share it with our entire team to help us improve. I regret that we failed to provide you with the great service and a great experience you’ve come to expect in the past.
Upon looking further into the issues you mention in your review. We...
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My honey and I were guests for a week during the Thanksgiving holidays. The Le Rivage Hotel is an unique property off of I-5, on the Sacramento River, five minutes from the downtown area. Be prepared for a tranquil setting that avoids the rush of the major downtown hotels. Le Rivage offers a different Sacramento experience that we really liked...
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Thank you for taking the time to write this review. People do enjoy the setting on the river, away from the hustle and bustle of the downtown sector. The access to get downtown is relatively simple, we're just a couple of exits away, so thank you for mentioning the ease it is to get downtown. Service is our main objective...
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The room was great. More than what we expected for the price. Front desk staff were very friendly and helpfull when we asked about places to go. Room service was a disaster. We never received our breakfast and when we spoke to the order taker, he was very rude. the following day, we called down and ordered breakfast again. Our...
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Greetings Tpar T,
Thank you so much for taking the time to share your experience with us. I have shared this review with our entire team, we appreciate your honestly and valuable feedback. It's through feedback that we can improve and better serve our guests. On behalf of the entire restaurant staff, I would like to apologize for the poor...
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I was visiting family and friends and hadn't been back for some time. I wanted the general downtown area and this place cannot be beat. Scott's Seafood is on the premesis, and getting downtown from this area takes no longer than10 minutes. The rooms are lovely - claw foot tubs with wonderful soaps and shampoos, plus a spa on premesis....
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Thank you for writing this review. We are very happy that you enjoyed your time here at Le Rivage, we do our best to provide outstanding service while allowing the amenities to speak for themselves. Glad to hear that the interstate did not affect you at all, we have high pane windows for that very reason, so it's nice to...
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