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The Cliffs Resort

3.5 of 5
2757 Shell Beach Rd, Pismo Beach, CA 93449
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The Cliffs Resort
Ranked #9 of 26 hotels in Pismo Beach
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410 reviews from our community

Traveller rating
    188
    122
    40
    31
    29
See reviews for
Families
94
 
Couples
190
 
Solo
15
 
Business
39
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Orange County, California
Top Contributor
272 reviews 272 reviews
25 hotel reviews
Reviews in 97 cities Reviews in 97 cities
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

I stay here 4 - 5 times a year and have grown to love The Cliffs. The resort itself is very nice and has some great amenities. They have a great restaurant and bar, Marisol, that not only has great food for dinner but also has a wonderful breakfast. They have a pool, jacuzzi and fire pit for you to... More

Was this review helpful? Yes 1
See 12 more reviews by Stacey M for Pismo Beach
cliffs_resort, Manager at The Cliffs Resort, responded to this review
21 May 2013

Stacey, thank you for being a loyal guest at The Cliffs and introducing us to your friends! I'm thrilled that you have had a chance to explore our entire property and enjoy all of our amenities! We look forward to your next stay (either with or without your pup), we'll get your suite ready! More

Huntington, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 19 May 2013 NEW

The hotel is situated beautifully on the cliffs. Our room was comfortable and clean and the entire place was quiet. It was nice to wake up and walk down to the beach and then to opt to walk on the cliff walk. We ate in San Luis Obispo but we saw many enticing restaurants in the immediate area of the... More

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Berkeley, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 13 May 2013

I would first like to start off with a positive note. The rooms are very nice and the view is beautiful. With that being said I was shocked with the management at The Cliffs Resort. My best friend and I decided to venture down south and stayed there for her 30th birthday on April 27th, 2013. We had a blast... More

Was this review helpful? Yes 5
cliffs_resort, Manager at The Cliffs Resort, responded to this review
15 May 2013

Alexis, Thank you for taking the time to recount your experience. I understand how much you were looking forward to your stay and your friend's birthday celebration, and I would like to extend a sincere and humble apology that your stay did not live up to your expectations. As Lauren is in charge of both our guests' experiences as well... More

Seaside, California
1 review
5 of 5 stars Reviewed 12 May 2013

Our business meets here for a workshop every year in the spring and did so again this year (2103). We stay at the hotel, meet in a meeting room at the hotel, and eat breakfast at the restaurant. The experience has been and continues to be excellent. The staff is very friendly, very helpful and very accomodating. Some of our... More

Was this review helpful? Yes
cliffs_resort, Manager at The Cliffs Resort, responded to this review
13 May 2013

Fargo2013, Thank you for taking the time to write your review. Even though you're here on business, I'm glad you are able to enjoy our amenities and our views! Most importantly, I'm glad you've found our staff to be friendly and accommodating, as taking care of our guests truly is our number one goal. We look forward to seeing your... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013 via mobile

I stayed in a ocean-viewing suite. It was awesome!! Got 1st floor this time (been on 2nd & 3rd floors before), and it was great. Big spacious room and really enjoyed sitting outside on the patio to read.

Was this review helpful? Yes 1
StephanieBowman, Manager at The Cliffs Resort, responded to this review
10 May 2013

Skingh ~ thank you for your loyalty to The Cliffs. We look forward to your next stay! More

Plymouth, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 May 2013

I bought a Groupon for this hotel for just over $100 per night, and for that price it was adequate. The website quoted $400 for the same room on the same night, and that is grossly overpriced for the accommodations. I was disappointed to arrive and find the pool closed for the duration of our stay with no notice. The... More

Was this review helpful? Yes
cliffs_resort, Manager at The Cliffs Resort, responded to this review
8 May 2013

Patrice224, I'm glad you found our staff to be helpful, however I'm sorry you were disappointed with your stay. I understand your frustration with the pool closure, unfortunately booking through Groupon, we are not given any contact information to let you know of this in advance. I hope you enjoy any future trips to the area, whether you stay with... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 5 May 2013 via mobile

Very nice hotel! The location and view drom the room was gorgeous. The room was very spacious and had a nice patio. Everything was very clean and the beds were very comfortable. The pool and hot tub were very nice and we saw an attendent cleaning them in the morning. The staff is very friendly and upon our arrival, they... More

Was this review helpful? Yes
cliffs_resort, Manager at The Cliffs Resort, responded to this review
6 May 2013

KCoordt ~ Thank you for taking the time to write your review. I'm glad you found our property clean and comfortable, and most importantly, that you were well taken care of by our staff! We look forward to your next stay! More

Berkeley, California
Top Contributor
69 reviews 69 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 30 April 2013

We saw several non-ocean view rooms before we found one that was ok -- one was basically on top of the ventilation system, and the other was below grade by the parking lot. The rooms that don't face the ocean face a large parking lot and the freeway (101). The room was clean, the bed was fine, the furniture was... More

Was this review helpful? Yes
cliffs_resort, Manager at The Cliffs Resort, responded to this review
1 May 2013

I'm glad to hear that you were well taken care of by our banquet staff, as we value our customers and hope to demonstrate that through our service. However, while the Front Desk Agent was able to find a room that better suited your needs,it seems that overall you were less than impressed with your stay, and I'm sorry for... More

Tacoma, WA
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 29 April 2013

We recently stayed at the Cliffs Resort for one night. It was a beautiful place with a view of the ocean, nice rooms and pool and a restaurant- and that was the problem. There was a champagne brunch going on ALL DAY LONG- drunk people everywhere, in the pool area (people not staying at the hotel), all over the lawn.... More

Was this review helpful? Yes
cliffs_resort, Manager at The Cliffs Resort, responded to this review
30 April 2013

Thank you for taking the time to post your review. In the Spring and Summer, once a month, we have an event Live on the Rocks with one or two bands on our back lawn from 1-5. We let our guests know before they make a reservation and again at check-in about this event, however if a guest has booked... More

Fresno, California
1 review
5 of 5 stars Reviewed 28 April 2013

My husband and I come to The Cliffis a couple times a year as it is only a few hours away for us. We have stayed there many time and keep coming back. The rooms are wonderful and the scenery is outstanding. A great place to go if you want to relax. It is a favorite place to be.

Was this review helpful? Yes
cliffs_resort, Manager at The Cliffs Resort, responded to this review
29 April 2013

Thank you so much, Dball23! We appreciate your loyalty, and look forward to your next stay! More

 
 
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Additional Information about The Cliffs Resort

Also Known As:
The Cliffs Hotel Pismo Beach
Cliffs Hotel Pismo Beach
Cliffs Resort Pismo Beach
Cliffs Pismo Beach
Pismo Beach Cliff Resort
Address: 2757 Shell Beach Rd, Pismo Beach, CA 93449
Phone Number:
Region: United States > California > Pismo Beach
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Pismo Beach
#3 Romantic Hotels in Pismo Beach
#7 On the Beach Hotels in Pismo Beach
#11 Family Hotels in Pismo Beach
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Oceanfront full-service resort with sweeping ocean views, beautifully located 100 feet above Shell & Pismo Beaches. Deluxe guest rooms with private balcony and mountain, pool or ocean views. Complimentary Friday night wine and cheese reception and Kids Club seasonally. Heated, outdoor oceanfront pool, Spa services and 24-hour fitness center. Full service restaurant with room service, focusing on fresh, local produce and providers, as well as an oceanfront lounge with Happy Hour specials Monday through Friday. Live music select days throughout the year. ... more   less 
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The Cliffs Resort
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