We have stayed in this hotel before and we have always been satisfied; however, this time was a different story! The area in which it is in is not safe. Our car was vandalized the first night we stayed there. The room had a musty smell to it, the towel and bedding were paper thin, the light outlets in bathroom... More

I've stayed at other Four Points locations and booked this hotel because I thought I could rely on a certain level of cleanliness, comfort and service. Feeling more like a shady motor lodge with a few refurbishments partially slapped on, the Fresno Four Points doesn't deserve to be in the Starwood Properties family. A friendly front-desk clerk was the one... More

Stayed here twice, both for leisure trips booked with points. The staff was accommodating and helpful, especially when we came in with a big group just finishing a weeklong backpacking trip (extra soap, anyone?). During our first stay, we were even offered free breakfast vouchers. The buildings look like motel buildings, but the rooms were all nice with modern upscale... More

We've stayed at this hotel twice in the last few months and our experience was similar both times. The staff are fine and check in is fast - it's best to pull your car up to the front to check-in, then they'll tell you where to drive around to park. In general, it's sort of a shady area, but I'm... More

This motel like hotel won't match even your moderate 'Four Points' expectations. Its location is terrible, things are dirty and old (even in an SPG preferred guest room), the breakfast was the only thing I enjoyed. There's no elevator, so you might need to bring all your stuff to the second floor. The pool looked promising, I can imagine it... More

We found hairs on bed and in bathtub, and smells like smoking room.....Called the frond desk, and just apologized, and no further response from the manager. Pretty old building, saw some tour groups there, but using priceline you will get it in pocket most likely.....the price is fine, i just think it does not deserve to be Sheraton, Sheraton should... More

This hotel is an older property that they keep up pretty well. Good fitness room and pool. Restaurant feels like an old ski lodge. Don't expect ambiance, just exposed timbers that have been white washed. The service and food were above expectations. More

This was very likely a top notch property 25 or 30 years ago. It has been maintained well, but still shows its age. The service was excellent, room was large, had a small refrigerator and in-room complimentary coffee. Grounds were well maintained and clean. There is a lounge and restaurant on site. We booked on a discount site so it... More

pros: Spacious room, easy check in cons: AC didnt work and we were miserable all night, party going on next door and we heard everything and got no sleep whatsoever, thin walls and ugly location. My 16 year old daughter said mom im scared ! haha * Bed was not comfortable either :( I called the front desk twice the... More