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Holiday Inn Long Beach (Dwtn Area)

3.0 of 5
1133 Atlantic Avenue, Long Beach, CA 90813
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Holiday Inn Long Beach (Dwtn Area)
Ranked #21 of 55 hotels in Long Beach
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155 reviews from our community

    Trip type
Traveller rating
    31
    56
    34
    19
    15
Date Rating
Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 10 May 2013

First, thanks to a phenomenal staff! There was nothing this dedicated staff wouldn't do to enhance their customer service. The front desk smiled directly at me as I walked in the door, the maids cheerfully greeted me in the hall, and everyone was professional, courteous and helpful. Many even remembered my name! Impressive. The location was perfect, most places I... More

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
15 May 2013

Charlie, Thank you so much for choosing to stay with us. Our staff is awesome. They truly enjoy what they do and it shows. I apologize for the inadequate channel selection, we are working on changing carriers to geta better selection and hope to have that implemented soon. I hope you will come back and see us when our renovatons... More

Petoskey, Michigan, USA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 9 May 2013 via mobile

The staff here goes above and beyond to help...it's not their fault but this hotel is currently under reconstruction and it desperately needs it. Pass on this one for now. $144 a night for a so-so room in a noisy, dusty hotel is NO bargain.

Was this review helpful? Yes 1
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
15 May 2013

Thank you for acknowledging our great staff. Renovations are a challenge for our guests and we apologize for the dust. Unfortunately the dust and noise are a necessary part of construction. We do limit it to business hours of 9-5 when most of our guests are out of the hotel and each phase has less noise and dust. So I... More

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Zurich, Switzerland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 April 2013

My overall impression is good. Unfortunately there were some details that did not work to my satisfaction, but all in all I was content. I chose the hotel even though it was a little more expensive than other (maybe not so great) hotels you can get in the area, but I wanted to be able to trust the brand. The... More

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
29 April 2013

Thank you for taking your time to share your experience at our Holiday Inn. I apologize your internet connection was not as promised. We just upgraded and now have superb speeds but I understand a portal went out during your stay so again I apologize. The ants apparently started a new colony in one of the Palm trees outside your... More

Athens, Alabama
1 review
4 of 5 stars Reviewed 14 April 2013

I was in Long Beach over the weekend of April 12th, 2013, attending a Juice Plus Leadership Conference. I was continually impressed with the friendliness and helpfulness of the staff. Dylan at the front desk, Delsie and Luis who drove the shuttle, and the night shift security guy whose name I did not catch. I have worked for several global... More

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Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
17 April 2013

You are welcome. It is truly our pleasure. The staff and I love being in the hospitality business and I am pleased you took the time to recognize them. They are a great team. As you have experience in the hospitality business your praise is particularly gratifying. Yes sometimes it can be challenging but we welcome the opportunity to rise... More

Bruge
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 14 April 2013

Room was fine, great value for money. Staff were friendly, polite and very helpful. The shuttle servcie is very useful to get to the marina/beach area. It's downtown so don't expect anything special regarding location but we were pleasantly surprised. Would recommend.

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
15 April 2013

I want to thank you for sharing your experience with the travel community. As you may have read we do have location challenges and the staff knows every guest is an opportunity to show how much we appreciate them choosing to stay with us. So thank you for choosing us and acknowledging the fine staff I have the priviledge to... More

oregon
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 9 April 2013

My family usually stay at either holiday inns or best westerns so we chose this hotel in long beach but its bad location made my family un easy. Hotel seems to have renovated recently and it was average compared to other holiday inns we've been to. Please consider other hotels in different part of long beach if you have kids... More

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
15 April 2013

Thank you for taking time to share your feedback. I have lived in rural TN, rural VA, Washington, DC and San Francisco all of those locations had areas that I would not walk in at night. Long Beach is no different. Your perception is alway the most important one for us so I am sorry you felt uncomfortable during any... More

Brampton, Canada
Top Contributor
280 reviews 280 reviews
83 hotel reviews
Reviews in 92 cities Reviews in 92 cities
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed 4 April 2013

My company booked me in this Holiday Inn Property since I am a Priority Card holder. But if I had to choose I wont go to this property since it is in a rather seedy district in Los Angeles. I forgot to bring a toothbrush so I asked the hotel if they had any and they had none not even... More

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
15 April 2013

Thank you for taking time to share your experience. We do in fact have toothbrushes at the front desk so I apologize that anyone informed you otherwise. We are located in an urban area of Long Beach and not everyone is comfortable with the city environment but I assure you it is as "safe" as any large city at night.... More

1 review
5 of 5 stars Reviewed 31 March 2013 via mobile

I found this hotel online .....everyone was so nice. The staff was very accomodating and welcoming. I especially want to mention Adrián , Luis ,Iván and David. All these guys went the extra mile..Thanks guys..keep up the good work..!!

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
4 April 2013

Great to hear you found us online it is the way to book a great hotel experience. I am especially grateful for your appreciation of our staff. These gentlemen are the cream of the "hospitality and guest services" crop and I am grateful you acknowledged their contribution to your hotel experience. I will pass it on to each of them.... More

1 review
4 of 5 stars Reviewed 31 March 2013 via mobile

We stayed here the Saturday before Easter and were supposed to stay one night, but ended up having to stay another night. The staff here is personable/friendly. They make you feel comfortable and welcome. They also have free shuttle service until 11pm every night within a 3 mile radius. I would definitely recommend this place! Thank you Ivan, David, and... More

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
4 April 2013

Our pleasure, which is why we are in the hospitlaity and guest services business. Thank you for taking the time to share your comments with the travel community. Our staff loves what they do and it is great to hear how much you appreciate it. Our complimentary shuttle is a great value and our most appreciated amenity. Your recommendation is... More

Antwerp, Belgium
Top Contributor
107 reviews 107 reviews
91 hotel reviews
Reviews in 88 cities Reviews in 88 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 26 March 2013

This hotel is basically OK . My wife and I stayed here 4 nights On the positive side: The rooms are clean and spacious The free WiFi works well and there was enough free parking when we were there We booked the breakfast vouchers and the breakfast was Ok Less positive was : Some of the street noise (and pool... More

Was this review helpful? Yes
Sharon B, General Manager at Holiday Inn Long Beach (Dwtn Area), responded to this review
4 April 2013

Thank you for taking time to share your experience with the travel community. We are proud you recognize the positive side"The rooms are clean and spacious,The free WiFi works well and there was enough free parking when we were there". It is always disappointing if we don't exceed your expectations so "the breakfast was Ok" is not OK with us.... More

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Additional Information about Holiday Inn Long Beach (Dwtn Area)

Also Known As:
Holiday Inn Long Beach (Dwtn Area) Hotel Long Beach
Holiday Inn Long Beach (Dwtn Area) Hotel
Holiday Inn Long Beach
Long Beach Holiday Inn
Address: 1133 Atlantic Avenue, Long Beach, CA 90813
Phone Number:
Region: United States > California > Long Beach
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 55 hotels in Long Beach
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Downtown Long Beach Hotel, Located just minutes from the Long Beach Convention Center, Carnival Cruise Terminal, The Aquarium of the Pacific, The Historic Queen Mary and much more. We offer complimentary shuttle services within 3 mile radius, free high speed wireless internet access, 24 hour fitness center, and a heated pool/jacuzzi. Your Constant Caring Friends at the Holiday Inn Downtown Long Beach Hotel are dedicated to providing you with extraordinary service assuring safety and satisfaction. ... more   less 
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