Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your clean room and the kitchen included in it. As well, I am so happy that you found our location to be safe and comfortable. Thank you again for your review. We look forward to seeing you in the... More

Allison - Thank you for your recent review of your stay. I am so glad that you found myself and our staff to be helpful as well as friendly. Still, I am sorry to hear that you were disturbed by noises from other rooms throughout the night and felt unsafe at our hotel. Please know, we take guest safety very... More

Terri - I appreciate you taking the time to write a review of your experience with us. The staff and I read your comments about your stay and want to apologize for not being able to to waive the pet fee during your stay. As well, I am deeply saddened to read that the staff were not attentive to your... More

Thank you for taking the time to write a review of your stay. It's great to hear that you had such a wonderful experience and you are considering staying long-term! I'm so glad to hear that you loved the rooms and the staff. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

I received a copy of your review, and wanted to thank you for writing such wonderful things. I'm so pleased to hear that Catherine, Val, and the rest of the staff went above and beyond to make sure all of your requests were met! Thank you again for sharing your experience with us. We look forward to welcoming you back... More

Thank you for your great review of our property. I'm so pleased to hear that you loved all of the amenities we have to offer! I’m happy that the location was also so convenient for you. It’s so great to hear that you keep coming back to stay with us! Thank you again for sharing your experience with us. We... More

I wanted to take a moment and tell how much I enjoyed reading your review of Crossland Economy Studios, Fresno West. Your comments about our hotel are just lovely. Thank you so much for taking the time to submit your review. Please let us know when you will be coming back to Fresno. It would be our pleasure to take... More

We appreciate you taking the time to post a review about your stay at our hotel. After reading your feedback, I am disheartened that your time with us was not satisfactory. Please accept my apologies for the issues you experienced and the situation which took place at our hotel. One of our biggest priorities is to ensure the safety of... More

I recently received a copy of your review of the Crossland Economy Studios Fresno. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please Accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our mission is... More