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All 28 Pasadena hotels

Courtyard by Marriott Los Angeles Old Pasadena

3.0 of 5
180 North Fair Oaks Avenue, Pasadena, CA 91103
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Courtyard by Marriott Los Angeles Old Pasadena
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Ranked #2 of 28 hotels in Pasadena
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280 reviews from our community

Traveller rating
    107
    112
    35
    18
    8
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Families
62
 
Couples
64
 
Solo
21
 
Business
92
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Long Beach, California
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

The hotel staff is amazing. The hotel is within walking distance of Old Town. The lobby is open with plenty of nooks for personal down time. Breakfast was great and fun. Omelets are cooked to match any preference.

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Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review
17 June 2013

Thank you for your kind words about our amazing hotel staff and perfect location. Any day started with a cooked to order omelet, will most assuredly be a good day. We very much look forward to your next visit. More

INDIANAPOLIS
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 14 June 2013 NEW

I had the pleasure of staying at the Courtyard Marriott Pasadena for business June 2013 for 4 nights. The location of the hotel sneaks up on you. I was greeted by the doorman and he opened the door. The check in desk is located immediately inside the doors and is organized and non-cluttered. They had some really nice little mints... More

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Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review
17 June 2013

Thank you for taking the time to provide such detail about your positive experiences at our hotel. We will make sure to share your comments with our team. The hotel is a great choice for anyone attending a convention at the Pasadena Convention Center as it’s very walkable and just 12 minutes door to door. The ER (Everson Royce) Wine... More

Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

We stayed at this hotel recently for a wedding in Pasadena. The hotel has a great location, just a couple blocks from the main street of Old Town Pasadena. The parking attendants were very attentive and staff very friendly. The lobby has been recently renovated, but the rest of the hotel could possibly be due for an update. Rooms and... More

Was this review helpful? Yes 2
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review
17 June 2013

Thank you for your wonderful comments about our convenient location and experience at our hotel. This hotel is a great location for Wedding guests as almost everything is walkable from our location. With over 300 shops and restaurants directly outside of our doors, many wise travelers choose to do their wedding gift shopping right here in Old Pasadena. We are... More

Centennial, Colorado, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 June 2013 NEW

I stayed here recently while attending a conference at the convention center. Very convenient to the conference, as well as shops and restaurants in Old Pasadena. The lobby is very inviting, and the gentleman that checked me in and out was incredibly friendly and helpful (I think his name is Marcus). Rooms are nice, and come with a fridge and... More

Was this review helpful? Yes 1
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review
17 June 2013

Thank you so much for taking the time to recognize our great location, facilities and most of all our staff. We will keep the pool ready and the warm Pasadena sun shining for your next visit. More

Honolulu, Hawaii
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 June 2013

If you can sleep with a noisy air conditioner and don't need a room safe, consider this a 5 rating. We turned the air conditioner off at night and carried our valuables around with us. Inconvenient, but not that bad. There was a microwave and refrigerator in place of the safe, so if that is your preference, this is the... More

Was this review helpful? Yes 1
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review
5 June 2013

Dear Traveler, Thank you so much for taking the time to provide your feedback. I do apologize that the air conditioner was not as quiet as you deserved. For future stays please let us know if there are any issues and we will get them fixed immediately. We also have safe deposit boxes available at the front desk for your... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 May 2013

We stayed here back in March when we were in Pasadena visiting my sister who is at Cal Tech. We had a good experience with this Courtyard. The hotel is in an excellent location. Old Pasadena is right outside of the hotel, it is very close to Cal Tech, it is very close to the rose bowl, and it is... More

Was this review helpful? Yes 1
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review
30 May 2013

Wow ! Thank you so much for taking the time to provide us such great and detailed feedback. I can assure you that we do read these reviews and take them seriously. Highlighting our great location and your positive experiences is really appreciated and we will share with our staff and supervisors. We will also share the areas where we... More

Eugene, Oregon
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 14 May 2013

Stayed here while moving my daughter from LA to Pasadena. Could not have asked for better service! Greeted by very friendly valet and desk service, Marcus in particular. My room was clean and well maintained with a nice view of the swimming pool. The fitness center is small but adequate with fine operating equipment. It could be a little cooler... More

Was this review helpful? Yes 1
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review
16 May 2013

Thank you for taking the time to share your experience about your stay. We pride ourselves in the level of service our staff provides all the way through our housekeeping staff to our valet staff. Our property is equipped with state of the art equipment as you mentioned you saw in our fitness center. We are glad we were a... More

San Ramon, California, United States
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 14 May 2013

Let me preface by saying my hotel chain of choice is Marriott and I am a Gold status member in their rewards program. That said, I have never had such a bad experience at any hotel regardless of brand. It started when Marriott's 800 reservation line mistyped the arrival date for one of the two rooms I reserved. To put... More

Was this review helpful? Yes 2
Courtyard_Pasadena, General Manager at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review
15 May 2013

Dear Roy, Thank you for your feedback and being a loyal Marriott Reward member. While it may be fair to say that your experience is not reflective of our typical service, we certainly respect that it was your experience. I would love to talk to you personally about how moving forward we may better serve your needs. Should time allow,... More

Jacksonville, FL
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 13 May 2013

This hotel is excellent! I can't say enough good things about it. The rooms are very nice, comfortable bed, beautiful pool and outdoor lounging area, beautiful lobby, and very friendly staff! The price was very reasonable and location is perfect! Will definitely stay here again! Our daughter lives in LA and lives in a small place with a million roommates... More

Was this review helpful? Yes 1
Courtyard_Pasadena, Director of Sales at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review
16 May 2013

Thank you for taking a moment to share with us your experiences you have had at our hotel. We pride ourselves on the level of customer service we provide along with the upkeep and maintenance of our property. We look forward to your future visits to the LA area, we are glad we can become your home away from home... More

San Francisco Bay Area
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
Reviews in 30 cities Reviews in 30 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 9 May 2013 via mobile

The lobby looks great! Very new and modern. The front desk and front door area has great service, and a friendly buzz. However, beyond the lobby things go downhill. Rooms are tired, and seem so much older than the lobby! There's a general feeling of a lower quality Courtyard (in the rooms). Pool looked nice. Management was not attentive to... More

Was this review helpful? Yes 2
Courtyard_Pasadena, General Manager at Courtyard by Marriott Los Angeles Old Pasadena, responded to this review
13 May 2013

Thank you for taking the time to give us your feedback. Glad that you enjoyed our newly renovated lobby. It does have a great buzz and energy about it with our location as a great compliment. Your comments on our rooms are appreciated as well. Just like updating a room or kitchen in your home, it instantly makes the other... More

 
 
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Additional Information about Courtyard by Marriott Los Angeles Old Pasadena

Also Known As:
Courtyard By Marriott Los Angeles Old Pasadena Hotel
Courtyard By Marriott Los Angeles Old Pasadena Hotel Pasadena
Courtyard Pasadena
Courtyard Los Angeles Old Pasadena
Pasadena Courtyard
Pasadena Marriott
Address: 180 North Fair Oaks Avenue, Pasadena, CA 91103
Phone Number:
Region: United States > California > Pasadena
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Pasadena
#4 Business Hotels in Pasadena
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Courtyard by Marriott Los Angeles Pasadena/Old Town is located in the heart of Old Pasadena. This Southern California jewel of the Los Angeles area has everything you want in a modern but historic city. Home of the annual Tournament of Roses Parade and college football's Rose Bowl Stadium, home of UCLA Bruins home games, Pasadena is where you want to be in the Los Angeles area. The Courtyard by Marriott® Pasadena Old Town is an upscale full service 314 unit hotel featuring deluxe guest rooms and executive suites with complimentary high-speed Internet access. The Paseo Colorado outdoor shopping plaza is five blocks from this city center hotel. Nearby golfing includes the Annandale, Brookside, and Eaton Canyon courses. Other attractions such as Universal Studios Hollywood®, Santa Anita Race Park, Dodger Stadium, the Staples Center, and Huntington Gardens are easily accessed. The Courtyard by Marriott Los Angeles Pasadena/Old Town keeps you comfortable, convenient and connected. ... more   less 
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