Stayed here 5 days for work. Not the best room I stayed in. Hyatt Place a mile away has much better rooms and it's not located 20 yds from highway 580 but I was not paying. The Hyatt Place is only $10 more per day. I gave it a high rating only because of the excellent service especially Karen, the... More

I made my reservation through the corporate best western line and was told (by mistake) that you can pay your deposit with cash. That was the only problem I had with this place and it wasnt even thier fault. We arrived to the hotel at around 5:30 in the evening. It is right off the freeway and very easy to... More

I frequently stay at the BW Pleasanton Inn when in town for business. The value for the area is great! The beds are comfortable with enough blankets...I hate a stingy approach to bedding! I appreciate the double-cased pillows. While the motel is older, it is very well maintained and clean. The staff is outstanding; very pleasant, eager to assist and... More

Words cannot illustrate the service, hospitality and comfort of this establishment. Five Stars are not enough. Integrity, authenticity of personality and character benchmark this establishment as real people who provide first-class treatment to me and others. Thank You for a restful stay, Best Western and crew. :-D Stryker, Green Beret. USA ARMY

Very helpful staff! Big plus! Even helped us with making waffles which we failed horribly at! :) Rooms are clean and have good air conditioning. The location is right next to a really noisy highway though.

I have stayed at this hotel multiple times and each time has been a good experience!..The staff is friendly and will work with you on room issues. I look forward to spending many more nights at this location.

This is a motel, not a hotel, next to the 580 freeway. But the beds were very comfortable and we were not bothered by the noise of the freeway. The air/heating unit was difficult to figure out and we had a minor issue with our door, but when we called the front desk for help the young woman manning the... More