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Hilton Newark/Fremont Hotel Reviews, Newark

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Hilton Newark/Fremont

3.5 of 5
39900 Balentine Drive, Newark, CA 94560
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Hilton Newark/Fremont
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Ranked #3 of 10 hotels in Newark
3.5 of 5 stars 134 Reviews
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134 reviews from our community

    Trip type
Traveller rating
    34
    41
    27
    17
    15
Date Rating
A TripAdvisor Member
“Disatisfied with inflexible staff”
1 of 5 stars Reviewed 15 June 2013 NEW

During our stay we encountered the following: The inability of hotel management to recognize the marketing potential of offering refrigerators for nursing mothers. The inability of hotel management to recognize the marketing potential of spending $100 on a child seat for their courtesy vans. Stated policies on holds with credit cards attached to deposit accounts, and a practice that does... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonNF, Manager at Hilton Newark/Fremont, responded to this review
17 June 2013

Dear A TripAdvisor Member, Thank you for taking the time to write a review about your recent stay at our hotel. We really appreciate your feedback and we’re very sorry for any inconveniences. Thank you for your detailed feedback and for your recognition for our Housekeeping and Maintenance staff, as well as for our GM. Thank you again. More

Dallas, Texas
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Comfortable and quiet”
5 of 5 stars Reviewed 14 June 2013 NEW via mobile

This hotel was very comfortable and quiet, a great place to rest. The staff was very attentive to our needs, and quite professional. The location is good, with plenty of restaurants nearby. I would gladly stay here again when business calls me to this area. The room was clean and well maintained.

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HiltonNF, Manager at Hilton Newark/Fremont, responded to this review
17 June 2013

Hello BradJack! On behalf of the entire Hilton Newark/Fremont team, thank you so much for your TripAdvisor review! We are glad that you enjoyed your stay and all of our accommodations. Thank you for taking the time to share your feedback and for your very kind recognition for our staff. It was our pleasure to serve you; thank you for... More

Fresno, United States
1 review
“Excellent Service almost to a fault”
4 of 5 stars Reviewed 10 June 2013

All services were what I was expecting, as I am familiar with Hilton Hotels. The one observation worth noting was the breakfast waiter at the restaurant was a bit too attendant, asking if everything was all right every 5-10 minutes, until the end of the meal. Then he disappeared for at least 20 minutes just before I had consumed the... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonNF, Manager at Hilton Newark/Fremont, responded to this review
11 June 2013

Dear Lawrence M, On behalf of the staff, thank you very much for your TripAdvisor review. We truly appreciate the time that you took to share your feedback. Each comment/review that we receive is carefully evaluated and addressed accordingly. We really do value our guests' feedback; thank you again. Have a great summer! More

Bolingbrook, United States
1 review
“mold around sink”
4 of 5 stars Reviewed 10 June 2013

For a Hilton hotel my room did not meet my expectations. The room itself was very nice and clean. But when you went into the bathroom is where I noticed the bathtub had some kind of patch job with caulking that had started to rust. Then I noticed two pieces of tile behind the toilet that were miss aligned coming... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonNF, Manager at Hilton Newark/Fremont, responded to this review
11 June 2013

Hi James B, Thank you for taking the time to write a review about your recent stay at our hotel and for being our guest. We appreciate your feedback and we’re sorry for the experience that you had with your guestroom bathroom. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve... More

Hong Kong, China
Top Contributor
95 reviews 95 reviews
91 hotel reviews
Reviews in 54 cities Reviews in 54 cities
48 helpful votes 48 helpful votes
“Reasonably good”
4 of 5 stars Reviewed 4 June 2013

Stayed in Hilton Newark/Fremont in mid May for 4 nights. In summary, it is a functional business hotel and many amenities are up-to-standard/reasonably good. + Thanks to my Hhonor Gold Membership, a complimentary buffer breakfast is provided. The food varieties are good and the waiters did their best to accommodate everyone's need. + The Wi-Fi internet connection is reasonably fast.... More

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HiltonNF, Manager at Hilton Newark/Fremont, responded to this review
6 June 2013

Dear Edward-A A, On behalf of the entire Hilton Newark/Fremont staff, I would like to thank you for your review. We really appreciate your detailed feedback and comments. Our guests' feedback is very important and key because it assists us with our continual improvement on our services and products. Thank you! We hope to serve you again someday Edward-A A.... More

Los Alamitos, California
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
“Nice and quiet”
5 of 5 stars Reviewed 29 May 2013

The desk clerks when we arrived were very friendly and accommodating. They made us feel welcome, and made check-in a very pleasant experience. The room was on the second floor, and had a balcony overlooking the pool. With no neighbors above us, the room was quiet, and made for a relaxing, restful stay. We partook of the breakfast buffet each... More

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HiltonNF, Manager at Hilton Newark/Fremont, responded to this review
30 May 2013

Good day Charles V! Thank you very much for your review! Our staff is very happy that you enjoyed your stay with us. We are glad that you had a pleasant and relaxing visit here and that you were made to feel welcome right away. Thank you so much for your compliments and kind recognition. As I've mentioned on TripAdvisor... More

new ark, United States
1 review
“Awesome Experience”
5 of 5 stars Reviewed 25 May 2013

Closer to Silicon Valley than to San Francisco. Very quiet location even it next to the hwy. Has a bunch of restaurants and food places and the mall right around the hotel. The best of all the Starbucks right across the road. My recent room faced the courtyard and water fountains going during the day. Great landscaping throughout the courtyard... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonNF, Manager at Hilton Newark/Fremont, responded to this review
28 May 2013

Hello Val M! On behalf of our General Manager and our entire staff, thank you so much for your TripAdvisor review! We appreciate you taking the time to recognize our hotel and staff and for your most gracious compliments. Our staff works very hard to ensure that all of our guests enjoy their stay and our accommodations; compliments like yours... More

A TripAdvisor Member
“Dog”
5 of 5 stars Reviewed 24 May 2013

Our son was getting married so we needed a place that would accept pets for the weekend. Found this hotel via internet and called. They charge $50.00 non-refundable for the dog. We never left her in the room alone except to go downstairs for dinner. Great place otherwise.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonNF, Manager at Hilton Newark/Fremont, responded to this review
28 May 2013

Dear A TripAdvisor Member, Thank you very much for your review. We are very happy that Hilton Hotels and it's brands are pet friendly and we are proud that our hotel is a part of this great program. As part of this we are required to and need to charge a $50 pet cleaning fee, which is non-refundable. This is... More

Santa Rosa, CA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
30 helpful votes 30 helpful votes
“Fantastic Hilton property with a staff that sets a new standard”
5 of 5 stars Reviewed 22 May 2013

I'm a business traveler averaging 120-150 nights per year just in Hilton properties, and I've stayed at this location at least 20 different times in the past year. Rarely do I feel compelled to review a property online unless I've either been completely wronged somehow or honestly become so impressed with a place that I have to try and help... More

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HiltonNF, Manager at Hilton Newark/Fremont, responded to this review
23 May 2013

Hello Bounty8111! On behalf of our General Manager and our entire team, thank you so much for your TripAdvisor review! We truly appreciate the time that you spent to share your wonderful comments about our hotel and the outstanding compliments that you have for our staff. We do pride ourselves on the service that our staff provides. They all work... More

Redding, CA
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“On the lower end of the Hilton tier...”
3 of 5 stars Reviewed 17 May 2013

Solid hotel for the business traveler that doesn't offer much. I've been staying here for years out of convenience when I'm in the east bay for business, but I wouldn't stay here for a leisure trip. The rooms are clean but dated; in fact, only within the last year were the TV's in the rooms updated to flat screens. The... More

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HiltonNF, Manager at Hilton Newark/Fremont, responded to this review
20 May 2013

Dear DHilderbrat, Thank you very much for your TripAdvisor review. We appreciate your feedback and detailed comments. Our guests' feedback is always very important to us, thank you. As mentioned before, we are about to do an extensive renovation to our property. We will be re-doing all of our sleeping rooms and several public space areas. This is something that... More

 
 
Hilton Newark/Fremont
Hilton Newark/Fremont
3.5 of 5 stars 134 reviews
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Additional Information about Hilton Newark/Fremont

Also Known As:
Hilton Newark/Fremont Hotel
Hilton Newark/Fremont Hotel Newark
Hilton Newark Fremont
Hilton Hotel Newark
Hilton Newark
Hilton Hotel Fremont
Newark Hilton
Address: 39900 Balentine Drive, Newark, CA 94560
Phone Number:
Region: United States > California > Newark
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 hotels in Newark
Price Range: €
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Hilton Newark/Fremont
39900 Balentine Drive
Newark, CA 94560
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