Another very nice stay with the Hyatt Regency. Great space, grounds, pool, staff, etc. Rooms very nice and very clean. Rented a car this time and only about 15 mins from the beach. Rooms are very nice. Conference staff and space was very nice--I'd attend/host a conference there for sure. My only complaint was $16 per day for SELF parking....
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Reviewed 18 February 2011
I don't know where/how they train the front desk folks at the Hyatt Regency Irvine, but I sure wish that kind of training (and results!) was shared with other chain hotel management.
In the past seven months, we've had five stays at the Hyatt Regency Irvine, all through Priceline. The most recent was three nights over Thanksgiving week ($51/night bid...
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I arrived at 11pm having traveled from New Hampshire, so tired and looking for a good night's sleep. I went to check in and it started very pleasantly but then someone more senior interceded abruptly and informed that there no room for me. They had booked a room for me at the Crowne Plaza but I got it changed to...
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Paid $60 through Priceline. Room was relatively clean, bed was good, and the pool area was great. Didn't eat at the restaurant or go to the bar but they both looked really nice. The negative was they only offer 1 King bed or 2 doubles...2 queens is not an option and they charge for parking ($15 a day) and Internet....
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We wish you could have had the opportunity to dine with us in our restaurant, our culinary team does an excellent job and the service is outstanding. I can understand how the internet charge could be an added expense but assure you that we are competitive with our pricing in the area. We hope that the positive aspects that you...
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Hotel is in a decent condition although the rooms are a bit dated for the rank they claim to have. The dinning area is better but the music everywhere from the ceiling speakers is a bit too much.
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Thank you for staying and dining with us at the Hyatt Regency Irvine. We understand that there are many choices for our guests in the Irvine area . We appreciate your feedback on the music and the ambiance provided in the restaurant.
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I recently stayed with my wife here for two nights. The staff was very helpful. Even though we purchased our stay through Priceline's Name Your Own Price feature, we were given a free upgrade to the regency club level. The room was nice, except there was only one bathrobe in the room. When I got home, I noticed that there...
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We apologize that there was a billing error that caused an inconvenience for you after the stay. We appreciate your feedback and hope that since your overall experience was positive we can look forward to having you back as our guest in the future.
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It is not convenient because this hotel does not a free parking and free internet. If you come with a car, you have to pay $16.00/day for parking. If you need to access to internet for checking email or anything you need, you will be charge $13.00/day.
That was my mistake because I did not check before booking. I felt...
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We appreciate the feedback and understand how the unexpected expense for parking and internet would have affected your stay. These items are disclosed fully on all of our reservations options and we are competitive in the Irvine area for both our parking and internet rates. Our rates are often discounted and even with the cost of these items being added...
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The one thing I like about the hotel is that you get all you need within the hotel. A pretty large one with tons of rooms and different types of rooms as well.
Most of my stays have been check-in in the evening and check-out the following morning. I have had food and drinks at the restaurant near the lobby....
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We appreciate your comments and will share them with all of our associates. We strive to provide excellent customer service and authentic hospitality. It is during every guest interaction that we have the opportunity to make sure that our guest feels welcome and comfortable during their stay. One of our goals is to provide an experience and your feedback gives...
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We had our wedding at the Hyatt Regency in Irvine recently and we loved it. Caroline was our catering manager and she did everything in her power to ensure that our day was wonderful. They were accommodating about prices and room rates and our wedding went off without a hitch. Thank you Hyatt - from one very particular bride :)
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Congratulations! It was our pleasure to be part of your special day. Thank you for the very rewarding comments.
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One of my favorite hotels to stay at. The hotel is beautiful and clean and the staff is second to none
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We are very rewarded to hear that we are one of your favorite hotels to stay in and that our associates have been able to make a great impression. We value your business and look forward to all of our future opportunities with you.
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74 Reviews
96 Reviews
