Last night was my first night here on a conference event and am stuck. Upon my check in, there was no welcome from the staff, when I asked a question where restaurant is no answer, another guest had to help me, my room was assigned on a remote building near street and was noisy. In the room all was broken,...
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I apologize for the service issues that you received upon checking in to our property, we do our best to provide excellent service to each of our guests, and it appears that is not what you received. As is evident we are an older property, however, we are taking large strides in upgrading and renovating all of our rooms and...
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