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Hilton Sacramento Arden West

3.5 of 5
2200 Harvard St, Sacramento, CA 95815-3306
Hotel amenities
Ranked #37 of 86 hotels in Sacramento
3.5 of 5 stars 83 Reviews
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83 reviews from our community

    Trip type
Traveller rating
    15
    34
    18
    7
    9
Date Rating
MikeMoAtl
Atlanta, GA
Senior Contributor
22 reviews
44 helpful votes
4 of 5 stars Reviewed 24 January 2012

In spite of other reviews, I found my stay at the Hilton Arden West to be pleasant. Check-in and check-out was friendly and efficient. My room was nice - comfortable bed and great shower. There is a small exercise room that is sufficient. The food in the restaurant was fine, but the service at breakfast was horrible. I had to... More

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Howard Harris, General Manager at Hilton Sacramento Arden West, responded to this review
6 February 2012

Dear MikeMoAtl, Thank you for the great feedback about the service you received and for recommending our hotel. I am happy to hear that you enjoyed your stay with us and were well taken care of by our staff. We do receive many great comments about the comfort of our beds and some guests even go to the hiltontohome.com website... More

Dorfer
Scotts Valley, California
Contributor
12 reviews
4 helpful votes
3 of 5 stars Reviewed 17 December 2011

I've spent thirteen nights at this hotel during late November 2011 and December 2011. Overall, this hotel is the best option in the area that I've found. As a Hilton Gold member, I received upgrades on two of my stays to the executive floors (11 and 12) and stayed on a standard floor (8) during the other stay. The rooms... More

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Howard Harris, General Manager at Hilton Sacramento Arden West, responded to this review
5 January 2012

Dear Dorfer, Thank you for taking the time to write such a nice review of our hotel and for all of your loyalty to the Hilton Sacramento and the Hilton brand. As a Gold HHonors member your comments really mean a lot to us. I am happy to hear that you enjoy our Concierge Lounge as it is one of... More

ZeBonVivant
Senior Reviewer
7 reviews
18 helpful votes
2 of 5 stars Reviewed 1 December 2011
3
people found this review helpful

I have had a couple of stays at this hotel over the past few weeks, and I have to say that overall the property is a disappointment and not up to the Hilton brand standards. First of all, this property went through a partial renovation a few years ago, and while the beds are comfy and there are nice new... More

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Howard Harris, General Manager at Hilton Sacramento Arden West, responded to this review
20 December 2011

Dear Ze Bon Viant, I want to thank you for taking the time to let me know about your recent stay. I am sorry to hear that you have concerns about our guestrooms and some questions about our package handling process. I take your comments very seriously and would be happy to talk to you about your concerns and give... More

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W B
Reno
1 review
1 helpful vote
1 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

We are staying here for the california international marathon on Sunday and really regret picking them as a hotel. If you want your race day to go smoothly don't pick them. We called months ago when we made the reservation and asked if transportation was provided to the race start or should we purchase the shuttle tickets provided by the... More

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Howard Harris, General Manager at Hilton Sacramento Arden West, responded to this review
20 December 2011

Dear WB, Thank you for taking the time to let me know about your recent stay. I am sorry to hear that you had some confusion about transportation to the marathon. I take your comments very seriously and am concerned about your confusion with the shuttle. As I am sure you could tell we had 100's of guests staying here... More

Nick1374
Senior Reviewer
7 reviews
16 helpful votes
5 of 5 stars Reviewed 13 November 2011

My wife and I stayed here for one night in October. We had a nice time and enjoyed the hotel. We are HHonors gold members so we recieved free wi-FI which I think now should be offered in all hotels. It was a little further away from cal expo and the mall then I would have liked forced us to... More

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pioneeraa
Corvallis, Oregon
Contributor
19 reviews
5 helpful votes
4 of 5 stars Reviewed 9 November 2011

This was an unanticipated stay. We decided late to stay in Sacramento and, after dinner went to the hotel to get a room. The front desk staff was helpful and accommodating. The valet was very nice. The hotel is located across the freeway from a large mall, to which the hotel has a free shuttle. We had room service in... More

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re3ver
Bethune, South Carolina
Senior Contributor
21 reviews
7 helpful votes
5 of 5 stars Reviewed 17 October 2011

The hotel was booked at 100% when I checked in. I arrived early and had to wait for a room, the front desk was very nice and it was only a short wait. I arrived back at the hotel every day to a clean, restocked room. The free shuttle to the mall was a plus, with friendly drivers. The only... More

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SJOWG
San Jose, California
Reviewer
4 reviews
4 of 5 stars Reviewed 2 October 2011

Lobby looks good and the staff are very friendly and helpful. Parking can be very packed around the lobby entrance around dinnner time (lots of events), so you can end up with a fair trek from your car to check in. They have an odd arrangement of elevators: two very busy ones up front near the lobby, and two more... More

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2009Benjamin
Palo Alto, CA
Senior Contributor
28 reviews
3 helpful votes
4 of 5 stars Reviewed 15 September 2011

It's "freeway close," and the steady hum of the freeway traffic is the only downside. The neighborhood is safe, staff are all very friendly and professional, rooms are luxurious, beds are the best I've slept in, and there's a huge pool area so you can get lots of sun. Food at the conference I attended was excellent. Would highly recommend... More

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LCLee
San Francisco, California
Contributor
15 reviews
5 helpful votes
4 of 5 stars Reviewed 6 September 2011

Usually stay at Doubletree in this area, but got tired of the dark hallways and misleading continental breakfast buffet. So I stayed here just this past weekend. The Hilton hotel is typical, room comfortable and spacious. Was able to upgrade to the concierge level at no charge and included a continental breakfast. This continental breakfast was good, which included fresh... More

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Hilton Sacramento Arden West Also Known As

  • Hilton Hotel Sacramento
  • Hilton Sacramento
  • Sacramento Hilton
Address: 2200 Harvard St, Sacramento, CA 95815-3306

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