We were charged twice for our room once at check in and once at check out, 3 days later and still waiting for someone who can fix it. Wait service was HORRIBLE while sitting outside in lounge we were told by the waitress that she was too busy to take our order so if we wanted something we were going... More

Just make sure you don't give them a credit card you dont want to use for the "Hold". They will charge it even when you specifically ask them not to. They said it would just be a hold and not charged. Then they charged us again at the end. We got charged twice for the room ok, mistakes happen but... More

Just returned from a 4 nights get-a-way to relax. I chose the Renaissance because of its' location as well as the fact that I LOVE the beds at Renaissance. The hotel has just completed a huge renovation and is absolutely beautiful. One thing..if you have sensory problems with colors and designs..think twice because the colors are orange, red and brown.... More

Being 'that guy' who researches everything to a fault, after reading reviews of this hotel, my wife and I decided to book a 5-day stay in January. Overall, this hotel is a great value if you stay Sunday through Thursday. Weekends are a bit steep at about $159 per night. There is about a 3 block walk to downtown Palm... More

We stayed at the Reaissance for four nights, the location of the hotel was great, You could walk to downtown in 10 minutes, or take the shuttle provided by the hotel. Thursday nights downtown Palm Springs has a local market, and many vendors are there with merchandise and food. The only con we had was that there was a conference... More

Excellent hotel for many reasons. Updated rooms, fantastic pool, friendly staff, very helpful valets, pool and lounge area are best in PS. We were lucky enough to stay during PS film festival so lots of excitement. Parking at $10 is reasonable for a seattlite, paying for wifi isn't. So take a tablet. Only blemish was the room we booked, a... More

Large, confortable rooms with all the up to date features. Reasonable prices. Check in with a Marroitt Rewards Visa Card and get free internet. More

Stopped for an overnight stay on our way from Phoenix to LA. Our only regret was that our visit was brief! Check in was friendly and efficient ~ wait was very manageable. Front desk accomodated our request of a top floor room, and the room was excellent. Very new, very clean! Had no issues with thin walls, nor long walks... More

Very modern look to theisnice hotel. Short walk to downtown Palm Springs. Beautiful lobby with a very friendly and helpful staff. Big spacious bar both inside and out . We were in a junior suite which was large with a very comfprtable bed. Air/heater was quiet and worked well. Only problem was the room seemed like it was a mile... More