First of all, I have to say, I booked this as a package deal on Amazon, so naturally the price was really good. The location was a distance from downtown area but I had a vehicle so location didn't matter. Parking is available onsite (valet) but you can park right across the street for about $8. Staff were very nice... More

You just expect better when you book at a Ritz Carlton. The room was adequate but dated. The old cast iron tub and slightly dirty shower curtain could have been in any old Marriott. The sink failed to drain properly requiring a visit from engineering. The carpets and upholstered furniture were worn. The restaurant was exorbitantly priced which is fine... More

We had a very warm welcome from the bell peoble to the check in person. The room was very nice furnished, but the building seems to have a bad room to room isolation, we could hear sneezing our neighbor. But the harbour view with the small balcony is very nice and gives some value back. The Taxi ride from the... More

My husband and I stayed here two weeks ago MAN it was lovely , our car was parked for us as we checked in ,check in was quick , we were taken to our room, well it was beautiful , huge big bed so comfy , lovely armchair with pouffe , desk and chair , tv safe, big wardrobe ,... More

Since I was traveling for business, I didn't have a chance to experience all of the wonderful amenities this hotel has to offer. However, from the moment I arrived the staff made sure my stay was perfect! Everyone is friendly and extremely helpful. Loved this place!

Although this hotel is identified by a luxury brand on the sign its not a luxury hotel. Ive stayed at Marriott properties with better customer service and better rooms. I was given a room that looked out on an ugly metal roof. Not exactly what you want when you book a waterfront California luxury hotel. The breakfast buffet is no... More

We moved twice into three different rooms. The first time because the room was full of cigarette smoke. The second time because they put us under the 'club floor,' where we could hear consistent noise. We awoke in the third room to find that we could not only hear a one hour phone conversation through the wall, we could hear... More

I stayed at The Ritz for two nights for a business trip so unfortunately not too much time to enjoy all the amenities or the beautiful area. My room was on the 9th floor overlooking the gardens and the pool. Beautiful view of the marina is also visible from pretty much every room. The service is excellent and the staff... More

I am a travel professional and I can tell you that this hotel represents what the Ritz brand implies. Hotel is located on a marina with walk or short drive to Venice. Rooms are spotless and employees are great. We were on the 11th floor concierge level. The food and snacks were outstanding and seemed to be always available. The... More