BEST WESTERN Cajon Pass (Phelan, CA) - Hotel Reviews

Also Known As:: Best Western Cajon Pass Hotel Phelan; Best Western Cajon Pass Hotel; Best Western Phelan; Phelan Best Western

Address: 8317 US Highway 138, Phelan, CA 92371

Phone Number:

Region: United States > California > Phelan

Amenities:

Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access

Hotel Style:

Ranked #1 of 1 hotels in Phelan

Price Range: €

Official Description (provided by the hotel):: Stay at this Phelan hotel located at the base of the scenic San Bernardino Mountains and enjoy a peaceful, serene visit in California. The BEST WESTERN Cajon Pass is conveniently located at the junction of Highway 138 and Interstate 15 just minutes away from Glen Helen Regional Park where guests may enjoy fishing, swimming, nature trails and camping. Green Tree Golf Course and Mountain High Ski Resort are both just a short drive from this Phelan, California hotel. Guests will also appreciate the variety of nearby dining and shopping options. Each well-appointed room features free high-speed Internet access, an iron/ironing board, coffee/tea maker, microwave and refrigerator. Visitors may choose to upgrade to a business suite or a specialty room which will accommodate up to eight people. The BEST WESTERN Cajon Pass offers a complimentary continental breakfast, an outdoor swimming pool and spa as well as beautiful mountain scenery. A friendly staff is standing by to ensure a comfortable and unforgettable stay. Make a reservation today at this Phelan hotel! ... more less

Reservation Options:: TripAdvisor is proud to partner with Best Western, Travelocity, Orbitz, Hotels.com, Expedia and Priceline so you can book your BEST WESTERN Cajon Pass reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Brandon P

Idaho Falls, Idaho, United States

Senior Contributor

23 reviews

9 hotel reviews

Reviews in 12 cities

6 helpful votes

“I Feel Ripped Off”

Reviewed 23 April 2013

If I weren't in such a rush, I'd stop to complain... - $20 higher than the online rate if you call it in. I kept getting errors when I tried to book online, so I gave up and called it in. Mentioned I was trying to book at the $53 AAA rate. They said ok. My room was $71 for... More

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On behalf of the entire staff, we sincerely apologize if you have encountered any inconvenience during your stay with our hotel. Our staff strives to provide the best and most memorable experience to all of our guests. Our goal is to make sure our guests receive value and continually come back and a have an established, memorable experience in mind.... More

Alexandre Pires V

Sao paulo

Senior Reviewer

7 reviews

Reviews in 5 cities

2 helpful votes

“Excellent management”

Reviewed 19 March 2013

I stayed in this hotel for 3 nights for skiing at Mountain High with my family. The rooms are nice and clean. It is a bit noisy because of the highway and railroad, but nothing annoying. The manger, Rick, was excellent! He helped us to find snow pants for our 4 year old kid and also hold a package that... More

Thank you for providing such wonderful comments in regards to our staff members and the property. The hotel is indeed near great attractions and our staff is knowledgeable about the surrounding areas and they are always looking to accommodate all guests. Thank you for mentioning a staff member who provided you a terrific and memorable experience. We are confident in... More

WendyMomOfThree

Torrance, California

Contributor

11 reviews

Reviews in 7 cities

7 helpful votes

“Close to Mountain High”

Reviewed 4 February 2013 via mobile

The rooms here are spacious and the beds were super comfy and clean. The refrigerator is a good size and it includes a separate freezer. I read on 1 side that this hotel was 11 miles from Mountain High ski resort, it is really more like 16 to 20 miles however it is on open road that you are doing... More

Was this review helpful? Yes 1

Thank you for taking the time to complete this wonderful review. We strive to give each guest a memorable experience. Our staff is indeed very attentive to our guests and certainly knowledgeable about the surrounding areas. I am most certain that they can answer many questions about Mountain High and many of the nearby attractions. Management has carefully created a... More

rbvboogie

1 review

1 helpful vote

“Rude manager, unprofesional older white lady with glasses.”

Reviewed 28 January 2013 via mobile

Tried to get room first she tells me yes there is rooms and when I present my bestwestern giftcard she replies in a sacarstic tone. Oh I am sorry I just rented the last 2 rooms? So I when outside called the 1800 bestwestern # to find out if they had rooms available they said yes. So I filed a... More

We sincerely apologize for this experience that you had. We greatly appreciate all Best Western members and we understand that all cardholders should be treated with professional and welcoming attitude. We continue to work hard to make sure that our staff works hard to providing a wonderful and memorable experience at our property. We hope that you give us another... More

grmpyjelo

Santa Clarita, California

Reviews in 13 cities

8 helpful votes

“Manager is Terrible!”

Reviewed 14 January 2013

We were at Mt. High Ski Resort and planned on spending the night at this hotel after a day in the snow. My wife was injured in an accident (she hit a tree) while at Mt. High. We could not get reception to call the hotel immediately but as soon as we could we called the hotel and explained we... More

Was this review helpful? Yes 3

We certainly feel terrible about your wife's accident and we completely understand the unfortunate situation that has occurred. Please contact the property to explain the situation and the property manager will send a report to the corporate office and the corporate office will review the following incident. Once again, we do apologize for this particular unfortunate accident. Sincerely, Management More

DustinLiu

San Diego, California, USA

“clean room and friendly staff”

Reviewed 3 January 2013

Review collected in partnership with Best Western

KATHY A

Golden Valley, AZ

“Christmas stopover”

Reviewed 1 January 2013

CLAUDIA N

Torrance, California, USA

“Below average”

Reviewed 12 December 2012

Service from one member was excellent but the other ones not so much,bathroom shower was dirty which didn't make me feel like showering there at all .refrigerator kept me up all night since the motor was too loud. Other than that location was ok since is close by mountain high and Ontario mills , thank god my stay was only... More

Thank you for providing your feedback, because it helps management understand how to be the best property and provide a great customer experience. Our staff members are aggressive in providing the most wonderful experience. We strive for all of our employees to be excellent, and work towards giving the guests a memorable experience. We are working hard to making this... More

Howard S

Garden Grove

13 hotel reviews

Reviews in 15 cities

“Reno 1”

Reviewed 8 November 2012

Stayed the first night on my Motorcycle trip to Reno. The rooms were OK. They were clean and there were gas stations close by and a couple of fast food places within walking distance. Nothing exceptional but a good and cheap place to stay for first leg of trip.

Thank you for providing such great feedback. Our staff works hard to make sure that the rooms are clean, comfortable, and organized so that the guests have the best experience possible. The location is a great location and many of our guests enjoy the proximity to near-by stores. Our main goal is to provide value and make sure that our... More

renaissanvelove

“Worst place to sleep if you want peace and quiet.”

Reviewed 28 October 2012 via mobile

The train is located nearby and runs all night long. It's also located right next to the freeway, so if you get that side you'll hear cars in addition to the train. The room we were in needed some repairs, such as the roof in the bathroom. The rest was typical of a best western room. Will never return again!

Thank you for completing this survey and your feedback lets management know how we can create a better experience for the guests. We strive to be the best hotel possible and our staff works extremely hard to make sure that your stay is pleasant and memorable. Your feedback provides great insight into how we can improve all aspects of our... More

1-10 of 38 reviews

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BEST WESTERN Cajon Pass Hotel Reviews, Phelan

BEST WESTERN Cajon Pass

38 reviews from our community

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