Overall, the experience was good. The motel was reasonably priced and was clean. Was unable to use Wi-fi and was told that since the motel had expanded, that many customers have had the same experience (even the motel staff was unable to get it to work). At breakfast, the eggs and sausage were cold even though we arrived 10 minutes...
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Dear Guest,
Thank you for your review. We offer complimentary hi-speed internet to all our guest. We have recently made changes to our service to enhance guest experience with the internet service. As of February 01, 2012 we have doubled the bandwith to 4MB allocated to each room. We also have a professional company provide free technical support to all...
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I have stayed at this motel many times over the past 8 years and I always have the same excellent service. The breakfast is very good. It's quiet and in a central location. Highly recommend it!
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Dear Guest,
We are very delighted to receive your kind words of praise. Your confidence & loyalty in our hotel & services are of great value to us. Thank you for your continued business & we look forward to serving you on your next visit soon.
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Our room was very clean and reasonably priced. Room was quiet inspite of motel being right on Howe Ave. Only complaints are that person at desk was not very friendly. Also, breakfast ended right at 9:00. Results being everyone rushed down so as not to miss it. No places left to sit at 8:45 & doors were closed PROMPTLY at...
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Dear Guest,
Thank your for your kind review. I am disappointed that our breakfast was not open until late. We have made necessary changes to ensure that all guest are accomodated in our breakfast area and we will not close our doors until all guest present in the lobby or breakfast area get a chance to eat breakfast.
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Sacramento was a nice play to stay. We were greeted with a very nice note on our bed and a few sweets. Very nice touch. Really are enjoying staying at the Choice Privledges Hotel Chains... Comfort Inn/Suites is one of the top ones
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Dear Guest,
Thank you for your kind comments about your stay at the Comfort Inn & Suites of Sacramento. Our frequent traveler program "Choice Privileges" is certainly the best in the industry. Being a Choice Privileges member you can earn free nights, gas cards, restaurant cards & much much more, and the more you stay the more you get. Thank...
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I've been going to this hotel since they opened and had become friends with most of the staff and management. I haven't been here in a while and when I arrived at the front desk I was greeted big smile. Even though I have not been there in a long time I was remembered by name by the manager. He...
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Dear Guest,
Thank you for your kind words about our staff & our hotel. It is always our pleasure to serve you. Your loyalty & trust in our accomodations are of great value to us. Thank you for taking the time to review our hotel & staff. We look forward to your next visit.
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From the moment we arrived, we were greeted with a smile and every question was answered promptly. The room was nice, the breakfast was very good, the location was convenient. I will definitely stay here on my next trip. Ray, at the front desk, was a tremendous help with lots of information to help me find my way around. Excellent...
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Dear Guest,
Thank you for your five star review. I am pleased that your experience at our hotel was great. To provide excellent service is of great pride for all of us at Comfort inn & suites of Sacramento . We thank you for staying at the Comfort Inn & Suites of Sacramento and look forward to your next visit.
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Clean rooms, exceptional continental breakfast, friendly staff. I will definately be back when I am in town.
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Dear Guest,
Thank you so much for your kind review. We look forward to your next visit.
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I stay here about once a month sometimes more. The hotel is decent, the location sucks, I worry about someone breaking into my truck and stealing my tools, the hotel next door looks like a fleabag place. This property is fair, staff is great, breakfast average at best, rooms clean, they do have what seems like the slowest elevator in...
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Dear Traveler,
Thank you for taking the time to rate us. We constantaly try to improve our hotel & services with each guest feedback. I am pleased that you found our hotel to be decent & staff to be fair. Guest safety & security is always priority number one for us. We have security cameras throughout the hotel premises to...
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It's hard sometimes to live away from home all the time. My stay here has been very enjoyable. I appreciate the fact that they always get me quietest room in the house for I work nights. When I get off work and back to the Suites , Ali(morning staff member) is always there with a smile & Hello . Not...
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Dear Traveler,
Many thanks from Ali for complimenting his work. It is always rewarding & encouraging when the staff efforts are noticed & praised by a guest. It is always our pleasure to serve you. We always do our very best to understand each guest's need, So we can best accomodate them. Starting the breakfast early & assigning a prefered...
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I had the pleasure of staying 6 days in the Comfort Inn & Suites on Howe Ave Sacramento CA
This was perhaps one of the most pleasant stays I have had in a long time!
My room was nice and kept clean for the entire stay I found the cleaning staff vary friendly and accommodating . The front desk staff...
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Dear Traveler,
Thank you for your kind words about our hotel & staff. I am pleased that you found all our staff hospitable & accomodations upto expectations. Our staff is well knowledged about the area & always willing to find information for our guest. We understand the value & appreciate the trust a guest places in our accomodations & services....
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