A dreadful rhyme I know but frankly this hotel is a fairytale of exclusivity and enchantment. In one sense it is without rival the best hotel in Los Angeles. Let me explain. If arriving after dark you cannot beat the twinkling lights over the water as you cross the bridge to the lobby. Self check in is possible on the... More

My husband and I were recently in L.A. while visiting the U.S. from Kuwait, where we currently reside. The Bel Air had always been one of our favorite places to visit and we used to love the bar. We were aware that they had recently undergone a multi-million dollar renovation, so we were looking forward to seeing the changes. First... More

I stayed at this hotel last week for a few nights while on business in LA. Loved the decor and the rooms. I am not sure why other people thought that technology was complicated..it is pretty straight forward and you can use the Ipad but also the phone to adjust all settings. BTW, there are some switches on the walls... More

Used to be the classiest, serene oasis in Los Angeles. Now you cannot turn on a light without using an iPad. And then it's all the lights or none. The bellmen and front office staff are busy running to all the rooms to turn the lights, heat, a/c, etc. on and off for the guests. I asked the the bellman... More

Having stayed there many times, I was expecting great things from the Hotel Bel Air after the two year closure and was very disappointed to find that it had become a mishmash of trendy design and poor functionality. The new spa building and villa section overpower the intimate scale of the complex that was once there. The weird room decor... More

I stayed three nights at the reconstructed Hotel Bel-Air in December. After being closed for more than two years for upgrading there should be major changes and there are. Building exteriors and the wonderful gardens are either untouched or faithfully restored. The swans are still there. Inside everything is new. The lobby, restaurant and bar are in the same locations,... More

The Bel Air had been our favorite hotel in Los Angeles. Still friendly staff and beautiful grounds, BUT THE TECHNOLOGY IS LUDICROUS!! I'll still rate it 4 stars (5 stars before the renovation) and am tempted to give it 2 stars because of the impossible-to-use-technology. It took my wife and I ten minutes to figure out how to turn the... More

Yes, TERRIBLE!!!!! Not only is the remodel of the dining room UGLY!, but the service is terrible and the food is disgusting. There aren't even vegetables on the menu to be ordered a la carte! There are, to be sure, two servers for every 3 diners, but they never bring anything but bread! It took 1 hour and 15 minutes... More

Spent 4 nights with my wife in early December. Very disappointing experience . Service in the bar and restaurant was especially poor. No preference is given to hotel guests in either location indeed at times I felt certain employees would prefer only external visitors and that guests staying at the hotel were an inconvenience . The room technology was at... More