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Extended Stay America - Dublin - Hacienda Dr.

2.5 of 5
4500 Dublin Boulevard, Dublin, CA 94568
Hotel amenities
Extended Stay America - Dublin - Hacienda Dr.
Ranked #4 of 7 hotels in Dublin
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28 reviews from our community

    Trip type
Traveller rating
    13
    5
    2
    3
    5
Date Rating
1 review
5 of 5 stars Reviewed 8 May 2013 via mobile

At last...I can finally relax and catch up on some reviews as I'm laying on Makena Beach in Maui waiting on my new hubby to get back with my umbrella drink...lol.  Sooo, two weeks ago my "fiance" and I drove up to Dublin from Pasadena and we were supposed to move into a condo his job had allocated for us.... More

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Dublin, California
1 review
5 of 5 stars Reviewed 19 April 2013

People who work in this hotel make me feel comfortable. Plus, you get to stay with your pet in the hotel with you. I definitely come back here and recommend to other people, especially people who travel with their pet. Thanks Extended Stay America! My cat even likes to stay in this hotel room.

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Dallas, Texas
1 review
5 of 5 stars Reviewed 18 April 2013

I am a telecom engineer and on the road nationwide working irregular hours. I have stayed in many hotels but this is the most comfortable extended stay hotel that went above and beyond to cater to my needs. The staff led by Salem, Jennifer, Enrique, Alex, Sam, etc have made everything possible to.suit my needs, almost like family. They even... More

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Sacramento, California, United States
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 14 April 2013

Dirty linens, no shampoo, a broken heater, a wide open window and a clueless front desk - and then couldn't print the bill - and more expensive than other hotels that are much better I will never stay here again

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Manager_11525, General Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review
19 April 2013

I received a copy of your review, and wanted to take a moment to personally respond. The dirty linens, broken heater and lack of attentiveness from the staff you described is unacceptable, and I sincerely apologize for your experience. I am meeting with the staff to speak to them about cleanliness standards our customer service policies. As well, please know... More

Hayward, California
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 28 March 2013

I stayed here for an overnight stay and it was a nice place but needs a bit more. First off is the negatives: The hotel does not have a ice machine and/or vending machine just ice in the fridge which has been in there for god only knows how long, the room did not have a hair dryer and we... More

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Property M, Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review
31 March 2013

Thank you for your recent review of Extended Stay America Dublin, Ca. Given our companies commitment to guest satisfaction I am dis-heartened to read that your stay was not 100% satisfactory. I apologize for the inconvenience of not having an ice machine on property. Given that our hotels have a high clientele of long term guests, we have not had... More

1 review
5 of 5 stars Reviewed 4 March 2013 via mobile

I am in the military and been stationed and on the go all the time ..they assisted me in.every return ..there staff ..maintenance..are above any hotel I have ever stayed in ..I also had surery and the staff made everything comfortable to.suit my needs ..awesome place for you if you are in and out or staying a long time ..dillion..Jen..Bianca..Samantha..are... More

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Brandy S, Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review
6 March 2013

We would like to thank you for your recent account of your stay at our Extended Stay America Dublin. It is so nice to hear such great comments from our guests about our staff and our hotel. Dillon, Jen, Bianca and Samantha will be recognized for their excellent service provided to our guests during their stay. We are so happy... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
1 of 5 stars Reviewed 2 March 2013 via mobile

Dirty linens, no shampoo, a broken heater, a wide open window and a clueless front desk - and then couldn't print the bill - and more expensive than other hotels that are much better I will never stay here again

Was this review helpful? Yes
Brandy S, Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review
6 March 2013

Thank you for taking the time to review your recent stay at Extended Stay America Dublin - Hacienda Dr. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry we are. The experience you described is truly regrettable. We strive to ensure that our guests have... More

Dublin, California
2 reviews
4 of 5 stars Reviewed 2 March 2013

I have been staying in this hotel since October of last year, and I'm extended till June! So as you can see I'm here for long term. Living in a hotel for long term is hard all on its own, let alone if the place your staying at is horrible. Which is why I'm glad to say that this is... More

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Brandy S, Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review
3 March 2013

Thank you for your recent review of Extended Stay America Dublin. We are thrilled that you have chosen to stay with us for so long and that we have been able to provide that home away from home feel that we strive for each day with all our guests. Thank you for also recognizing our staff members Bianca, Dylan, Spencer... More

Dublin, California
1 review
5 of 5 stars Reviewed 15 February 2013

The staff is extremely courteous and friendly. They always help you when you need. Location of the hotel is excellent extremely near to grocery stores, to restaurants, and even the shopping malls are near. The rooms are nice and furnished. Internet service is great.!!! Would appreciate if they have South Asian channels. Would prefer that the breakfast has something in... More

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Brandy S, Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review
17 February 2013

We would like to express our thanks for your nice review of Extended Stay America Dublin. We are completely committed to delivering excellent customer service to our guests each and every stay. We are so glad to hear that our staff is continually striving to ensure total guest satisfaction. I also want to let you know we take all comments... More

Bridgeport, California
1 review
5 of 5 stars Reviewed 14 February 2013

The ESA is the way to stay. Everyone has made my transition so very easy. The internet service has been fixed!! Room is cleaned when I want it cleaned by Troy and the front desk has the answers in a friendly manner. I just wish that the breakfast bar was open until 10:30am as I am a late riser (and... More

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Brandy S, Manager at Extended Stay America - Dublin - Hacienda Dr., responded to this review
16 February 2013

Thank you so very much for your glowing review of Extended Stay America Dublin - Hacienda Dr.. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We will be sure to pass on your... More

 
 
 
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Additional Information about Extended Stay America - Dublin - Hacienda Dr.

Also Known As:
Extended Stay America Dublin
Dublin Extended Stay
Extended Stay Dublin
Address: 4500 Dublin Boulevard, Dublin, CA 94568
Region: United States > California > Dublin
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Dublin
Price Range:
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Dublin - Hacienda Dr.
Show the lowest price for this hotel (from Travelocity, Expedia.com, EasyToBook.com, and 6 more)
Enter dates 1 night 2 nights
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