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390 South Indian Canyon Drive, Palm Springs, CA 92262
Hotel amenities
Comfort Inn
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42%
Ranked #52 of 68 hotels in Palm Springs
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127 reviews from our community

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Traveller rating
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    14
Date Rating
Indian Wells, California
1 review
1 of 5 stars Reviewed 23 May 2013

Dirty, noisy, old, poorly kept. This is definitely the low cost provider for a reason. I came away feeling as if i needed a shower. My understanding is that this hotel is recently under new management.... its not good. The attitude toward the guests was that they were doing us a favor.

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Chris K, General Manager at Comfort Inn, responded to this review
5 June 2013

Thank you for joining TripAdvisor and sharing your experience with us. We take all comments, good or bad, seriously. I would love to share your experience with my staff so that we may improve where we are lacking. You can reach me at 760-778-3699. More

Denver
Top Contributor
55 reviews 55 reviews
48 hotel reviews
Reviews in 30 cities Reviews in 30 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 15 May 2013

We were there 3 nights.The pool area is quite pleaseant. Also has a big hot tub. They spend a lot of time on landscape and gardening.The room was nice. TV could use updating. Breakfast was good and had a nice variety.The staff was friendly and helpful. It was in a good location.

Was this review helpful? Yes 2
See 3 more reviews by adamchand for Palm Springs
Chris K, General Manager at Comfort Inn, responded to this review
21 May 2013

Thank you for choosing us and staying 3 nights! I'm glad you were able to enjoy our pool area, I feel like jumping in it on hot days like this. TV's are being ordered this week!! We hope that by the next time you come, they will be ready to go. Kind Regards! More

NYC
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed 8 May 2013

I'm in Palm Springs a lot and on several occasions had to grab a room here. Of the budget hotels it's likely the best offering for Palm Springs. The rates are usually pretty good depending on your dates. The location is wonderful. It's right in the heart of downtown, you can walk to a lot from it. (24 hour Rite... More

Was this review helpful? Yes 1
Chris K, General Manager at Comfort Inn, responded to this review
21 May 2013

Thank you so much for your kind words about our property and our staff. We greatly appreciate your feedback. We are proud to offer the only midscale pricing that is in the heart of downtown, so that our travelers don't have to drive from their rooms to their favorite restaurants/entertainment. Internet has been a growing issue for us as well... More

Alberta
Top Contributor
72 reviews 72 reviews
45 hotel reviews
Reviews in 49 cities Reviews in 49 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 26 April 2013

I was a little disconcerted when I arrived as there was a vacant lot on one side, a strip mall on the other and it just seemed to be in a really run-down area. However it is ONLY a block off the main shopping/eating area, so ended up being totally safe and convenient. I think they're in the process of... More

Was this review helpful? Yes 1
Chris K, General Manager at Comfort Inn, responded to this review
21 May 2013

Thank you for taking the time to comment about your stay with us! I am glad that your worries about safety were quickly turned around, and yes we are currently updating all of our rooms, including our elevators. I'm really sorry that your room smelled like smoke, it should have been shut down. Now that I know how you feel... More

Lynnwood, Washington
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 April 2013 via mobile

Found it cheap on orbitz and stayed a night, friendly staff, decent breakfast, clean rooms, nice amenities and cozy stay. Just wish the a/c in the room worker better. You could tell the room was clean and it was within walking distance to a cool local bar.

Was this review helpful? Yes 1
Chris K, General Manager at Comfort Inn, responded to this review
16 April 2013

Thank you for mentioning our local bars in the area. We have many in walking distance that our guests can take advantage of. I'm happy to hear you enjoyed the staff as well as the hotel. Feel free to contact me for any future reservations and I will personally make sure your A/C is just right. Kind regards! More

Santa Maria, California
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 April 2013

stayed here mid week for a mother daughter trip. it was clean enough, although there was mold in the shower. AC was loud, window wouldn't open. fridge worked great. the room towels are small and the pool towels even smaller. breakfast was nice because of the large variety. location was great as it was just a block or so from... More

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See 2 more reviews by ebee1966 for Palm Springs
Chris K, General Manager at Comfort Inn, responded to this review
16 April 2013

Thank you for sharing your comments regarding your recent mother daughter trip to our hotel. I am sorry that we did not exceed your expectations for such a special trip. If you do decide to take another trip to Palm Springs, please contact me directly so I may assist you. I am glad that you enjoyed our location and our... More

San Francisco, California
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 26 March 2013

The location is perfect and conveniently located in the heart of the main downtown. The price is very good considering nearby accommodations. This motel is by no means fancy or resort-like and has very basic amenities. The elevator is pretty horrible and seems like an obvious miss on the judgement of the hotel (its like a half finished freight elevator).... More

Was this review helpful? Yes 1
Chris K, General Manager at Comfort Inn, responded to this review
16 April 2013

Thank you for taking the time to comment about your recent stay with us! We position ourselves to be an affordable alternative to be walking distance to everything in downtown. As we proceed with our renovations, we will be redesigning our elevators, so stay tuned! I'm not sure if you checked in early, but I know we made the mistake... More

Clarkdale, Arizona
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 18 March 2013

I was prepared to spend $179.00 for a room. However, I had misplaced or lost my drivers license so the man behind the counter refused to allow me to stay! From the beginning I felt an attitude from him. I own my own business and have felt more personable and friendly staff people in other places. I had driven through... More

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Chris K, General Manager at Comfort Inn, responded to this review
16 April 2013

I think we have all been in similar situations where we received no service after misplacing our identification and it is truly frustrating for all parties involved. More

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Tempe, Arizona, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 March 2013

we recently stayed here and i will tell you that there is a lot to love about it. it's a block away from the main downtown drag and super close to practically EVERYTHING including but not limited to the palm springs follies, the forever marilyn statue, and the aerial tramway. probably the farthest we had to go was 10 miles... More

Was this review helpful? Yes 1
Chris K, General Manager at Comfort Inn, responded to this review
22 March 2013

Thank you so much for taking the time to share your experiences with fellow TripAdvisor travelers. We are blessed to be in such a prime location, and I'm very happy to hear that you were able to experience these local attractions. I will share your thoughts about the plain decor with the owner, and I apologize that the pool heater... More

Southern California
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 24 February 2013

The common ares are better than most Comfort Inns. The location is one block from the main downtown shopping area and several good, small restaurants. The staff is friendly and eager to help. The rooms go back to the Reagan era. I was first struck by the overuse of odor-masking spray. The room was freshly painted, but not by a... More

Was this review helpful? Yes 1
Chris K, General Manager at Comfort Inn, responded to this review
6 March 2013

Thank you for staying with us and thank you for your valuable feedback. We are excited to see new changes coming in the near future with upgrades including new TV's. I have shared your comments with our housekeeping and maintenance. Feel free to contact us to see what improvements have been implemented before your next stay. We hope to see... More

 
 
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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel
Comfort Hotel Palm Springs
Comfort Inn Palm Springs
Palm Springs Comfort Inn
Address: 390 South Indian Canyon Drive, Palm Springs, CA 92262
Region: United States > California > California Desert > Greater Palm Springs > Palm Springs
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 68 hotels in Palm Springs
Price Range:
Hotel Class:2 star (2*)
Reservation Options:
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