TERRIBLE customer service. it is run by rude Chinese people who hate working there and are incompetent to any common sense. Our TV stopped working soon after we checked in and the response we got was "ill tell maintenance to fix it in the morning" well in the morning I asked for toothpaste, again i was rudely shot down with... More

We chose to stay here when we couldn't get a room at the DoubleTree. We had read some reviews and were pretty concerned that we would not be comfortable staying here. We were, however, pleasantly surprised. The room was clean, quiet and comfortable. Thank you to the person who suggested we not request a harbor view room! Our room faced... More

If you like being treated RUDELY...then the Sunrise Hotel is for you! They have a great location for those who are going to cruise....they offer a park and cruise package and free shuttle to the dock. HOWEVER; you must go by their schedule and not yours! Due to problems on our cruise ship, we were told we could not even... More

Stayed here for 9 days with my husband. Awful breakfasts, hard boiled eggs and toast. No bath plug for the entire stay, asked 3 times. Wifi almost always not working, no signal to room. Rude, non communicative Asian staff. Poor quality bed linen. Toilet chain always breaking. Don't stay here.

My better half and I flew in from New Orleans , to catch our cruise from San Pedro. The Sunrise Hotel is in the ideal location. It is situated across from the berths. We arrived a day ahead our cruise, walked around the marina lots of seafood places to get a bite. The Maritime museum is just across the the... More

First look seems ok but a very weird smell as you walk in...first room ac didn't work so switched 2nd room my boyfriend had to fix toilet seat so he could potty, outlet sparked when tried to plug in phone charger, firg outlet was black like it already caught fire so for safe keeping unplugged it, tv wouldn't work until... More

Nice for before or after a cruise. We could see the ship from our window. Waterfront park across the street. Stores nearby to purchase wine to bring on ship, Subway was a short walk. Car rental nearby as well. Would stay at hotel again, if I had a cruise leaving out of San Pedro. Transporation to ship was included; although... More

If you are planning to take a cruise out of the San Pedro/LA cruise port, and are driving, consider coming in the night before, staying at the Sunrise Hotel and leaving your car while on your cruise. The rooms are large and clean, the rates are reasonable and the free breakfast includes boiled eggs, waffles, cereal, juice and coffee.They offer... More

During the heat wave we decided to get a hotel room to hangout in a pool and enjoy an air conditioned room.We're local residents of San Pedro so we went to the Sunrise hotel,BAD IDEA!Upon check in they told us we would be watched through cameras to make sure we had no extra people with us,and that there were no... More