The worst is that we see bugs in bed. used dishes piled up and fell on the floor in the breakfast room without being cleaned up, location is far from transportation, condition is well below 3.5 star standard as claimed, and it is really over priced as the way it is. More

Renovation is never easy. However, the staff was trying very hard to help make our stay as good as it could be under the difficult circumstances. Our rooms were clean - mine was a bit bigger than my son's but adequate for what we needed. The hall rugs need replacement, but I understand that is in the works after the... More

This hotel was filthy. Finger print and sticky stuff on every switch plate. No mattress pad on bed. Hallways dirty. The elevator stuck and the manager later told us that never happened. Never again.. More

Beds were comfortable but with an address boasting Beverly Hills that is what you would expect. It was close to Rodeo Drive. More

We were not informed that there was extensive renovation underway. Before leaving for LA we made arrangements to meet friends in the lobby. When we arrived we learned that there is not lobby. The arrangements that were made to minimize the impact of the renovations on our stay, required us to continually tip people. There was no reduction in the... More

I understand that the lobby in under repair and have dealt with those type of conditions previously. As a long time Marriott customer, I seek Courtyards be design due t the fact that with my Platinum status I have the opportunity for upgrades and, most importantly, for the money they cannot be beat. That was until my recent trip to... More

This Marriott has its lobby under construction, and they are not handling it well. Stairs are confusing, elevators do not go to parking, and the staff is even confused about how to get to your room. I have stayed at this property when it was intact, and found it to be sort of shabby, much in need of a refreshing...... More

We were in L.A. from Dallas for my wife's medical tests at Cedars-Sinai Hospital. We decided not to rent a car for the week, partly because of the $20 daily parking fee at the hotel and partly because we would not be doing any extracirricular activities. Due to construction in the lobby, the normal in and out of the hotel... More

We enjoyed staying at the Courtyard Marriott. We were given, along with others, a great rate for the area. We asked for a quiet room and were accommodated. Although I was given a "quiet" room, there was a constant hum from the air conditioning (not in my room), music playing, or noise from the jacuzzi and guests. I am incredibly... More