Totally enjoyed our stay at the Tollhouse Hotel. Was attending a wedding in the area and bride and groom had a block of rooms at hotel. Excellent choice. Staff and accommodations top notch. Special thanks to Chris at the front desk who was so kind and helpful when our daughter in law was not feeling well. He truly went above... More

Very nice choice for Los Gatos. Walk everywhere. Free parking. Excellent staff (Thanks to Chris who checked us in, Pam and Oscar at breakfast). It is an old property and has been refurbished nicely. We had a premier king with a balcony. Very comfortable with an excellent bathroom. The old shows through the updates somewhat but it doesn't interfere with... More

Stayed at the Toll House for just one night but was thrilled with the outstanding service. Checked in and front desk informed me that they were upgrading me from a Queen room to their largest in the hotel! Usually, upgrades are underwhelming but they really hooked me up. The room had a separate living room, an outdoor deck, huge bedroom... More

Top notch service by everyone including the front desk, engineering, housekeeping, and the staff at the restaurant. Comfortable furnishings, clean, spacious, sleek, stylish bath and vanity area. Really the best in-room coffee I've ever had. Walk to center of Los Gatos, near night life, restaurants, stores, etc. I enjoyed the peppermint soap and shampoo too.

We only spent one night, but were struck by the friendliness of the staff. Very genuine, not phony friendly. Price was quite reasonable; room was clean and quite large. We would definitely stay again. Very convenient to shopping and dining in Los Gatos. Would definitely recommend to others!

Spent one night to celebrate a special day. Staff was the friendliest imaginable. Hotel was very generous with accommodations and gifts. Very good food. Very comfortable surroundings. Overall a pleasant experience. Be sure to ask for complimentary cookies at front desk!

The staff at the front desk were remarkable; they and all the other staff we dealt with on the hotel side of things were extraordinary. They were the most competent the most friendly that we hever dealt with.. Unfortunately they were in quite a contrast with the waitstaff the restaurant. Getting the attention of a waiter was almost an ordeal.... More

I’ve stayed here three times now over the last few months, and I just made a reservation for later this month. As others have mentioned, the staff is incredibly friendly and helpful. I was impressed that the front desk people even remembered my name and said hi when I was walking through the lobby, but I can never remember anyone’s... More

Excellent hotel, excellent staff. Stayed there 6 days. Wonderfully helpful desk clerk Amanda, and extremely helpful person on their engineering/maintenance staff named Tony, are just two of the many staff people who went out of their way to make it a comfortable experience. Tony (who went out of his way, with skill and creativity, to devise a fix for a... More