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All 18 Carmel hotels »

Hyatt Carmel Highlands

4.0 of 5
120 Highlands Drive, Carmel, CA 93923
Hotel amenities
Special offer
FREE Breakfast!
Ranked #5 of 18 hotels in Carmel
4.0 of 5 stars 302 Reviews
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302 reviews from our community

What travellers say about this hotel
  • Ocean views(11)
  • Hot tub(7)
  • Very nice(5)
  • Pacific edge restaurant(5)
  • Vacation Club(4)
  • Wood burning fireplace(4)
  • Living room(3)
  • Early evening(3)
  • Fitness center(3)
  • Only complaint(3)
Traveller rating
    148
    70
    27
    26
    31
Only show reviews for Family (37) | Couples (132) | Business (7)
Date Rating
JimLag
Chicago, Illinois
Contributor
11 reviews
1 helpful vote
5 of 5 stars Reviewed 6 February 2012 NEW

Just completed a 1 night stay in late January @ the Hyatt Carmel Highlands. We stayed in an ocean view room. The room had a wood burning fireplace fully loaded and ready to lite. It also had a balcony looking out to the pacific ocean. The room size is very nice and the bathroom layout is nice with a seperation... More

Was this review helpful? Yes
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
10 February 2012

We are so glad you enjoyed your stay with us. We try to provide amenities to make your visit as comfortable as possible, and we are glad you enjoyed them. We hope you visit us again to enjoy the beautiful property and the stunning views. More

pjmorrison
San Jose, CA
Senior Reviewer
9 reviews
1 helpful vote
5 of 5 stars Reviewed 6 February 2012 NEW

We are timeshare owners, so we have the opportunity to visit this property every year. I absolutely love this place - we have a one-bedroom townhouse, with a full ocean view of Yankee Point. There is NOTHING like waking up to that view every morning, and watching the sunset each evening. One pleasant surprise this year is the fact that... More

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CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
10 February 2012

We are happy you are able to visit us regularly! If you ever have any issues with house keeping, please do not hesitate to call the front desk and we'll be happy to assist you. We look forward to your next visit! More

Brenda T
San Francisco, California
1 review
1 of 5 stars Reviewed 2 February 2012

Besides no hot water in my bathroom sink, the coffee maker did not work. I was in Room 513 and I could hear every move that other guests made in the 2 rooms above me, I could even hear them snoring. There was supposed to be 3 hot tubs on the property and only one was working and it was... More

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Roomfreak
Sydney, Australia
Senior Reviewer
8 reviews
15 helpful votes
4 of 5 stars Reviewed 29 January 2012
3
people found this review helpful

This is a fantastic location. I am sitting high on the hill in an ocean view room with an unobstructed view of the Pacific Ocean looking at sea otters feeding (with binoculars). I have stayed in hundreds of hotels and this (in view terms) is among the best. The issues - pricey and the dam wireless Internet connection is less... More

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CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
4 February 2012

We are glad you enjoyed the beautiful location. as well as the dining and wine selection! We hope you visit us again soon. More

Kotsanfrancisco_Ca
san francisco, Ca
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

We love this place!! We unfortunately came in one day earlier than our reservation (our mistake). Stephanie, manager, and the other members of the front desk made us feel welcome,gave us drink vouchers, and made a snafu into a minor "hiccup". More

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CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
4 February 2012

We are happy we were able to accommodate you before your reservation and that you received the excellent service we pride ourselves on. We truly hope you enjoyed your stay and that you will visit us again soon. More

Wesnile
New York
Senior Reviewer
9 reviews
5 of 5 stars Reviewed 28 January 2012

Fantastic hotel, definitely get an ocean view room - well worth the extra money. We had an amazing view of the ocean, a wood burning fireplace and a very comfortable bed. the breakfast area has amazing views and the lobby, bar, and common areas were unreal. Glass floor to ceiling windows overlooking the Pacific, two humungous fireplaces with plenty of... More

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lauranlauren
Contributor
18 reviews
7 helpful votes
4 of 5 stars Reviewed 26 January 2012

We spent the last night of our honeymoon at the Highlands Inn ...largely because I remembered it as the most romantic place in the world from a visit about 15 years ago. Not much has changed, but actually, plenty has changed. It's a Hyatt now, and apparently a time share property. We were able to secure an ocean view room... More

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CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
5 February 2012

We are happy that you chose to spend the last night of your honeymoon with us, and we are so sorry for the lack of acknowledgement for your honeymoon. Thank you for your feedback regarding your experience. We appreciate you taking the time to review and we sincerely hope you will consider visiting us again. More

DLB7031
Scottsdale, Arizona
Senior Reviewer
6 reviews
5 helpful votes
5 of 5 stars Reviewed 21 January 2012

Our good friend recommended this location for our visit to Carmel. I don't think that we could have found a more perfect place to stay. The view from our suite was unbelievable. The accommodations were stellar. The only suggestion I would have for the resort is to make sure that the room is pre-warmed. We arrived to a very cold... More

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CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
5 February 2012

We are glad you had a wonderful stay with us- we apologize for the chill. The central coast can get very chilly! We are thrilled that you enjoyed the view and we hope you will visit us again. More

kwc196
Freiburg
Senior Contributor
48 reviews
18 helpful votes
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

I spent a weekend in an Ocean View room at this unique hotel, which successfully combines low-impact Californian wooden bungalows, breathtaking views, and room decor refined enough to justify the price tag. It was a welcome surprise to see such unpretentious buildings blending into the landscape, and yet harboring such comfortable rooms with local touches such as a real fireplace... More

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CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
5 February 2012

We are glad you enjoyed excellent service, the fireplace and jacuzzi and, of course, the wonderful views. We hope you visit us again! More

timlankins
Snowmass Village, CO
Senior Contributor
26 reviews
2 helpful votes
5 of 5 stars Reviewed 12 January 2012

Went down for My Birthday to Celebrate with My Fiancee. It was an incredible experience. More

Was this review helpful? Yes
CarmelHighlands, Manager at Hyatt Carmel Highlands, responded to this review
18 January 2012

We are happy you chose to celebrate your birthday with us! Hyatt Highlands is a beautiful place for special occasions. We are glad you had a wonderful experience and we hope you visit us again. More

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Hyatt Carmel Highlands Also Known As

  • Highlands Hotel Hyatt Carmel
  • Hyatt Carmel
  • Carmel Highland Inn
  • Carmel Hyatt
Address: 120 Highlands Drive, Carmel, CA 93923

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Hyatt Carmel Highlands
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