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TownePlace Suites Los Angeles LAX/Manhattan Beach

2.5 of 5
14400 Aviation Boulevard, Hawthorne, CA 90250
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TownePlace Suites Los Angeles LAX/Manhattan Beach
Ranked #6 of 9 hotels in Hawthorne
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83 reviews from our community

    Trip type
Traveller rating
    15
    35
    12
    12
    9
Date Rating
Davis, California, United States
Top Contributor
52 reviews 52 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 16 May 2013 NEW

There wasn't one good thing to find at this decrepit and unpleasant hotel. Very disappointing considering my generally positive experiences at Marriott properties. The bed was soft and back-aching. The furniture was literally frayed and falling apart. The coffee maker wasn't cleaned. The "breakfast" was pathetic, though free (you get what you pay for). And the staff, though pleasant, were... More

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laxhw, General Manager at TownePlace Suites Los Angeles LAX/Manhattan Beach, responded to this review
17 May 2013

Thank you for taking the time to write a review of your experience at the TownePlace Suites Manhattan Beach. The feedback we receive helps us assess the service that we provide. I apologize that you did not enjoy your stay due to the issues listed in your review. I have shared your feedback with our Operations team to ensure corrections... More

McAllen, TX
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 April 2013

I've stayed at the Riot At The Hyatt, The Roosevelt and others but, when I go to LA, I stay at the Towne Place Suites near the airport. Full kitchen, desk space with free wi-fi. sofa and king size bed. I've been comming back for years and it looks new and well kept each visit. Easy access to the 405... More

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Novato
1 review
4 of 5 stars Reviewed 16 April 2013

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Review collected in partnership with Easytobook.com

Draper, UT
Top Contributor
64 reviews 64 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 16 April 2013

This was a nice hotel. Clean and conveniently near LAX. We had a trailer with us, and there was room to park it, which was great. Easy freeway access. The breakfast was also pretty good, which was a nice surprise. The staff was super friendly and welcoming. I would stay here again.

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Tahiti, French Polynesia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 11 April 2013

Very good hotel near and inexpensive near Los Angeles Airport, free parking, free wifi, we had a 2 bedrooms suite, 1 Queen Bed in each bedroom, 1 bathroom, a livingroom and a kitchen (with a large refrigerator, 1 microwave, a dishwasher...) very convenient hotel. Staff very friendly. Hotel to recommend for families. Love it.

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Rochester, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 April 2013

This was the first time I ever stayed at a TownPlace Suits. Checked in, no luggage cart to be found. I get to my room and its next to the Laundry room. The room was ok at best. Carpets needed to be cleaned or replaced. When we went to bed you could hear water running in that laundry room. We... More

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laxhw, General Manager at TownePlace Suites Los Angeles LAX/Manhattan Beach, responded to this review
10 April 2013

Thank you for reviewing your experience at the TownePlace Suites Manhattan Beach and for contacting the hotel directly through our Marriott’s Customer Care Office with your concerns. Hopefully, you have already received our written communication that was sent earlier this week and we have sufficiently addressed your issues regarding this visit. Once again, please accept our sincere apologies for the... More

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Cordova, Tennessee
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 20 February 2013

The hotel could use some carpet cleaning, but the room were average and clean. The breakfast was only a cereal breakfast. toast and juice, it could really use some help. The bed was ok and relaxing, but the furniture was very use and a lot of wear and tear and needed to be changed out. Armrest missing materail on couch... More

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laxhw, General Manager at TownePlace Suites Los Angeles LAX/Manhattan Beach, responded to this review
13 March 2013

Thank you for your business and feedback on your visit to the property. We appreciate the information you shared as it helps us make improvements. I apologize that you were not completely satisfied with your experience on this stay. In an effort to address the concerns that you mentioned, we are working closely with our outside carpet cleaning vendor to... More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 25 January 2013

I stayed here for a week in Jan 2013 and it was a bad experience. The front office guy is not pleasant at all. He doesnt care about the welfare of the tenants. The housekeeping staff is shoddy and cannot do their job properly. For the amount they charge and considering its now owned by marriott..it was a bad experience.... More

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laxhw, Manager at TownePlace Suites Los Angeles LAX/Manhattan Beach, responded to this review
13 March 2013

Thank you for taking the time to write a review of your experience at the TownePlace Suites. We have shared your feedback with the Management and Staff of the Front Desk and Housekeeping Departments as a training opportunity, so immediate improvements can be made to avoid future inconvenience. I only wish we could have resolved your issues while you were... More

Los Angeles, CA
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 13 January 2013

We stayed at this hotel back in 2008 and it was NOT fun then. Supposedly, they remodeled and improved this hotel (including their staff!) since then so, when our house flooded and we needed a place to stay, I thought I'd give them a 2nd chance. I figured that many of their problems would have been addressed, since they'd had... More

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laxhw, Manager at TownePlace Suites Los Angeles LAX/Manhattan Beach, responded to this review
28 January 2013

Thank you for taking the time to write this review. We apologize for the inconvenience you experienced during your stay. We have reviewed the reservation history on your account and show that different methods of payment from gift cards, cash and multiple different credit cards were used during the course of your stay. In addition, your reservation was initially booked... More

1 review
2 of 5 stars Reviewed 19 November 2012 via mobile

I try the townplace for my bday normally I go to the embassy suites lax there family friendly have a complimentary happy hour indoor pool and jacuzzi and complimentary cook to order breakfast so whe arrived her I see the pool outside and its raining no jacuzzi . Rom was cozy andnino'clok I get aphone call saying this is my... More

Was this review helpful? Yes
laxhw, Front Office Manager at TownePlace Suites Los Angeles LAX/Manhattan Beach, responded to this review
13 March 2013

Thank you for your business and review of your experience at the TownePlace Suites. We regret that we did not meet your expectations on this visit. It’s unfortunate that you were unable to enjoy your stay on your birthday. It’s important that we provide a comfortable relaxing atmosphere for the enjoyment for all our guests. For this reason, we have... More

 
 
 
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Additional Information about TownePlace Suites Los Angeles LAX/Manhattan Beach

Also Known As:
Towneplace Suites Los Angeles Lax/Manhattan Beach Hotel
Towneplace Suites Los Angeles Lax/Manhattan Beach Hotel Hawthorne
Towneplace Suites Hawthorne
Hawthorne Towneplace Suites
Address: 14400 Aviation Boulevard, Hawthorne, CA 90250
Phone Number:
Region: United States > California > Hawthorne
Amenities:
Business Centre Fitness Centre Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 hotels in Hawthorne
Price Range: €€
Hotel Class:2.5 star (2.5*)
Reservation Options:
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TownePlace Suites Los Angeles LAX/Manhattan Beach
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