Dear lernerfive, We're glad to hear that you would take advantage of our affordable rates and stay with us again! We appreciate your time in providing us with your valued feedback. Thank you for sharing that you found our accommodations spacious and well appointed for your family's needs. We do hope that we will have the pleasure of having you... More

Dear BEE239, We are very pleased that you were happy with everything! Thank you for taking the time to share the details of your stay. We appreciate your great compliments on our accommodations and amenities. A complimentary deluxe hot breakfast buffet, free high-speed Internet access, heated outdoor pool and, of course, a coffee pot in your room are some of... More

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We hope after the renovation you will come and visit us again! ~Dana More

Dear kklmm07, Thank you for providing us with your feedback. We appreciate you taking the time to let others know about your great experience. All of your great compliments on our accommodations and amenities are greatly appreciated. Thank you for recommending Country Inn & Suites by Carlson, Calabasas to other travelers. Again, we appreciate your excellent review and look forward... More

Thank you for taking the time to write a review regarding your recent stay with us. It is our goal to provide every guest with a quality lodging experience and we rely on your feedback to inform us of where we are succeeding and where improvements are needed. We do apologize for our failing to meet and exceed your expectations... More

Dear Derrick M, We are thrilled to be your Great Value hotel while visiting the Calabasas area! Thank you for your great commons on our clean and spacious rooms. Your insight is very important to us, as we take all of our guests feedback extremely seriously. We also appreciate your mention of our wonderful and convenient location. It will be... More

Dear kimv66, We are extremely disappointed to receive your feedback on your recent stay and apologize for the unacceptable inconveniences that you experienced. Please know that we have immediately followed up on your comments, and your time in bringing these details to our attention is greatly appreciated. Our elevator was briefly inoperable as our third party vendor resolved the issue.... More

Dear rfiedmount, We are pleased to receive your great review and hear that you are relieved to find our welcoming and comfortable Calabasas hotel. You're absolutely right; it is extremely important to us to always deliver friendly customer service to each and every one of our guests. Thank you for sharing the details on some of our complimentary amenities, including... More

Dear Roselynne L, We apologize for the unacceptable condition of the room that you were checked into. Immediate follow up was taken to further investigate the details to ensure that this remains an isolated incident. Please know that we are at your service 24/7 and would have appreciated the opportunity to make it right and relocate you into another room.... More