I stayed at this specific hotel last year enough nights to earn Hilton Diamond status. I liked it, the beds were comfy, the breakfast was adequate and the front desk staff were friendly- unfortunately I won't get to do that this year because they've priced themselves out of the market. I travel weekly to this area and now the only...
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Thank you for your valuable input. We are glad to hear that you enjoyed your stays with us in the past and we hope we have the opportunity to serve you again. Please give us a call to discuss your business needs to this area and perhaps we can work out better pricing options for you and your associates.
Congratulation...
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I stayed three nights while on business in Irvine. The hotel is standard for Hilton Garden, which is my preferred chain for business trips. Since the hotel was busy, I was only able to book a double room. I prefer a king bed and was pleasantly surprised that the desk clerk was able to find one for me. It was...
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Thank you for taking the time to share your experience. We hope to be able to welcome you back again soon!
Sincerely,
Your team from the Hilton Garden Inn Irvine East/Lake Forest
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Spent 4 days at hotel to attend a family event. Very helpful hotel staff, great housekeeping staff, and very attentive breakfast staff. Hotel is very close by to gas stations, Target, WalMart, and many restaurants. High speed internet worked great both wired and wirless. Overall great stay and will be back.
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Your feedback is greatly appreciated. We are glad you were satisfied with the amenities and cleanliness of our hotel. We take pride in our hotel as we strive to exceed all of our guests’ expectations. On behalf of our entire team here at the Hilton Garden Inn Foot Hill Ranch we would like to thank you for staying with us...
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I have stayed here three times over the past year and found the hotel clean with big comfortable beds, the bathrooms are a little dated. The hotel staff is genuinely friendly and helpful especially with restaurant recommendations. The fresh baked cookies are a nice touch at the end of the work day.
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Thank you so much for taking the time to write a review of your stay at our hotel. We are delighted that our guests like to stay with us over and over again and that we can make you feel at home while you are in Foothill Ranch. We look forward to having the opportunity to serve you on your...
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We have stayed at this hotel 3 times in the last year and it is wonderful! The staff is great and the hotel is gorgeous. Very clean and smoke free/pet free. Big beds and quiet rooms. Many places to eat nearby. A+++++++
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We are delighted to hear you enjoyed your stay with us! Our guest's satisfaction is our #1 goal and it sounds as though we are succeeding. We look forward to having the opportunity to serve you on your next visit to the Foothill Ranch area.
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This is a typical HGI so no surprises. What stuns me is that it's in Orange County and has a horrible fitness facility. No weights and only two pieces of (dilapidated) cardio equipment. C'mon people, you're in the health and fitness capital of the world? The next time I stayed in the Hampton next door and it was just as...
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Thank you for taking time to write a review in regards to your recent stay with us. We always appreciate constructive comments. We have taken your suggestion, and are in the process of remodeling our Fitness Center and should have it completely redone within 60 days. We're happy that you enjoyed rest of your stay at the Hilton Garden Inn...
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After two stays at this Hilton Garden Inn I can recommend it highly. Do not go expecting a luxury property; it is a typical Hilton Garden Inn. But the place is evidently well managed, clean and efficient. The bed is not fitted with luxurious linens, but it is comfortable and the room is pleasant and not run down. There is...
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Thank you, for taking the time to write this wonderful review! We love to read that you enjoyed your stay at our hotel, and I'll be sure to forward your comments to our staff. Again, thank you for the recommendation, and we hope to be able to welcome you again soon!
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How you are greeted by a great front desk staff it can set the tone for the rest of the stay. The staff (and there were several I interacted with) was outsanding.
The property is a newish typical Hilton Garden Inn with all of the HGI amenities including a microwave and small fridge in the room. The room was clean...
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Thank you for the wonderful review! Nothing makes us happier than reading that you enjoyed your stay and were extended warm welcome. We'll be sure to recognize the staff for a job well done. We hope to welcome you again soon. Greetings, your team from the Hilton Garden Inn Irvine East/Lake Forest.
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Stayed a weekend. Reviews on Trip Advisor were favorable. However this hotel did not live up to expectations. Bathroom was very small and the vent fan did not work properly. Staff was told but nothing was done. In the morning they had a breakfast for guests in the lobby but wanted over $12. Way overpriced so we went to a...
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Thank you very much for sharing your experience on Trip Advisor. It's very helpful for us to know how well we did and to understand your perception of the overall experience. You found the bathroom in particular a bit small for two people to share and I can understand that. We get used to having our own space at home...
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Pros-Room and bathroom were in very good condition. The bathroom cleanliness was above average (no mold/mildew).
The evening bar staff was great. The morning breakfast staff was great.
There is a nice walking/running trail right outside the hotel (Serrano Creek Trail).
Cons
None that I can think of.
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Thank you for sharing your positive comments about your stay with us on Trip Advisor! We are delighted that you enjoyed your experience with us and we hope to welcome you back again soon!
Sincerely,
Diane Blake
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21 Reviews
