This hotel is HUGE! Beautiful courtyard with nice landscaping and cozy outdoor lounge. We stayed here one night on airline voucher due to a canceled flight. Our room was a basic hotel room with typical amenities like TV, desk/work area, lamps, standard bathroom, etc. (However, there was neither coffee maker nor mini refrigerator in the room!) The queen size bed... More

I do not like to write bad reviews, however I have to say this is one of the most disappointing hotels I have stayed in. The description of the facilities and amenities on their website sound quite lovely and perfect when in fact the reality is far less impressive. I recently stayed in this hotel as part of a TrekAmerica... More

There is not much about this hotel that is good except you can reserve a room and fly out of LAX with 24/7 shuttle service. Rooms are very old and dirty, always noisy as people are coming and going at all hours and the front desk is understaffed to handle check in/check out. Stayed here before a flight and was... More

Really enjoyed staying here. The first time was in 2005 and I did not enjoy it as the room was on the ground floor and dark and cold. the next time was in 2007 and it was quite pleasant. This time was 2013 and it was great! I had a room on the 5th floor, it was clean, spacious and... More

Good service overall. There is a free shuttle from and to the airport every 15-20 minutes so you don't even have to call. You can use the shuttle whenever you like! But... The elevator is old and a but scary. The bath itself looked dirty at first, but those were signs of it getting too much use and need replacement.... More

We're writing this review while on a trip to the east coast of the United States. Our car is parked at the Hacienda Hotel near LAX. For the price of our stay the night before our departure from LAX ($150), we got 14 days of parking in the Hotel's lot. We have not found a better sleep and fly deal... More

Gross. Out dated dump. A joke for service. Good luck getting help with your bags or bell service. I had 30 minute wait and some guy drops off an old cart and walks away when I checked in. Same happened as we checked out. Motel 6 is a better value. At least at motel 6 they have flag motel standards.... More

When I came in I was surpised to be greeted by three police officers I. The lobby talking to the manager, the only person at the front desk. After ten minutes waiting in the disgusting lobby, my father checked us in and I asked for a baggage cart. The manager at the front desk didn't respond. I after five more... More

Had the genuine misfortune to not only have had a flight out of LAX cancelled, to Tahiti no less, but to then be unceremoniously herded like cattle to the Hacienda. This place must truly only exist for those last minute needs of airlines and, to be sure, the availability to accommodate hundreds of passengers might only be achieved at a... More