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Hilton Garden Inn Palm Springs/Rancho Mirage

3.0 of 5
71-700 Highway 111, Rancho Mirage, CA 92270
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Hilton Garden Inn Palm Springs/Rancho Mirage
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166 reviews from our community

    Trip type
Traveller rating
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    54
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Date Rating
Anaheim CA
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

Last minute decision to book a room to Palm Springs, called the hotel directly-they gave me a good deal. Excellent customer service at the front desk. Rooms were clean, pretty lobby. Free coffee/cookies and water around 6:00 pm which was a nice added touch. The Riverwalk, shopping and restaurants are within walking distance. This place was centrally located to shopping/food... More

Was this review helpful? Yes
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
16 May 2013

We appreciate you taking the time to complete this survey regarding your recent stay. At the Hilton Garden Inn / Palm Springs we thrive to provide excellent customer service!! Thank you and we look forward to your next visit. More

Palm Desert, United States
1 review
5 of 5 stars Reviewed 5 May 2013

This hotel is centrally located to all in Palm Springs area. Very convenient to shops and restaurants at El Paseo Dr. Love the convenienience of the refrigerator. Breakfast staff were very friendly and efficient. Went out of their way to proide me extra service with my meal.

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Review collected in partnership with Hilton Garden Inn

Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
14 May 2013

Thank you for taking the time to review us. We appreciate your time and efforts and look forward to your next visit!!! More

Mississauga, Ontario, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 30 April 2013

Stayed at this location between properties and prior to our trip to San Fransisco. Stayed from March 20th for two nights. Room was very nice, clean. The hotel lobby was small with a very cozy feeling. Complimentary coffee in the lobby. Did not use the restaraunt in lobby

Was this review helpful? Yes
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
1 May 2013

Thank you for your feedback and for taking the time to write about your great experience at the Hilton Garden Inn Palm Springs / Rancho Mirage. I am delighted that you enjoyed the hotels amentities and services. We pride ourselves on service and are pleased that you had an enjoyable stay. We look forward to your return! More

New York City, New York
1 review
5 of 5 stars Reviewed 24 April 2013

location was great, front desk staff very friendly and attentive, good job NIKI. rooms very comfortable and clean. the pools is nice and warm great atmosphere. we had breakfast and it was delicious next time we will try having dinner there as well. right next to the river complex full of restauarntas and shops. you'll love this hotel

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Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
25 April 2013

Thank you for staying with us in Palm Springs / Rancho Mirage. We are pleased that you had the opportunity to enjoy our property, amenities and great staff!! We look forward to your return! More

Los Angeles, United States
1 review
4 of 5 stars Reviewed 18 April 2013

My girlfriend and I stayed here during week one of Coachella. Large, comfortable bed, much-needed air conditioning, and the invaluable blackout curtains. Fridge was an unexpected bonus. Large made-to-order breakfasts were a life saver and all of the staff was extremely friendly and helpful. Would definitely stay here again next year.

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Review collected in partnership with Hilton Garden Inn

Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
19 April 2013

Coachella is a great annual music festival in the desert!!! We are happy that you had the opportunity to relax and enjoy our property during your visit to the desert. We look forward to your return next year! More

london
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
Reviews in 33 cities Reviews in 33 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 8 April 2013

Situated right on the 111, which is the main road connecting the various bits of the Palm Springs conurbation. Large clean rooms with great beds, only downside is the wall mounted air con, but its not especially noisy. Freshly made breakfasts with service. Good sized pool with decent terrace area out the back, and a small gym as well. Overall... More

Was this review helpful? Yes 1
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
10 April 2013

Thank you for staying with us! We are pleased that you were able to enjoy your time in Palm Springs & we look forward to your next return! More

Dublin, Ireland
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 April 2013

Clean rooms, free internet and a very nice pool for the price level. Next door to a very nice mall with cool chain-food options such as PF Change and Cheesecake Factory. Only issue is the air condition units which are typical 'motel' style and thus ,eave something to be desired. Overall though, you can't go wrong with this choice.

Was this review helpful? Yes
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
4 April 2013

Thank you for reviewing our property! We are pleased that you were able to enjoy your location and amenities. We look forward to your next visit! More

Prescott, Arizona
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 April 2013

We checked in last Thursday and asked if shuttle that was parked out front with the Hilton Garden Inn logo wrapped around it if we could get a ride down the street to a restaurant after having driven for 6 hours. Front desk gentleman said "we don't have a shuttle" I said well there's one out front...he said "Oh we... More

Was this review helpful? Yes 1
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
2 April 2013

Thank you for staying with us. We are disappointed that you did not enjoy your time with us. We strive to ensure that all our guests enjoy their stay. We will conduct an operational meeting immediately to correct the issues. Please feel free to contact me directly at the hotel to discuss your experience in detail, if you would like.... More

Bethesda, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 29 March 2013

While this is an older hotel, the accommodations are great, the rooms are clean and the beds are comfortable. The hotel has many amenities along with a free breakfast (eggs, hot and cold cereal, toast, coffee/tea, juices, etc.) of which guests can take advantage. The hotel is nicely situated, nestled near the mountains, with a nice view. It's true the... More

Was this review helpful? Yes
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
30 March 2013

Thank you for staying with us. We are pleased that you enjoyed your stay in Palm Springs and look forward to your next visit! More

Calgary, Canada
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 20 March 2013

I stayed here a few years ago and found it pleasant. On my recent trip in March 2013, it was clear that some upgrades are necessary. First, the A/C unit is about the noisiest I have ever experienced. Old 1970's technology. The windows open but there are no bug screens and most windows overlook rooftops of one kind or another.... More

Was this review helpful? Yes
Ami_Hansji, Manager at Hilton Garden Inn Palm Springs/Rancho Mirage, responded to this review
21 March 2013

Thank you for reviewing our property, we apologize for the few issues that you encountered. We will speak with management regarding all your concerns and ensure that all issues are corrected in a timely manner. Thank you again for your time and feedback. We hope you will be able to give us another opportunity. More

 
 
 
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Additional Information about Hilton Garden Inn Palm Springs/Rancho Mirage

Also Known As:
Hilton Garden Inn Palm Springs/Rancho Mirage Hotel
Hilton Garden Inn Palm Springs/Rancho Mirage Hotel Rancho Mirage
Hilton Garden Inn Rancho Mirage
Hilton Garden Inn Palm Springs
Hilton Rancho Mirage
Rancho Mirage Hilton
Hilton Garden Inn Palm Springs/Rancho Mirage CA
Address: 71-700 Highway 111, Rancho Mirage, CA 92270
Phone Number:
Region: United States > California > California Desert > Greater Palm Springs > Rancho Mirage
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Rancho Mirage
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Combine business with leisure at the Hilton Garden Inn Palm Springs/Rancho Mirage, located in the heart of Palm Springs Valley, within close proximity to top corporations and local attractions. Our Palm Springs area hotel is the perfect place to get inspired and rejuvenate. Relax and enjoy world class spas, championship golf courses, hiking trails, casinos, Palm Springs Aerial Tramway, Knott's Soak City Water Park, El Paseo Shopping District and Desert Hills Premium Outlets.Whether you are meeting an important client, reconnecting with family, or enjoying a round of golf, having everything you need is critical to being your best on your big day. Making sure your event is fully prepared is our main focus. When tomorrow's a big day, stay at the Hilton Garden Inn Palm Springs Rancho Mirage CA. ... more   less 
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