This was a last minute vacation and I was still able to get an excellent ocean view room. Everyone from the moment I drove up was extremely professional, yet friendly. Starting with the valet service, warm cookies at check-in, stamps needed, were obtained, and my important mail was sent out. Did I mention the concierge? Excellent!!!!! And room service? Yummy!!!... More

The Portola Plaza Hotel and Spa is a beautiful Hotel in beautiful Monterey. The hotel has a green policy and even offers incentives if you decline maid service for a day.The rooms, while not large are comfortable and very clean. They are walking distance to the wharf and an easy walk to Cannery Row and The Aquariam.The restaurant on site... More

This is a large hotel located in downtown Monterey. The hotel is a bit dated (quite the 80s feel), but the room we stayed in was clean and had a comfortable king-size bed. I really liked the Keurig coffer maker and large LCD tv. I would avoid staying in any room that is above Alvarado Street (the pedestrian part separating... More

We traveled to Monterey to run the Big Sur International Marathon & the Portola was the host hotel. Despite having the Race Expo in their conference centre as well as being totally booked the hotel was clean, well staffed and relaxing. Valet parking was friendly and always ready with our vehicle. Anne at the concierge was amazing (when she was... More

I spent the night I asked my girlfriend to marry me at this hotel. After being screwed over by Priceline.com, I decided to stay at this hotel, on top of paying for my room from Priceline. and the money I spent on both rooms was worth the experience the Portola gave me. I told the staff before hand my situation... More

Hotel is nicely located for exploring the area. Several cafes located a nice stroll down the street, and behind the hotel is the coastal trail and wharf area. Our hotel room (room 216 in the side building, not the main one where the lobby is located) was nicely furnished - the king bed was very plush and comfortable, looked recently... More

My stay at the Portola Hotel and Spa was great. Good food, Good accomodations, Good service, and great Ambience. I would definitely stay here again. here again. I also reccomend the local food establishments and the historical walking tours which highlite the long histoty of this area

Great location, fabulous service, nice rooms. First impression - awesome valets. really nice guys. Ate at I think Jacks? The hotel restaurant. Really delicious (best breadsticks I have ever had) and again excellent customer service , there were probably 35 of us and after about three sips of water they would refill it. I was very impressed with such attentive... More

this Lead Green hotel is in a great location, walk to fishermans warf, cannery row, aquarium, great dining, galleries, coffee houses, beach...i could go on & on. Staff was very welcoming and helpful, from bellman, to front desk & in dining room & brew pub. had a great massage the spa, pool area nice. the only negative is the great... More