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Sanctuary Beach Resort Hotel Reviews, Marina

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Sanctuary Beach Resort

3.5 of 5
3295 Dunes Rd, Marina, CA 93933 (Formerly Marina Dunes Resort)
Hotel amenities
Sanctuary Beach Resort
305 traveller photos
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78%
Ranked #1 of 8 hotels in Marina
4.0 of 5 stars 476 Reviews
Most recent review
“Wow- idyllic spot and set up”
5 of 5 stars Reviewed 18 June 2013
Hannah M Dubai
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476 reviews from our community

Traveller rating
    238
    128
    41
    48
    21
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Families
75
 
Couples
233
 
Solo
5
 
Business
7
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Dubai
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Wow- idyllic spot and set up”
5 of 5 stars Reviewed 18 June 2013 NEW

After a bit of a delay at check in, we were taken by buggy to our suite- Junior Ocean View, and it was fantastic- Exactly as described on their website, with spacious room, fantastic views and great amenities. Our balcony looked right out over the dunes to the Ocean and the fire inside the room provided a lovely warmth inside.... More

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Bow, NH
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Rooms are very nice, but the place falls short of true resort”
3 of 5 stars Reviewed 4 June 2013

First of all, our oceanfront suite accommodations were VERY comfortable and the view was awesome. We checked in late in the evening and went out in the morning to find where we could get breakfast. We went to the front lobby and found out there was no breakfast, if you wanted to have a continental breakfast brought to your room,... More

Was this review helpful? Yes 2
See 2 more reviews by SKilroy for Marina
Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review
8 June 2013

Thank you for offering comments regarding your recent stay. From the look of things, you enjoyed several aspects of the property but felt let down by an equal number of things. I wanted to offer a bit of insight into some of the shortcomings you mentioned. First, we are currently working on improving our breakfast service. The fact that it... More

San Diego, California, United States
1 review
“Ok but not worth the money”
2 of 5 stars Reviewed 28 May 2013

My girlfriend and I spent two days here in an ocean front deluxe. We were excited to have a couple days to ourselves In our beach front room. Upon our first 20 minutes in the room the smoke detector alarms. Being the laid back person that I am I think nothing of it. Our neighbors on the other hand called... More

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Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review
31 May 2013

I appreciate you taking the time to weigh in on your experiences here at the resort. It looks like we came up short in several areas with regards to your stay. As much as I’d love the opportunity to provide you with a perfect stay in the future, I understand that the issues you experienced dealt an irreparable blow to... More

Chico, CA
Top Contributor
67 reviews 67 reviews
36 hotel reviews
Reviews in 38 cities Reviews in 38 cities
48 helpful votes 48 helpful votes
“The little things add up ~ both good and BAD!”
4 of 5 stars Reviewed 28 May 2013

Potentially this is a property that could be a five star joy but unfortunately the little things add up to a deduction. It is a big one but fortunately the location and amenities are huge. THE GOOD: The property is located about nine miles from Monterey and 11 from uber-dog friendly Carmel. Nestled between Marina and the Sanctuary Beach it's... More

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Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review
31 May 2013

Thanks for your comments regarding your recent stay with us. I was excited to read the good and equally intrigued by the “bad”. The experience regarding your credit card is unacceptable, and I think with more in-house communication, this unfortunate situation could have been avoided. I’ll be discussing your stay as one of handful of case studies in our next... More

Los Gatos, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“(Almost) truly relaxing beach resort”
4 of 5 stars Reviewed 26 May 2013

Husband and I spent a couple days here a few years ago right after our wedding, and we had a great time. It was quiet, relaxing, and romantic; exactly what we were looking for our mini-honeymoon. We came back to Sanctuary this past (Memorial) weekend to celebrate our 4th anniversary and it was a little less than what we remembered.... More

Was this review helpful? Yes 1
Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review
28 May 2013

Thanks for taking the time to provide us some feedback on your experience here at the resort. We appreciate the fact that you came 4 years ago, and we very much appreciate you coming back to celebrate your anniversary with us. You offered some great tips for future guests booking a trip with us (e.g. short walk to the beach... More

Los Angeles, CA
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
49 helpful votes 49 helpful votes
“Very Good, But What Was Missing?”
4 of 5 stars Reviewed 21 May 2013

Booked this trip based on the reviews here and manager replies and was not disappointed. 5 hours from L.A. is a bit of a haul but this was a nice alternative to the standard hotels in Monterey and Carmel. We rented a junior ocean front suite and as other have mentioned it may be ocean front but the "front" is... More

Was this review helpful? Yes 2
Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review
28 May 2013

I have to say that after reading your review, I asked myself what my staff or I could have done better to ensure you had a pleasant stay but I gather from the overall gist of the comments… we did pretty well. Thanks for leaving your very detailed feedback about the resort as I always like hearing how we can... More

Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent rooms & location, friendly staff”
5 of 5 stars Reviewed 20 May 2013

Our family stayed here last May, and it was lovely. The rooms are very clean and new, and the kids loved being driven around in a golf cart. The beach was a bit cold in May but we made coffee and hot chocolate, then cuddled up on the balcony to enjoy the sunset. Everyone enjoyed the resort. Cost is a... More

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Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review
28 May 2013

It warms my heart to hear that your entire family had a great time. The golf carts are always a big hit with kids and I’m glad yours were not the exception! Contact us directly the next time you want to stay and we’ll be sure to find you the best rate possible. Also, mention that you’re a returning guest... More

Fresno, CA
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“The ultimate in relaxation”
4 of 5 stars Reviewed 24 April 2013

We stayed in one of the oceanfront rooms and it was worth the extra cost, the view was spectacular. It is not often you can lie in bed and see the ocean right out the sliding door. We saw two beautiful sunsets while sitting on our patio drinking a glass of wine, what can be better than that? The young... More

Was this review helpful? Yes 1
Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review
25 April 2013

Thanks so much for leaving a review. I loved that you took full advantage of the property during your stay and I especially liked that you did it all with an oceanfront room! That is the best way after all to experience this magical place. I’m glad we made a great first impression and we look forward to having you... More

Boulder Creek, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Comfort, peace, serenity & dogs are allowed!”
5 of 5 stars Reviewed 9 April 2013 via mobile

We stayed for a long weekend anniversary/birthday trip and brought our dogs. It was wonderful! We splurged for an ocean front junior suite and highly recommend doing so. The fireplace was great to take the chill off the ocean air, great views. The bed was ok, linens were lovely. Loved the layout of the room... The bathroom layout is slightly... More

Was this review helpful? Yes 3
Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review
10 April 2013

Your comments about the resort are greatly appreciated and welcomed. I thank you for celebrating your special occasions with us and look forward to your next visit. As always, feel free to bring your dogs back as I'm sure they had a great time too. See you soon! More

Dallas,TX
1 review
2 helpful votes 2 helpful votes
“Not what I expected”
1 of 5 stars Reviewed 30 March 2013

Room in disrepair, dirty shower with hair, wallpaper ripped, paint peeling. The golf cart is mandatory and not convenient. The materials used and general design looks better in pictures than in person. It looks cheap. I overheard the staff referred to me and my boyfriend in Spanish as 'hotos'. They could know we were gay from the on duty manager... More

Was this review helpful? Yes 2
Derrick P, Guest Relations Manager at Sanctuary Beach Resort, responded to this review
9 April 2013

All feedback on this site is appreciated; we always like to know how we can improve our service. It must be clarified to the fullest extent however, that this hotel and its staff do not engage in petty name-calling and slandering of its guests. If an employee is found to be making such remarks, disciplinary action is taken immediately. We... More

 
 
Sanctuary Beach Resort
Sanctuary Beach Resort
4.0 of 5 stars 476 reviews
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Additional Information about Sanctuary Beach Resort

Also Known As:
Sanctuary Beach Hotel Marina
Sanctuary Beach Hotel
Sanctuary Beach Marina
Address: 3295 Dunes Rd, Marina, CA 93933 (Formerly Marina Dunes Resort)
Region: United States > California > Marina
Amenities:
Beach Business Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Marina
Price Range: €€€
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Sanctuary Beach Resort
3295 Dunes Rd
Marina, CA 93933
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