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All 86 Sacramento hotels

DoubleTree by Hilton Sacramento

3.5 of 5
2001 Point West Way, Sacramento, CA 95815
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DoubleTree by Hilton Sacramento
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Ranked #42 of 86 hotels in Sacramento
Most recent review
5 of 5 stars Reviewed 17 June 2013
Nic M Tampa, Florida
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238 reviews from our community

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Date Rating
Tampa, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 June 2013 NEW

It was our 1st trip to Sacramento and we had a great stay at DoubleTree. The rooms were spacious and clean. The front desk was attentive and knowledgable of the area. I plan on staying here during my next trip and would recommend this hotel to anyone traveling to Sacramento.

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Corrales, United States
1 review
3 of 5 stars Reviewed 17 June 2013 NEW

I have had much better experiences. I did not feel secure as doors did not have double or security locks. You could hear discussions of guests next door. Location of room was a hike from front desk. Internet never worked in my room. witnessed two sets of guests get placed in already occupied rooms. Long wait for front desk service.... More

Review collected in partnership with DoubleTree by Hilton

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Tampa, Florida
1 review
5 of 5 stars Reviewed 14 June 2013 NEW

I have stayed at many hotels during business trips, however my stay at the Doubletree hotel left me thinking that this is the way hotel stays are supposed to be. The rooms were spacious, clean and very comfortable, the hotel was in extremely good shape, and the staff went above and beyond all of my expectations. I would like to... More

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CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
17 June 2013

Dear Jim, Thank you very much for your kind words. We are all very happy that you had an enjoyable experience. It was nice to be your home away from home before your move to Tampa. We wish you all the best in your new adventure and we hope to see you again when you return to Sacramento. Sincerely, Cosmin... More

san diego, ca, United States
1 review
3 of 5 stars Reviewed 12 June 2013 NEW

I've stayed at several Doubletree Hotels and have always had a great experience - until staying at this location in Sacramento. The layout is awful as I was literally 500 steps away from the front desk. The wiring for the TV kept freezing up (I was there with 70 co-workers and the majority had the same problem) seems to bemostly... More

Review collected in partnership with DoubleTree by Hilton

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Santa Cruz, United States
1 review
3 of 5 stars Reviewed 11 June 2013

I was told by the front desk that my credit card would not be charged a hold. Not only was it charged, they charged it twice! That caused my car payment to bounce and over-draft fees to be assessed on my account. The accounting department apologized and said they would contact my bank. When I called my fraud department of... More

Review collected in partnership with DoubleTree by Hilton

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Fort Worth, TX
Top Contributor
211 reviews 211 reviews
30 hotel reviews
Reviews in 73 cities Reviews in 73 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 7 June 2013

Standard quality you'd expect from a Double Tree...nice staff, courtesy van driver, located centrally close to restaurants, banking, activities. Would stay here again! Short drive to SMF airport...easy access to and from.

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CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
10 June 2013

Dear Traveler, Thank you very much for the four stars rating you posted on Tripadvisor. Based on your comments it seems like you had an enjoyable stay with us. Thank you for sharing your experience with your fellow travelers. Have a great week and we are hoping to see you again in the near future. Sincerely, Cosmin Nicula Director of... More

Hindhead, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 June 2013

We are frequent users of DoubleTree by Hilton hotels so when we were looking for a place to stay when visiting Sacremento California, we chose the DoubleTree from our previous excellent experiences wi this group of hotels in other parts of the USA. In addition, my travelling companion holds a Hilton Honors card (blue). We checked into the hotel and... More

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CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
4 June 2013

Dear Di_M_11_11, First of all I want to thank you for your loyalty to the Hilton Family. I also want to say that we are very grateful for your sincere survey regarding your experience. It seems like our staff was very friendly and did their best to take care of your needs but we did not meet your expectations in... More

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A TripAdvisor Member
4 of 5 stars Reviewed 1 June 2013

This is a nice hotel and conveniently located. There is immediate freeway access as well as a mall across the street and many restaurants in the area. The rooms are clean, linens good quality, and beds comfortable. There is a restaurant and a snack bar on site so guests don't have to leave the building for means if they choose... More

Review collected in partnership with DoubleTree by Hilton

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CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
4 June 2013

Dear Traveler, Thank you very much fro the nice review. We are very happy to see that you had an enjoyable experience. Have a great rest of the week and we hope to see you again soon. Sincerely, Cosmin Nicula Director of Rooms More

San Marcos, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 28 May 2013

From the reviews I was expecting average and that is what it was. Te hotel is older so there is some wear and tear. The workout room is dated but it got the job done. For the money and if you are willing to drive 15 minutes there are some much better options in the Hilton family.

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CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
4 June 2013

Dear Donald S, Thank you very much for taking the time to write a survey regarding your recent stay with us. I am sorry to hear that you found your experience to be an average one. Our goal is to deliver great service and clean rooms to our guests, so if you could provide more details about your experience, it... More

Los Angeles, California
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 17 May 2013

I must say that the employees were all very helpful and nice. The room was clean, and decent size, and the bed was comfortable. The buffet at the hotel restaurant is better than average, and the cooked to order stuff wasn't bad either. The business center and bar were also a positive experience. Now for the down side: First of... More

Was this review helpful? Yes 1
CosminNicula, Manager at DoubleTree by Hilton Sacramento, responded to this review
23 May 2013

Dear Paul M, Thank you very much for filling out a survey regarding your recent stay with us. Although I see that you found our staff to be friendly and helpful, I also noticed the rest of the comments regarding the inconveniences you encountered. Please know that your feedback is valuable and we will look into correcting the things that... More

 
 
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Additional Information about DoubleTree by Hilton Sacramento

Also Known As:
Doubletree By Hilton Sacramento Hotel Sacramento
Doubletree By Hilton Sacramento Hotel
Sacramento Doubletree
Doubletree Sacramento
Address: 2001 Point West Way, Sacramento, CA 95815
Phone Number:
Region: United States > California > Sacramento
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 86 hotels in Sacramento
Price Range:
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more   less 
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