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Extended Stay America - Los Angeles - Carson Condominium Reviews, Carson

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Extended Stay America - Los Angeles - Carson

2.5 of 5
401 E Albertoni St, Carson, CA 90746
Hotel amenities
Extended Stay America - Los Angeles - Carson
10 traveller photos
Ranked #1 of 1 Speciality lodging in Carson
4.0 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    4
    5
    2
    1
    1
Date Rating
Los Angeles, California
1 review
“Horrible Odor”
1 of 5 stars Reviewed 2 May 2013

This hotel has the worst odor ever. When you first walk in the odor hits you right a way. I had to return twice to the front desk to have the attendant rekey the card. At this point I was really annoyed. The housekeeper totally forgot to place a thermo blanket on the bed. In addition there's no security.

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1 review
“Very bad orders, smells like a cheap motel..”
3 of 5 stars Reviewed 14 April 2013 via mobile

Worst experience with hotel. The hotel looks nice online and says that all rooms are remodeled ..the paint and structure looks ok but my cimplaint is the smell...I requested a non smoking room and all rooms there have a strong smell of cigarette. The lobbies and hallways have a bad oder. I stayed on the second floor room 214 .

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Michael D, Manager at Extended Stay America - Los Angeles - Carson, responded to this review
15 April 2013

Thank you for taking the time to write a review of your stay. The unpleasant smell you described is not acceptable, and I sincerely apologize for your experience. I appreciate you bringing this to our attention. If you would like to discuss this further, please do not hesitate to contact me at 310 323 2080. We hope that you will... More

1 review
1 helpful vote 1 helpful vote
“My stay was pleasant and comfortable because of the staff.”
5 of 5 stars Reviewed 31 January 2013 via mobile

Myra checked me. She was very professional and courteous. She informed me of the breakfast in the morning as well as what time the doors were being locked at night. I filled out a couple of papers which was minimal. The room was comfortable and clean. Everything worked. The tv, lights, refrigerator , microwave, etc... Bed was comfortable. Bathroom was... More

Was this review helpful? Yes 1
Michael D, Manager at Extended Stay America - Los Angeles - Carson, responded to this review
5 February 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your stay with us was pleasant. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Carson, California
1 review
“Helpful Staff”
4 of 5 stars Reviewed 18 January 2013

My wife and I stayed for about 5 months at Extended Stay at Carson and the staff there specially Daisy and Angelo were extremely helpful, nice and thoughtful. I recommended this hotel to my friends becuase of Daisy and Angelo. They would take care of you. They are also very professional and polite! Hope you get a chance to meet... More

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Michael D, Manager at Extended Stay America - Los Angeles - Carson, responded to this review
21 January 2013

Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your stay. We value your comments so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you sent regarding your stay in Extended Stay America Los Angeles - Carson. One of the greatest... More

Manila, Philippines
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“EXTENDED STAY AMERICA”
4 of 5 stars Reviewed 28 November 2012

The hotel staff were kind, helpful and knowledge. The room and bathroom were spacious and has a mini kitchen. The interior is good. Our only problem with the room is that when we check the beddings, there's some hairs and it is dirty so we didn't use it. There's a nearby restaurants. But if your looking for a shopping malls... More

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Michael D, Manager at Extended Stay America - Los Angeles - Carson, responded to this review
30 November 2012

I appreciate you taking the time to write a review of your experience with us. I am concerned about the housekeeping issues you mentioned. I apologize that our room did not meet your expectations. Our goal is to ensure you are provided with a clean and comfortable room. Please be assured that cleanliness is of the utmost concern to us... More

Fort Wayne, Indiana
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
“Not fancy - meets basic needs”
3 of 5 stars Reviewed 27 November 2012 via mobile

I was in the area on business and selected this hotel because it was located in an area which met my business needs. The homes are not fancy, basic, clean, and with a desk staff willing to help. For someone in the area on business, it has many things necessary to make your stay comfortable, with near but restaurants, super... More

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Michael D, Manager at Extended Stay America - Los Angeles - Carson, responded to this review
30 November 2012

Thank you for your recent review of your stay. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Again, thank you for completing our survey and... More

Dallas, Texas, United States
1 review
“I always enjoy my stay at "Extended Stay" Carson, Ca”
5 of 5 stars Reviewed 16 October 2012

I have stayed several times at the Extended Stay in Carson for my lengthy business trips. It is as close to the comfort of your own home as it gets. The staff is extremely helpful and very friendly. It is well kept at all times. It is located out of the inner city of L.A. but is very close to... More

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Michael D, Manager at Extended Stay America - Los Angeles - Carson, responded to this review
18 October 2012

Thank you for your recent review of your stay. The best part of my job is to receive comments that commend the hard work, and excellent customer service skills that my staff provides. We would love to have you at our hotel the next time you're in town. I invite you to contact me at LAC@extendedstay.com if you have any... More

Newark, Delaware
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“You get what you pay for”
2 of 5 stars Reviewed 10 September 2012

The extended stay is a very cheap place to stay, but it will cost you. Our room was freezing. We asked for an upgrade to two beds and they did not have it, but the lady at the desk admitted she was unsure because they did not have things in the computer. GET TO BREAKFAST AT 6 AM. The first... More

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Manager_11525, General Manager at Extended Stay America - Los Angeles - Carson, responded to this review
14 September 2012

Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. Please know,... More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“Home away from home!”
4 of 5 stars Reviewed 17 August 2012

What more can you ask for! It is super convenient to the 91 Freeway, it is surrounded by fast food restaurants which are within walking distance of the hotel and it is my husband and I's home away from home whenever we are in Los Angeles to visit family. Friendly staff and very affordable rates. The rooms are spacious and... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Carson, responded to this review
22 August 2012

It was very kind of you to for take the time to publish such a positive review of your stay at our hotel. It's always satisfying to read positive feedback from our valued guests, like you. Our company motto is "Excellence Every Day, Every Way", and my promise to you is that we will continue to operate according to this... More

Portland, Oregon
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“It is what it is”
4 of 5 stars Reviewed 20 July 2012

Stayed here for two nights in July, 2012. The initial impression wasn't too good, the first room they gave me was supposed to be non-smoking but had a strong smell of smoke in it. There was also a maintenance person in the room fixing the sink when I got to the room after getting my key, so I asked for... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Los Angeles - Carson, responded to this review
22 August 2012

I recently received a copy of your review of our hotel. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. I do appreciate the opportunity to address your concerns about... More

 
 
Extended Stay America - Los Angeles - Carson
Extended Stay America - Los Angeles - Carson
4.0 of 5 stars 13 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Extended Stay America - Los Angeles - Carson

Also Known As:
Extended Stayamerica Los Angeles - Carson Hotel Carson
Extended Stayamerica Los Angeles - Carson Hotel
Extended Stay Carson
Extended Stay America Carson
Carson Extended Stay
Address: 401 E Albertoni St, Carson, CA 90746
Region: United States > California > Carson
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #1 of 1 Speciality lodging in Carson
Price Range: €
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Los Angeles - Carson
401 E Albertoni St
Carson, CA 90746
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