Perfect for our business needs but this hotel is not at the airport. Plan on about a 5-10 minute cab ride. We use this propery often and it works great. Friendly staff and service, and adequte breakfast. Room was a bit interesting- bit of a lumpy bed...shower door was strange- no handle on the inside so you need to reach...
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This hotel is about the same distance as a few other hotels that recently popped up on the opposite side of I-5. Close to the airport. All of them are your standard cookie-cutter, not frills properties, but still (usually) offer a good night sleep.
My experience at Four Points was not great. The wall heating unit (not central heat and...
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Stayed here November 30, 2011 and was a walk-in customer. I had a reservation at my favorite, Super 8, but at 10.00 p.m. and after driving around for forty five minutes not finding my favorite, (which is there only negative) I pulled into the Sheraton. Everything was clean and neat. Wasn't to crazy about the TV channels, 4 HBO, one...
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After already driving through freezing rain, snow and high winds our flight was delayed due to fog in Sacramento. It was pretty thick and I made one wrong turn on the way to the hotel with my rental car. I'd planned on checking out a restaraunt nearby for dinner but was far too exhausted so in spite of the poor...
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Dear Guest, I want to sincerely thank you for the kind comments you are sharing about my hotel restaurant, bar, comfortable/clean guestrooms and staff. We take pride in the products and services we provide to our guests - I will pass along your comments to my team. Once again, thank you for your feedback! We look forward to continue being...
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Stayed at this hotel for one night in mid-November on a layover at Sacramento Airport. Booked this hotel because of its close proximity to the airport and free airport shuttle. When we landed at Sacramento Airport and called the hotel, they said the shuttle would pick us up in 15 minutes outside our terminal. The hotel also asked for our...
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I am writing to sincerely apologize for the challenges you encountered with our shuttle services and my desk staff. Rest assured we have taken the corrective measures to ensure our shuttle pick up service to and from the airport is easy to use for our guests. I appreciate your feedback and the opportunity to correct the situation.
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I stayed for one night on a business trip. I was very disappointed. The carpet in the lobby and in one elevator was stained and dirty. The room had a cheap look as if decorated by Ikea. The room was dark and gloomy with all the lights on. One light did not work. The bed linens were yellowed and the...
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I am writing to thank you for your feedback and to sincerely apologize for the conditions in which you found our carpets and some of our products. I am pleased to let you know we have taken the corrective measures to up keep the cleaning of these areas and the condition of our lights and towels. While I realize my...
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As a SPG Platinum member, this is the nicest Four Points hotel I've stayed at in a long time. The hotel rooms are very nice and clean. The hotel staff was very courteous. The hotel shuttle was on time and the driver was friendly. I was very pleased with my stay and slept comfortably.
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Hi! I am writing to sincerely thank you for the kind words you have given regarding our hotel guestrooms cleanliness/decor, my courteous staff and shuttel services. It is comments like yours that inspire us to continue to deliver our very best in services and products to every single guest who stays with us - Thank you!
We appreciate your loyalty...
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I have stayed at this hotel a few times, and as a Starwood Platinum member I stay at lots of properties. Not the most friendly service, and the rooms are fair. My last experience at this hotel was HORRIBLE!!!
I had made my reservation with them 6 weeks prior. After a 13 hour day of working/traveling I arrived to 3...
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I genuinely apologize for the experience you had recently with us. Rest assured I have taken corrective measures on the parking situation and the manner in which we handled your arrival to the hotel. While I realize my sincere apology will not change your experience, I would welcome the opportunity to make it right and earn your business and loyalty...
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This is our families favorite hotel in the Natomas area. Only downside is that it doesn't include breakfast, however, it is close to many eating establishments.
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Hi! Thank you so much for your kind words and feedback about our hotel and its location. While the full breakfast buffet is not complimentary for all guests, we often run specials for breakfast, dinner and lounge. Once again, thank you for your feedback - my team and I look forward to continue being of service to you.
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First stay at a Four Point Hotel but not my last. I was traveling by myself and I felt very safe at this hotel. When I arrived the lady working the front desk greeted me with a pleasant attitude. When I got to my room it was nice, clean, comfortable and very modern.
It's located close to the airport and...
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Hi! On behalf of our entire team here at the Four Points, I would like to thank you for your kind comments about our hotel safety, desk staff service and our nice, modern & comfortble rooms. I will pass along your kind words to our team and look forward to welcome you back to our hotel. Sincerely, General Manager
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70 Reviews
