I would never stay at this privately owned Holiday Inn again. The property is connected to a Casino, and the underground parking elevator provides access to everyone to the hotel room floors, Security is poor to nil. Rooms are dirty, stains on the carpet, towels that are fit for a car wash. Dining here makes Denny's proud, not what you... More

Hotel is beautiful but lacked a few things. Towels were old and looked like rags at the car wash where they use it to wipe down your vehicle. Even though I didn't get service (did not have my do not disturb sign up) the housekeepers were friendly. More

Ok, I booked this hotel because I generally enjoy staying at Holiday Inn facilities. I redeemed my points to book the room. We arrived late to a very dark part of downtown Fresno. So far, so good. I went in and checked in.. again, so far so good although nothing special for being a rewards member. Went to park in... More

Member of a large party block booking and assured that a smoking room had been booked. Arrived to find that all four such rooms had already been allocated and despite not turning up until 5:00pm our rooms were not ready (shortage of staff given as the excuse). Went down to bar for pre-dinner drink and barman took our order, poured... More

Horrible unclean rooms. No ac or heat, terrible part of town. Very unclear about parking. Prostitution taking place, very unprofessional. More

Okay, let me start by saying the rooms were fine. Clean, well decorated, nice size but a little noisy from the street. I traveled to a conference in Fresno and was checking in with other co-workers at 9:30 pm. There were easily 4 people at the front desk and only one checking folks in. It took forever. I needed to... More

The lobby looked nice, but once we got into the elevatior, we could tell this place was not nice. The elevator was all scratched up and old, and it was DARK. The halls were dark and dingy and it did NOT feel like a holiday inn. When we got in the room, we sat on the bed and noticed the... More

Beautiful rooms; excellent staff; free parking on weekends More

Many times here and the service, the room service always been great! I usually get upgrades on my room and that is always at any holiday or intercontinental!!! Happy to stay here again!!!! And again!!! More