Stayed at the Woodlake twice in the last few months, getting a bargain online rate, while visiting family in the Sacramento area. In June, it was the Radisson. It's since gone back to the old Woodlake name. On check-in, I asked when the Radisson sold it and the clerk told me it had never been owned by Radisson --- "it...
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It's a 2000.00 bed in a 20 dollar room. The sleep number bed is wonderful. However, the carpet was dirty, the room smelled like dirt...old and musty, and the bathroom had an old moldy tub. you could tell it was an old hotel that they did a few upgrades to and said "it's better than it was". I wanted to...
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While we are glad to hear that you enjoyed the Sleep Number by Select Comfort bed, it was disappointing to learn that the rest of your stay was not as enjoyable. We value all feedback, as it gives us great insight to the areas that may need more of our attention. Thank you for sharing these points with us and...
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Good location (not great), big clean rooms, older hotel. I got it through a hotwire 3-star deal in the arden area. It was a little further away from the mall than I thought.
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Thank you for your review as we greatly appreciate hearing from our guests. We're happy that you mentioned our spacious rooms as well as our location. The Woodlake Hotel Sacramento is located just five minutes from the California State Capitol, Old Sacramento and the Arden Fair Mall in Sacramento. We hope that we will have the pleasure of welcoming you...
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I called directly to the hotel early in the day, to ask for a quiet room. When I arrived I found they put me next to the ice machine. After noticing the location, I requested another room.
The new room might have been quiet. The heater fan made a lot of noise. I also told the front desk that there...
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Thank you for taking the time to share your experience with us. Your dismay with regards to the noise issue is certainly understandable and we thank you for bringing it to our attention. We're very sorry that the source of the disruption was not found in time to create the serene setting you requested. We hope that you will give...
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Very spread out. Being we were there on Christmas eve, it seemed like a tomb.
Area is industrial, for the most part, dead. Maybe it gets good crowds when there are conventions in town, considering it's proximity to Cal Expo, etc. Otherwise, I can't see any reason to stay here. Okay, maybe one: The Sleep # beds, that's it.
Our...
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It is upsetting when expectations are not met and we regret that your overall impression of our hotel does not reflect the level of quality we continuously strive to deliver. Although it's unfortunate that you encountered several issues at the time of your stay, we are glad that you reached out to our staff and they were able to take...
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Average. More like a 2 star hotel. I will stay here again only if other options are exhausted. Very basic, no frills motel on a laaaarge property. I have no problem with that but don't advertise it as a 3 star hotel. Women traveling alone should avoid this hotel as the property is huge and not well lit.
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We regret that your accommodations did not meet your expectations. Your feedback is welcomed and we appreciate the time taken to share your opinion with us.
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I would suggest avoiding this hotel at all costs. For a start, it's a motel - not a hotel. The lobby area is nice, however you then drive around the (rather large) property to your room and park there, with direct outside access to the rooms. The walls are paper thin, making it difficult to sleep if you're a light...
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We do regret that your stay was not the positive experience we hope all of our guests will have. It was surprising to hear that you felt you were improperly spoken to by the parking valet as our staff prides itself on delivering friendly services; however we are always grateful for the feedback so that we may address the issues...
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This is a huge property, with many ammenities and a pretty good location. I've stayed here twice - once in a standard room towards the back of the property, and once with the 'waterfront room' upgrade. Both times the rooms were nice and clean, and had the perk of a Sleepnumber bed. The waterfront room was especially nice because it...
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At the Radisson Hotel Sacramento we truly value our returning guests. It really makes us happy to know that during your second stay you enjoyed your upgraded room with the sleep number bed and easy access to the outdoor areas and restaurant. We hope that you will visit us for a third time. The hotel is not only conveniently close...
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The hotel has a surprising appeal. It is a huge place, with a different main hotel building surrounding a nice lake. Then a lot of separate other buildings. Ours was the furthest from the main building; the walk wasn't too bad. The outer buildings look like they used to be a different motel. There is a mixture of single storied...
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The rooms at the Radisson Hotel Sacramento are not your traditional hotel rooms. Contemporary fashion with a Mediterranean/Spanish ambiance is throughout all our guestrooms giving the hotel a more comfortable feel with all the comforts of home. We’re thrilled that enjoyed your Sleep Number Bed® and the breakfast buffet and are happy to see that you will return in the...
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This is not a hotel, it is a motor lodge. You know, the kind where you drive up to the door of your room? NO SECURITY if you are travelling alone, especially if you are a woman traveller, and it isn't in a good location. The rooms are older and wornout also. I booked here because there was a reception...
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Hearing from our guests that their experience was not positive is truly disappointing. We encourage our guests to let us know if there are any problems with their stay so that we may address the situation immediately. It is our goal to create a pleasurable and enjoyable visit for our guests. Your feedback is sincerely appreciated, both the positive and...
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153 Reviews
150 Reviews
